I can't believe the way I was treated by the employees at this location AFTER FedEx failed to…read moredeliver my package. I waited home all day and the package never came. When I called to figure out a resolution they were dismissive, rude and did nothing to accommodate me, the customer. Extremely disappointing.

Second time I've had a packages sent stolen after "drop off" in less than 10minutes, not even worth…read morecontacting them about it either, they don't care. Also was not allowed to have the option to sign for my delivery. Pretty sure it's the drivers. If you have to have anything shipped to you and you have the option to choose who it's through choose anyone else!!!! Horrible.

I just went here to get photos for a visa. When I looked at the photos, I was satisfied with the…read moreproduct. But the salesperson said he didnt like the end product so he went back and started over and he was right. The second product was much better. That's good serivce.

Had some antique candlesticks picked up from auction and shipped to me by these folks. Being a…read morefrequent auction buyer, I have had various experiences with different places over the years and was impressed by the careful custom packing job at this store, so I wanted to commend them on here.

I came in today for some help in returning a package (that I hadn't known I'd ordered!). The young…read morelady, Jen couldn't have been more helpful! She gave suggestions on the least expensive way to accomplish this and even wrapped the package up all ready to return. This will definitely be our 'go to' place for shipping and other services. Thank you Jen!

From the owner: Pack-N-Ship Longwood is a local family-owned business. We aim to provide all our customers with a…read morepositive and professional experience served with a big smile.

Was in line for 15 minutes. Watched an employee help a person for 15 minutes when it was my turn…read morethe employee handed me a piece of paper and said here and dismissed me. I wanna know why I didn't receive the same help the person in front of me received.

The older woman who works the front desk is awful here. I waited at the front (she knew I was…read morethere) and tang the bell 10 times and she never came up to assist. I went to my car and went back in and she was waiting on a man and yelled after me as I walked out... did you need help? Yeah lady I rang the bell and you never came out so adios

I tried to ship a package today. ALL 3 people working the shipping area were incredibly rude and…read moretotally unprofessional. They acted like I had inconvenienced them to do their job. If you don't like your job, don't take it out on the customers. Go work at McDonalds because you obviously don't know how to do your job. Stay away from this store.

Employees here are extremely rude. I only came in to do an Amazon return and it was an awful…read moreexperience. 2 other customers were waiting before me and told me they had been waiting a long time already. We were all being ignored by the employees and one was yapping away on a phone call instead of helping the line of customers. I will absolutely NOT return here for any reason and encourage anyone thinking about it to go elsewhere.

If I could leave a negative 5 star rating, I would. They obviously have no idea what they are…read moredoing. They would not ship the way I asked them too, way over charged for what they did, obviously did a poor job of packing and labeling. The package was shipped 41 days ago and have done absolutely done anything at all to help. No trace of it anywhere. $445.00 lesson I learned the hard way. Run as fast as you can.

The man who runs this business is disrespectful rude and extremely unprofessional. I thought for a…read moresecond that it was me but then I sent my 14 yo son into the business to mail something -- how can something so simple turn out to be so difficult. Answer to these problems -- if it's his business, hire someone in your place because you're miserable. If it's owned by someone else, please do the community a service and hire new help!

I used this facility every day to ship after 5pm packages and it is now PERMANENTLY CLOSED with no…read morewarning. I came back to add that the workers that I saw every day at the service drop off center were always the nicest and most helpful employees. I am sad I didn't at least get the chance to say bye. I hope they at least did not get let go.

I have been waiting for a delivery for 2 days. I got notified that it was not delivered for 2 days…read morebecause of weather .... What really happened is they black topped my portion of the development. I am the end unit. The driver could have gotten out and walked it to my house 20 feet from the road.

Worst customer service . The guy who answered the phone…read morehung up on me and refused to give address of location. Bazaar.

Man was rude and not helpful. States he ships Fed Ex but wouldn't accept our package and says wont…read moreprint out fed ex labels. Lastly, I was in on other occasions and charges to tape your box. My fault for trying to use this center, never again!

5 stars. they now offer pick up and delivery thru their website www.thewashfactories.com…read moreas easy as ordering uber eats amazing!!

Of the laundromats I've been to, this is by far the nicest!! Love the hours and it's clean and well…read moremaintained! I've never had a problem but have witnessed others experience malfunctions

Our Technician Darrell Flack provided excellent service when our AC unit stopped blowing cool air…read more He also pointed out some important things that I was doing incorrectly with my system like installing the filter correctly. He was very knowledgeable and patient. I would definitely use Aireserv again.

Thank you Joe! Great technician I am not in a position to buy a new HVAC system. Joe came out…read moreimmediately and got my system running. It may not last that long but I know who I'm calling for service