I have been shipping my UPS packages from here, off and on, over the last 9 years and never have I…read morebeen treated more rudely that today. First, I come to their shipping counter as before, very clean and well maintained, and placed my packages upon said counter. One lady on duty, on the other side of the area, who appeared to be doing laminating work. Focused on her work, I get that, yet oblivious to the fact that she had a customer. A "We'll be right with you, sir!" was all that was required. But nothing. When I finally did get her attention she asked if I was shipping packages, a fact that to me was obvious, but I told her I was and she assured me I'd be taken care of soon. As I stood and continued to wait I saw a man coming my way, thin build with a beard. And the rudest staff member I ever encountered. No greeting, asked me what I wanted, no "How may I help you?" as other Staples do. I told him trying to break the ice, with my hands on the packages, "I want these to go away." Then he demonstrated why he'll never have a better job than this, he asked me if I want to ship the packages. I told him "Yes" with just an edge of impatience to my voice. Then he said what he never should have said, "How am I supposed to know that??" So I explained, "I'm here at the UPS counter, I have packages with UPS labels, two plus two equals ..... " He told me with the same rude tone that he'd be back and I knew he wouldn't, I saw him speaking to two others, one I presumed to be the manager, if he hadn't been busy I'd have brought this to his attention. Finally the lady had a break from her work and more politely checked in my packages and gave me my tracking info. Anyone who wants to do business with this store, you're welcome to them.

Varied selection. But waited 10 minutes to checkout. Five employees in the st store but they didn't…read morewant to open another checkout line because it was within 15 minutes of closing. So we had five people waiting in line for an inordinate amount of time.

Stopped in here needing a large box and got great service from Nick and David. Very friendly and…read morehelpful staff and would highly recommend coming here for any shipping/packing supplies. I have rented trucks here in years past and had good experiences as well. Thanks again for the help!!!

These folks are a bit off. I hired them to load a truck, provided furniture pads, didn't provide…read morestraps but did provide a bit of rope. I asked them to load and I did drive the truck to my out of state destination. I messaged the company just to let them know that I had a couple damaged pieces. Their guys didn't use the pads I provided them, whatever. Wasn't going to leave a review at all, just wanted them to know. Whoever answered got super defensive and pretty combative so here we are with the review. They keep letting me know they aren't liable for anything. Like cool, I'm not trying to get any money. Just letting you know, as a business owner, what went down. Incoming is a super defensive response saying I didn't provide furniture pads or whatever. I predicted the super defensive response! They are lying below. I had pads. 2 packs of pads in the back of the uhaul. I said there were more in the basement if they needed them. One of the guys definitely asked if I had an S.O., said something about my toes (weird) and some other stuff. I'm obviously not going to say something while by myself with them standing right there. I tried to keep this just between me and the owner but here we are slinging mud. Best to stay away, lots of drama. Btw - the exercise bike had wheels and they agreed to move it before I signed the contract.

AVOID AT ALL COSTS! They are unethical and belittle customers, they take no ownership, are…read morefraudulent, and underinsured. They will also hand you a "contract" that they believe to be legally binding, however it will be handed to you last minute and you'll be told to sign or they will leave. My advice is to review how toxic the owners responses are, take a picture of the u-haul they rent's license plate, and request verification of their "insurance and bonded" paperwork. What you do after they damage your belongings is call u-haul. They will provide you with all of the information directly. You then file with YOUR local magistrate under a civil matter. THEY ARE REGISTERED OUT OF BUCKS COUNTY. They take possession of your belonging's which encumbrances their auto insurance policy. Its the law. U-haul will have that on file and easily hand it to you :)

This was the absolute worst experience I have ever had with a move. I wanted to make my move from…read morePittsburgh to Alabama as painless as possible, so I figured hiring full service movers to pack and unpack would be nice. I was quoted $10,000 for my 3 bedroom home to be transported. Other companies quoted me from $5,000-$7,500, but David (the estimator) was very nice and convincing that everything would go smoothly, so we splurged. 1. When the packers were packing my house up into boxes, the assistant packer spilled a whole bag of lentils in my basement. He never bothered to tell me and never bothered to clean it up. They also left empty tape rolls and box tops all over my house. They did not clean up after themselves. 2. The movers arrived the next day to load the van. There were four of them, two of them stood around and talked the whole time and barely moved anything. When they felt they had loaded everything, they hurried up and closed the van and didnt even bother to do a walk through to make sure everything was taken. They left two closets fully stocked and we had to throw away an ironing board, shoe racks, and figure out how to transport two bags of the clothing. 3. They advised me of a delivery window of 5 days that my stuff would be delivered and I would know the exact day about 3 days prior. They said the night before my delivery, my driver would contact me to let me know an estimated arrival time. We tried to reach the driver multiple times the entire day before up until 11 pm. I was told he would call by 9 pm. The coordinator tried to reach him multiple times and he wasn't responding to her as well. The next morning at 7 am, the driver texts me to tell me he will be there by 8 am. How unprofessional! He uses having a flat tire as an excuse to not responding the entire day prior. Communication is essential in this business. 4. We had paid for unpacking as well. They said they don't unpack and just put things out of the box and onto a countertop. No thanks! That's not unpacking. 5. Carol, the coordinator for the move, sent me a final price. Then she goes back and changes it to $1,000 more and charges my credit card. When I asked for a detailed invoice, she had to go to the billing department because there wasn't one made. Three days later and two followup emails requesting a detailed invoice later, she calls and asks if the movers unpacked my goods. When I said they didn't, she says invoice should be ready later that day. They sent the invoice the next day and just basically tweaked numbers to justify the amount they arbitrarily charged my credit card without running actual numbers. I sent an email to Carol after the initial packing disaster and she said she would send this to people help resolve the matter, never heard from anyone. I went with this company because of the positive reviews, but I urge others to go with small moving companies that actually care about the clients and not big corporations that don't quality control. I used Moto Movers the year prior from akron to Pittsburgh, and he was amazing, personable, and good. He was willing to do this move, but I thought let me try a bigger company. Learnt my lesson! Most traumatic move of my life, and we move every couple years for my husbands job.

Terrible service all around. You wait longer here for fuel then any penske iv ever been too. Iv…read morebeen late for appointments when first coming here. Now I just add a half hour on to the next stop after sadly.

They were scheduled between 2 and 6. At 7, an employee named Mike got back to me saying I should've…read morebeen told the crew couldn't come. He told me he'd get someone to me at 8, then 8:30, then 9:00. In that time, he told me he wouldn't send anyone because (he claimed) I was unwilling to pay the 4h minimum despite my having arranged with the salesperson that I would. I only needed a mattress moved and was willing to pay the full amount, but went ahead and figured it out myself when by 8:50, no one was there and I needed to leave my house to get dinner. Mike then refused to get the mover a ride home -- he didn't have a car -- so I gave the poor guy a ride back his house. I was going to pay for a 2 person team, and was sent one person three hours past the end of their arrival window, by a manager who tried to refuse me service. I'll be trying to get my deposit back.

I called them. They seemed to be very professional…read more When packing they took stuff out of the house that was specifically identified as items not to take Packed horrible and broke almost everything and/or damaged it Below is just a few items What a horrible company

Recently used Diversity Moving. Showed up on time, pretty flexible about what they will move…read more Piolite, professional. Things seemed to go well. A little annoyed we got one minor ding in a wall, but over all. Didn't seem to bad. Over the weeks, we went to setup more rooms, more furniture, etc. A LOT of my furniture has new scratches and dents that I didn't notice from a quick glance. None of it catastrophic, but extremely frustrating. Despite this, they were still polite and professional. Didn't charge too much. A little more care, and it's be 5/5, perfect.

From scheduling to finished move these people were great. Thank for carefully moving our…read morebelongings.

Movers were all very friendly and only two items were broken. They notified me right away. Most of…read moremy things were heavy so they did a great job on moving them in a timely manner. However, the movers were an hour late and showed up with an extra person than I was not originally quoted. Which is fine, if it doesn't change my quote, but what I was charged ended up being expodentially higher than what I anticipated based on the quote. Especially since I moved a majority of my items before they arrived. I had most of the items already ready and took apart and put together my bed itself. I even assisted helping move what I had left by loading the smaller items in my car. I moved most of the items before they even arrived so they had really only had the heavy/bigger items that I couldn't take myself. There were also 30 minutes I couldn't even find the movers, even after calling them. I had moved 6 minutes down the road but it took them over 30 minutes to arrive. I had driven back, double checked they got everything, locked everything up, came back to the new place, and still waited another 15 minutes. So they were off somewhere unknown to me. This also lowered my trust in their service. When I asked for an itemized receipt so I could double check how I was being charged, I never heard from them again. If you do decide to use this company, you should know that the quality is excellent because they take care in how your items are moved, their professionalism and communication is great but you may hear them complaining if items are heavy. I think the funniest comment I heard from them was "Everything is heavy Up in this Crib". I would recommend ensuring someone is there the entire time to ensure you track when they leave and when they arrive at the new location and have them itemize the receipt before sending you the bill. A vague receipt won't do to make sure you aren't overcharged.

Bang It Out Moving failed to complete my long-distance move from PA to NC in November 2024. During…read morethe estimate, I told them that previous movers had underestimated the size of my move. They assured me they would be fully prepared and that everything would fit in their truck. On moving day, after the truck was nearly full, they told me that several of my belongings--including a solid wood antique dining table and a bookshelf--wouldn't fit. They offered no solution at the time. After delivering the rest of my items in NC, I asked for a discount since they hadn't completed the move. They refused, but then offered to go back and pick up the remaining items, store them, and deliver them when they were next in the area. Over the next several months, I followed up repeatedly. They eventually offered to replace the table instead, but stopped responding when I proposed a reasonable replacement amount. I still have not received the undelivered items or any compensation. This company breached its written contract and has refused to resolve the issue. I've filed a complaint with the FMCSA and am sharing my experience publicly so others can make informed decisions.

Kelvin and now his son, Djuan, have been providing hauling, trash removal, and moving services for…read moremy family and my wife's family for close to 20 years. I have used Kelvin in the last five years to clean out three family properties and to conduct two whole-house moves. Then last move this past September was two, 55-foot and one, 20 foot tuck on a 170 mile move (see attached pic). The move was made even more challenging by the fact that it included a family member who has Alzheimer's, and needed to happen quickly and calmly to minimize disturbance to her routine. The team, as always, was professional, meticulous, and careful. I have trusted my family's properties and possessions to Kelvin and Djuan and their team for almost 20 years. I have watched Djuan grow up and become a solid and trustworthy business owner and leader, and know his dad would be proud. I highly recommend Kelvin D and Sons!

Hiring movers was the best decision ever. I purchased a home and had enough on my plate. They got…read morethe job done! We completed a walking through and the details were provided. I knew what to expect and they absolutely delivered. They moved my furniture quickly and with proper care. They took my bed apart and reassembled it after the move which was a huge convenience. I plan to utilize their services for an upcoming small job. They're responsive and very helpful. I highly recommend hiring them for large and small moving jobs.

Highly highly recommend!! This is my first time using a moving company, I don't know about other…read moremoving companies but this one, they have made my life so much easier! Shannon was my moving specialist, she is super nice and responsive. I had a million questions and I was very worried about the move, she was very patient with me and walked me through each step, calmed me down. No hidden fees, everything's listed on the quote and if you have any doubt, ask Shannon and she can clear all your doubt out. On the day of my move, the crew arrived on time and were super efficient. All three of them were all very kind and they paid a close attention to the furnitures and all the fragile stuff. As I said, highly recommend. Really nothing to worry about, and if I ever move again, I will hire them.

We hired this company to pack and move our things in July of 2021. The movers were quick to pack…read moreand load everything onto their truck, but everything the movers did after they loaded everything was completely unprofessional and incompetent. After the truck left our old address, the movers took more than an hour to arrive at the destination which couldn't have been more than a 5 minute drive away. When the movers finally did come back with the truck, they were drinking sodas, so we assumed they just went to lunch. Nothing wrong there -- it was noon and people have to eat. However, at the end of the day they charged us for the hour they were at lunch (see attached photos). At the end of the move when we were unpacking, we saw that the movers had significantly damaged many of our possessions including our printer, an office chair, an office desk, kitchen supplies, our TV console, and had lost many items including the screws needed to reassemble our bed frame. The movers took no responsibility and just told us to search for the lost items in the old apartment (which did not have the missing items). Unfortunately we did not get an upgraded insurance policy as we did not expect a $240/hr company to be this bad at their work. We naively believed that a company with glowing reviews on the internet could do their jobs correctly. Nonetheless, we decided we would settle for the $0.60/lb reimbursement. After nearly a month before we finally got ahold of Prime Moving again for reimbursement, they simply denied that their movers had done the damage and refused to reimburse us for more than $100 for having caused nearly $500 of damage. Apparently if you don't take before and after photos of everything you own, they can just deny that their workers did anything wrong. It's truly a shame that this company won't stand by the quality of their work.

Bill and Scott with TW Moving were amazing! I reached out via movinghelp.com and was outreached to…read morethe same day to confirm the request, which was for unloading services, 2 guys for 2 hours near Pittsburgh, PA. They ask to be given a 30 minute arrival window and they arrived within 15 minutes of that window. They have years of combined experience and took great care of my stuff. They were friendly, personable, and efficient. They had everything done in 1.5 hours. Can't forget that they are cheaper than their competitors. I highly recommend TW Movers for any of your moving needs.

TW Moving is the very best. Our Uhaul move from Ohio to California was interrupted on several…read moreoccasions as the result of miscommunication with Uhaul, but in each case Jake at TW Moving rescheduled his crew to accommodate the change. The packing/loading crews were excellent and very professional.