I came in today for some help in returning a package (that I hadn't known I'd ordered!). The young…read morelady, Jen couldn't have been more helpful! She gave suggestions on the least expensive way to accomplish this and even wrapped the package up all ready to return. This will definitely be our 'go to' place for shipping and other services. Thank you Jen!

From the owner: Pack-N-Ship Longwood is a local family-owned business. We aim to provide all our customers with a…read morepositive and professional experience served with a big smile.

Was in line for 15 minutes. Watched an employee help a person for 15 minutes when it was my turn…read morethe employee handed me a piece of paper and said here and dismissed me. I wanna know why I didn't receive the same help the person in front of me received.

The older woman who works the front desk is awful here. I waited at the front (she knew I was…read morethere) and tang the bell 10 times and she never came up to assist. I went to my car and went back in and she was waiting on a man and yelled after me as I walked out... did you need help? Yeah lady I rang the bell and you never came out so adios

I have been going to this post office for the last 2.5 years. Even before the fire at the Airport…read moreRd office. The tellers here are SO friendly, laughing with customers, and always happy to help! Today I went in to get a moving form (because the tech support online could not figure my issue with submitting the move online), and they told me I had to go into an office and submit it manually (what?). So when I went in, the office was closed for lunch but the woman teller was closing the door and was kind enough to go get a form for me and explain how to submit it. I didn't realize it was closed for lunch (1pm-1:30pm) but she still helped me, was very pleasant, and she was 15 minutes into her lunch! Thanks to all of the tellers at this location! You make coming to the PO fun!

I live in West Goshen, PA and our post office has been closed due to a fire months ago so we have…read moreto go to drop off packages at other post offices. Today (Saturday!) I had a package to go out and the mail person already delivered my mail so I checked to find one nearby to drop off my already paid for package. The website for local post offices said that the hours for the Westtown Post office is open until 3p. So I jumped in the car and drove 20 minutes to arrive at 1:10... Maria told me the hours are the ones noted on the door of the post office and that it closed at 1pm. UGH!!!! I now wasted 40 minutes of my day and my package will not be sent until Monday.

I tried to ship a package today. ALL 3 people working the shipping area were incredibly rude and…read moretotally unprofessional. They acted like I had inconvenienced them to do their job. If you don't like your job, don't take it out on the customers. Go work at McDonalds because you obviously don't know how to do your job. Stay away from this store.

Employees here are extremely rude. I only came in to do an Amazon return and it was an awful…read moreexperience. 2 other customers were waiting before me and told me they had been waiting a long time already. We were all being ignored by the employees and one was yapping away on a phone call instead of helping the line of customers. I will absolutely NOT return here for any reason and encourage anyone thinking about it to go elsewhere.

If I could leave a negative 5 star rating, I would. They obviously have no idea what they are…read moredoing. They would not ship the way I asked them too, way over charged for what they did, obviously did a poor job of packing and labeling. The package was shipped 41 days ago and have done absolutely done anything at all to help. No trace of it anywhere. $445.00 lesson I learned the hard way. Run as fast as you can.

The man who runs this business is disrespectful rude and extremely unprofessional. I thought for a…read moresecond that it was me but then I sent my 14 yo son into the business to mail something -- how can something so simple turn out to be so difficult. Answer to these problems -- if it's his business, hire someone in your place because you're miserable. If it's owned by someone else, please do the community a service and hire new help!

I used this facility every day to ship after 5pm packages and it is now PERMANENTLY CLOSED with no…read morewarning. I came back to add that the workers that I saw every day at the service drop off center were always the nicest and most helpful employees. I am sad I didn't at least get the chance to say bye. I hope they at least did not get let go.

I have been waiting for a delivery for 2 days. I got notified that it was not delivered for 2 days…read morebecause of weather .... What really happened is they black topped my portion of the development. I am the end unit. The driver could have gotten out and walked it to my house 20 feet from the road.

Worst customer service . The guy who answered the phone…read morehung up on me and refused to give address of location. Bazaar.

Man was rude and not helpful. States he ships Fed Ex but wouldn't accept our package and says wont…read moreprint out fed ex labels. Lastly, I was in on other occasions and charges to tape your box. My fault for trying to use this center, never again!

5 stars. they now offer pick up and delivery thru their website www.thewashfactories.com…read moreas easy as ordering uber eats amazing!!

Of the laundromats I've been to, this is by far the nicest!! Love the hours and it's clean and well…read moremaintained! I've never had a problem but have witnessed others experience malfunctions