I have asked the manager of this store, several times over the last several months, to resolve a…read morevery simple problem for me. I no longer receive an email confirmation of my package drop off (with the tracking number) . Should not be a huge deal to resolve, right? Perhaps a few calls from this UPS store to corporate, or perhaps even some competent in-store service could solve this issue pretty quickly. Keep dreaming I guess. Incompetence is one thing though. That I am intimately familiar with and find forgivable. My problem with this store is the jagoff manager and his rudeness. I called the manager this morning to request his help resolving this issue. He told me he'd look into the issue and requested I call back within the hour if the problem wasn't resolved . I did call back because he was unable to resolve the issue. During this call he told me point blank that he'd rather not speak to me again. I'm moving my business to FedEx.

I've always had great service here. Not sure why the bad reviews. The other day I broke my foot and…read moreparked in front of the store and asked if they could come out and take my package. They did so right away, were very nice and came back promptly with my receipt.

We highly recommend Michael and his business for shipping, packing, post office boxes,…read more photocopies, mailing supplies, etc! We have been working with him for years and have never ever had an issue, nothing but excellent service! Love to support local businesses -- especially privately owned ones like this one. Five stars!

As a young adult, I remember my mom sending me packages filled with great items, and I knew I was…read morereceiving something terrific when I saw the label was from Lake Forest Pack and Ship. I am older now, and mom recently passed away, so I needed to send a few valuables to my home in Georgia. Michael at LF Pack and Ship took the best care of me and the items. Everything (oil paintings, crystal, picture frames) arrived safely, in perfect condition, and early (thank you, FedEx ground)!

Brought my return shipment here and they taped up my package and shipped it for me. Got the…read morenotification that my package was received and my account credited. Friendly service. I'll try to stop in next time I need to ship something.

My daughter-in-law was visiting from out-of-town right before Xmas and forgot her laptop inside of…read moreher large backpack. I was apprehensive about sending it , but the clerk took care of everything. Extra care was taken to protect it in bubble wrap, and it arrived in perfect condition two days early! I really appreciated their attention to detail, and promptness in getting it out that day.

There is a U-Haul truck rental service associated with this location which was perfect for a recent…read moremoving need. Andrew was exceptional, the service was incredible as he even provided his cell phone should I encounter any issues after hours. Having rented numerous trucks from various U-Hauls around the country this location and specifically Andrew's attention to detail made the normally stress-riddled aspect of moving truck rental moot. A great experience with exceptional customer service. Thank you Andrew! Martin

Andrew the owner is a true entrepreneur, with fantastic customer service & great work ethic. If you…read moreneed a PO Box, need to wrap or ship a package this is the best place to come! Shop local, support Andrew! Was a pleasure shipping my packages today!

Worst company ever!!! We ordered a Shed from Home Depot! It…read morewas supposed to be delivered on Wednesday, my husband took the day off to be home, then they cancelled due to a broken down truck! Then I spoke to some rude girl in their office who was totally unhelpful. I asked to be transferred to a supervisor, she told me it would be delivered Friday between 10-1. It's currently 2:40 on Friday and nothing yet. I called Estes and after being on hold for 10 minutes the girl tells me she has no idea why it didn't go out on the truck today?? We have a company hired to put this together and install it tomorrow. I paid $75 to have this shipped and all I've had is unneeded, unpaid days off and a lot of problems! I am so disappointed in HD and Estes! This is ridiculous and horrible costumer service! At 2:45 a supervisor got on the phone and told me "nothing I can do! Call back Monday!"

Had large item delivered 9/29/21 early on time, Driver was professional and courteous, package was…read moreshipped with great care, a company that stands above the industry standards!!!! Highly recommended...

I shop here once every couple of months, and use the UPS counter as well. I had a great experience…read morehere on 12/26/2022. A shout-out to Asa for being a great Cashier. I'll definitely come back here soon the next time I need supplies.

Staples as a whole has been my go to for printing and binding. This particular staples location I…read morewould deter you from visiting. I waited 45 minutes for them to print coloring book pages that I was told would take 10-15 minutes (which is also weird) and when I followed up with the girl she said she never received my email. I was standing next to her for 45 minutes and she didn't think to tell me she didn't receive my email? She also knew what I was printing and when she finally received my images she said "oh I should have told you we can't print this kids game bc it's copyrighted". Which she should have told me at the very beginning so I essentially spent an hour for nobody to tell me that they can't even print my pages She acted rude and like she had better things to do the entire time as well. I had to bite my tongue leaving the store. I will never be returning.

Truck driver blocked myself and the other cars from getting out for a long time. I asked him…read morenicely if he could move, he said condescendingly, "just 30 seconds boss," then it was a lot longer. I asked inside they said their boss Nick said it was OK, and I just had to wait. The UPS Store in Skokie on Madison is so much better. They are so nice there.

This FedEx faces out to Dempster, so it is more visible than the previous location in this strip…read moremall that was next to Dunkin Donuts and entered from Gross Point Road. There is a kiosk if you have an account, but I don't have one so I had to approach the counter. Someone was quick to help me and tell me the different options for sending my package. I was out of there in under 10 minutes. I checked the tracking number today and my package was delivered as promised.

This place rocks. If you are like me and you get sick of playing the "will the UPS guy show or…read morewon't he show" game, or has had their mail thrown over their fence into the snow, or has had too many delicious wine club shipments sent back because there was nobody to sign for them, or hates having personal packages sent to work, The Mail Center gets top marks. - You can rent a mail box at a reasonable price and access it 24/7! - You get a street address, not just a PO Box #. - They will accept packages from all major mail services on your behalf. Just pick them up during business hours if they don't fit in your box. - Sell a bunch of c**p on fleabay? Just drop it off and they will take care of all the shipping for you. Just settle up later. Bruce who runs the place is one of the nicest guys you'll meet and will recognize you the second time you come in! This place is well run, very convenient and extremely reasonable. If you live or work in Vernon Hills, go in and they'll help you avoid a ton of hassles from the incompetent USPS and the inconvenient UPS!

Located towards the end of a strip mall off of 60. This place seems extremely outdated. The…read morecounters and cabinets are pretty beat up and the lighting is pretty dim. I have been to this location multiple times, only checked in once. There only seems to be one worker here at a time. They are always friendly and eager to help. I would say that they are cheaper than Fedex Office (in the strip mall across aspen). Despite the interior, I recommend this place. The technology seems outdated but it works! And they have all of the last minute shipping supplies you'll ever need. This place could use a facelift then it'd be 5 stars. At least in my opinion