This is one of my fedex favorite store experiences. Ms Gwynn was brilliant and beyond spectacular…read more Gwynn's (Her) presence is breathtaking. She is very people-focused. I saw her interact with everyone who came into the store. She even helped me look at orders for small boxes for gifts for my friends in the future. I will drive back to experience this phenomenal customer service

This place has excellent service! I am in town from Los Angeles and Cody worked tirelessly to help…read moreme print out a special order. Jordan even jumped in to help. Cody is the Man though and I couldn't of made this important deadline without him. This place is fabulous and I recommend!!

I purchased a PO Box because I was moving I did the change of address paper and everything they…read moresent my I sent my package to my old address after they've been sending the mail to my PO Box for months so my package got stolen then I went up there and I talk to this asshole who told me it was not their fault and I had to do all the stuff because they didn't have their regular carry out only. i forget to I forgot to mention I was up there two days in a row ; tried to get my package but the man who was at the October 1 Saturday morning at 9 o'clock he was the asshole rude ass hell

I purchased a money order 3 months ago for $560 I was told they would look into it and track it…read morenobody has cashed it is what the letter from the post office and they were supposed to send me a check I still havnt gotten a Check and I've called about it several times and I get told they can't do anything about it. This is definitely a poor way to do business!!!!!!!!! I definitely won't go back to any post office for a money order this is ridiculous!!!!!!!

Went in to drop off an Amazon return, only place in Jeff City that you aren't charged to drop a…read morereturn. Line was unbelievable, gave up and left. Store entry is dirty, unkept, unclean. Store often has empty shelves. Total waste. Sad, Staples should shut this store down, it hurts their brand.

Arrived at 6:35 to simply have my tiny stack of papers (under 20 papers already printed) spiral…read morebound. Drove over an hour from the lake to have this done and the guy on the phone said he could still do it. When I arrived at the store there was a man behind the printing desk on his phone drinking a smoothie. He told me that he couldn't do it tonight because he had "closing work." It was very clearly the same guy I talked to on the phone. I didn't know closing work, involved smoothie drinking or phone time. But clearly it does to this unprofessional man. I will say this location has very nice employees during the day, it's just clear the "B team" is who works at night. Go to FedEx instead!!

I've lodged complaints with their parent company twice and haven't heard back. Twice now my…read morepackages have been delivered to other addresses than mine and no response. The driver apparently can't see the address of my house, clearly on my mailbox and house, is different from all the other houses around me. And I believe he knew for sure the second time, his picture of the delivery was a patch of unidentifiable concrete. Not happy not getting to pick the delivery company used for items by Amazon among others. I just had another shipped using FEDEX. I'm filling out every possible post to the seller, Amazon and everyone else letting them know I don't appreciate the choice to allow this to continue.

They can not deliver to the correct address. I ordered meds for my dog and twice they delivered the…read morepackage to the wrong address!! Twice!! I have a house number on my house and on my mailbox. I even called the shipper, Chewy.com, and asked to have a different carrier. No luck. Chewy is great. FedEx no. You can not talk to a live person no matter what you do. I have opened two cases and have never heard a thing from them. I guess I will have to go to the store to talk to someone. This company is the worst. Either they can't use a GPS or can't read. I will not order anything else that uses FedEx.

I found FedEx to be disappointing. Deliveries rarely during the time interval (4 hr window)…read moreprovided. If the delivery requires a signature, you can wait up to 6 hours for delivery. And, unfortunately, that is not the exception.

Fedex delivery service in Columbia is the worst. My last three deliveries have been day's late,…read moreand when it looks like I will finally get delivery, because the package says it is out for delivery. Late afternoon or evening I get a message that delivery was attempted but unsuccessful. This is total BS every time this happens I am home a d there was no attempts to deliver. Why is FedEx so bad?? Even when I get a delivery it is usually damaged in some fashion. Very dissatisfied I wish Amazon, Walmart, and Sams Club would quit using them all together. I ha e asked several times of all three of these companies would stop. I gave it 1 star because it is the lowest allowed!!!

This is a horrible UPS Store. I've been there several times and it's always the same story. The…read morelady is in her car smoking and when she comes to the counter she acts like you are bothering her to be there. She has a serious bad attitude. I recently took an Amazon return there on a Monday. when it had not shown movement by the tracking, I called like that Thursday. The lady told me that they had seven days to "pool" the returns together and ship them in one box. So I called back the following Wednesday when the return still wasn't showing movement after nine days. Still the attitude and I was told to call back in 5 minutes she was "with a customer" UPS needs to pull this franchise, it's a disgrace to their Company.

Had a large quantity of computer equipment packaged and shipped from this location. It arrived at…read morethe recipient destroyed and the local store refuses to provide any contact information for next steps. Moreover, the local store contacted me to tell me, after I asked them to file a claim with UPS, that no one was at the recipient location to take the equipment. UPS sent an inspector to review the packaging and then apparently took it upon themselves to try to take the equipment without even bothering to contact me first. I have no idea what needs to be done for next steps and the local store is either unwilling or unable to help, neither of which is acceptable.

Just went to the UPS store on Nifong. I have been there a number of times now. Every time the…read moreperson(s) helping me were nothing but kind, helpful and professional. This is the only retail environment where I leave with a smile. Thank you, UPS guys.

We were clearing stuff out of our Mom's house and had a bunch of keepsakes that we needed to ship…read moreto a couple of different locations. Lots of odd sizes, some were fragile, and some were not. We stopped by this location on 2/24 and 2 very helpful ladies quickly and expertly sized up how many and what size boxes we would need. The experience was quick and these 2 were professionals through and through. 6 out of 5 stars!