All of my deliveries have not been on time or not delivered until the next day despite the tracking…read morestating that's its "out for delivery". The nail in the coffin occurred today when I paid $40 for Priority Overnight medications to be delivered by 12 noon today. It's been out for delivery since 8:37 a.m.and it is now 12:16 p.m. with no delivery in sight. Track it again and it says "by end of day". This is ridiculous. On top of all this, Customer Service won't even transfer me to a live agent.

Horrible. Wouldn't answer phone. The fed ex people couldn't get ahold of them either. My package…read morestayed less than two hours from my house for 6 days

Excellent Service, Qualify and Value! Customer Service Was…read moreOn PointService Requested

They are always so nice and helpful! They have good quality products! Any request I have is usually…read moremet!

Fast service if nobody is around since I went there for copies and they only have one copy machine…read more Located downtown close to many offices and businesses. A little pricey for copies. Limited parking close by.

I once thought this was a good location.. New Employee, Man, this guy charge for everything. This…read moreis the first time I had to pay to print out an UPS label.. For the sake it is your label.. Fedex don't.. I return items from amazon, that put in a clear plastic bag, not this guy, you have to pay $4 for a bag.. I now return all my items from Amazon through Whole Foods... Not going back to this location unless I have to... For the record, the older employees that worked there, they were good and friendly..

Every time I go there, whoever is behind the counter is totally rude and disrespectful. I avoid…read moregoing to this location due to this. I decided to give them another opportunity. I just went to drop off a package that already had postage paid and labeled. There is a young guy there behind the counter (who decided to come to work dressed unprofessionally wearing a du-rag, hoodie, and basketball shorts) who treated me very poorly. This was worse than a 'DMV' experience.

UPS claims they DON'T have the ability to print any shipping receipts after the day they claim they…read moreput your package for return on a ups box truck to go to the Jackson Ms main hub. I had to get a human, which is like pulling teeth from a 5 year old ya can't knock out, at lost claims department TO file the claim because UPS.com doesn't allow me ( the customer of Kemimoto..they created the shipping label ) to create the claim. Only the one who PAID..for the shipping label can do that ( which the first couple of foreigner reps via phone call DIDN'T tell me when they said I had to file the claim on ups.com online. TWICE these idiots closed my claim claiming they tried to contact me but they did NOT...(- and yes I 100% triple checked...ensured they've HAD my correct contact info this entire time..this entire month as well as before 2026 ) ENSURE..YOU PESTER THEM TO GET A RECEIPT..because bs like this CAN happen and you WILL be sol -_- UPS owes me $150.00 . I'm in the process of trying to find the shipping receipt I think they gave me. .DO NOT..let them talk you out of a shipping receipt claiming " that shipping label is the proof" NO...IT ISN'T...GET A SHIPPING RECEIPT FROM THEM!! I am so sick n fking tired of being screwed over one way or another As of right now 4:30 pm central time 2-2-26, manager or supervisor - Jake - from lost claims department has reopened my claim and is pushing to see if I can be refunded the value of this package I plan to provide either an update on this review..OR a new review as an update depending on the out coming

From the owner: The UPS Store #6197 in Brandon offers expert packing, shipping, printing, document finishing, a…read moremailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

amazing customer service no matter when I place my order it is usually done within the hour !…read morestaff is super friendly and nice ! Highly recommended

It's on a busy street with a small sign but it's right behind Bops Icecream. I hope that's helpful…read morefor you. I was in and out in 5-7 minutes. Staff was helpful and easy going. Location is clean. Close parking.