Used to ship my golf clubs. They had, and recommended, a box so I bought it and took it home to…read morepack the golf bag. Box didn't have a top to it. Took everything to the store and, of course, they had the correct top. Shipped on time and everything was delivered quickly and damage-free. Employee was very helpful.

Customer service is excellent and they're always polite when helping me with my packages.read more

Metro Delivery is my go-to when I buy furniture too large to fit in my (small) car…read more Many shops around Ann Arbor that don't do their own delivery have a stack of Metro Delivery flyers; it's not quite as convenient as hauling stuff yourself or having the store deliver, but far better than renting a van or roping a long-suffering pickup-driving friend into helping. I first called on Metro Delivery to bring over a Cost Plus World Market couch; they showed up in the scheduled window and carried it into the room still boxed, which made things easy. Next up are some storm windows, which would have fit in my last car, but are just barely too large for this one. Scheduled-for-the-future delivery is pretty cheap; prices go up as you get into same day, 4-hour, or rush orders. Bit of a niche business, but it's a niche I need --- I'll be back.

From the owner: Metro Delivery offers a wide variety of same-day options to address your particular delivery…read morechallenges. Based on customer surveys, here are the top 3 reasons people choose Metro: Same Day, Your Way People Who Know You Fair Prices, Excellent Service

The lady working today was EXTREMELY rude and unprofessional. (Friday 7/19/24)…read more I went in with some returns from Amazon with instructions that they would package and ship the items, all small items. She tosses envelopes at me and says I have to do it. Then tells me to step aside so she can help others, one other person has walked in at this time. I put everything in the envelopes and wait for her to finish and five others have walked in. She passes right by me, deliberately and asks for the next person. That lady even said I was there first and should be next. She completely ignored her and myself. I will take my business elsewhere as long as that lady works there. Wish I could leave a negative review.

I wish I could give a negative but 1 was the lowest. Judy is…read morethe rudest worker ever she hangs up on people she needs a class in customer service. There delivery driving system is all whacked up it is a waste of time and gas. on one street then clear across town to another street just to go back to the same street two house down. UPS need to do better and find Custer Savvy workers