This place is tied for best mechanic I have ever been to. I have only been in for oil changes, a…read morenew battery and a serpentine belt. They got me fixed up real quick each time. I can't remember the guys name that works the front desk but he is always super nice, listens to everything I have to say and most importantly has a great attitude and is almost always smiling. When was the last time you saw a mechanic smile? Especially one who works on German cars.

I have been using this shop to service my 2015 VW Jetta since 2019. They have always been fair,…read morehonest and reliable. They were recently will8ng to do a partial repair on my transmission to see if i could avoid having to replace the entire transmission. They were successful and saved me over $4000!!! If you own a VW, BMW or any other German car, skip the dealer and take your car to 555 in Quincy.

I came to Egans for a state car inspection. As a woman, it often makes me nervous to go to a…read moremechanic because I feel they are always looking to "find something" so they can charge you and how would I know if it was true or not, right? I was very fortunate to have Tony do my inspection. He was thorough and fast. He identified an issue (bulbs out) and was able to correct it in real time so my car would pass inspection. I will definitely be back there, the cost was right as well.

We had a very bad experience at this shop. We brought our own car battery and asked them to help…read moreinstall it. Before they started, we clearly asked about the price, and the owner told us it would be $8. After finishing the installation, they suddenly told us the price was $80. After arguing, they finally charged us $30, which was still not what we agreed on. They also tried to take our old battery without asking. This felt very dishonest and misleading. Please be careful if you plan to get any car service here.

I respect when a good mechanic admits he doesn't have that kind of experience in a certain area…read more This place was like a world win! He did a great job on my ax as it did not need much to get going. If you need to talk directly with the mechanic. Perhaps you just roll the dice. Cuz what he knows?? He does best!!

First things first, if Jimmy Abdon recommends a guy, you know he's going to be good! Came to Tom's…read moreAuto and A/C after Jim noticed my compressor was rattling like a toy in the hands of an excited toddler. Even though we're not in Texas, having a car without a functioning A/C is a quick way to make driving miserable. As they say, the proof is in the pudding. I can turn on my A/C after the car sits in the noon sun, and have it already blowing cold in a minute or two. This confirmed that Tom's does quality work, and while the parts may cost more, you know everything will work as it should. Being someone who needs A/C to live, worth every penny. I called and was able to make an appointment without a problem. Tom was great about keeping me in the loop about whether he was able to obtain the needed part and let me know when the car was all set. This may seem small, but keeping the customer in the loop is pretty underrated. I also asked to see the old compressor afterward, and they were able to show me what was wrong with it and causing it to make noise. The repair was not cheap, with the compressor alone coming in at around $400. I mentioned that I saw the part for $200-something online. I was told that because they answer for the work, they need to be able to quickly obtain a new part if the one they had was defective. Ordering online would mean us having to wait for a while while the new one comes in, which could take a while. Not to mention I would either be out a car, or there'd be extra labor in assembling/reassembling. The higher price was at least in part due to several markups along the supply chain.