STAY AWAY!!!!! That's what I will start with, absolutely HORRIBLE experience here, I will make it as short as possible.
I purchased BRAND NEW in the box 19" Stance SC-6 wheels, they were silver and I wanted them black. I talked to the guy that "runs" things here and he said it wouldn't be a problem and gave me a quote I was happy with. I dropped them off and was told they will be done in 2 weeks. No problem. I get an email at about the 2 week mark telling me the wheels were clear coated and they would need to strip them. Ok, mistakes happen, why they didn't notice this when I dropped them off is beyond me. What is even MORE beyond me is they are the experts here, how do you not know that a wheel that is PAINTED silver, and it's very clear its paint, is not clear coated? First thing that should have tipped me off that I was not dealing with experts here. 2 weeks turns into 3, turns into 4, turns into 6! I have to call daily to get any sort of update, so finally I get told they are all set and come get them.....this is where it gets really disappointing.
I was told there were imperfections in the casting of the wheels, ok...what does that mean to me? I am not a wheel powder coater here, just a customer. Well that means that my wheels look like absolute GARBAGE....they have pits and the powder coat looks all orange peeled and embarrassing to be honest. Not to mention the face of one of them looked like someone dragged a host or something over it while it was drying so that had a huge gouge across the front. The owner says he's sorry this is the best they can do and says I don't have to pay for them but just materials, to the tune of $200. I was so frustrated and exhausted from dealing with them I paid it and took the wheels.
Further inspection when I got home yielded some real hack work. They coated the mounting surface of the wheels! Who does that? The inner bead, where the tire would seal, was so uneven and missing powder that there is no way a tire would seal.
They ruined my wheels. I now have to resort to small claims court. Mind you through this whole ordeal I was made to feel like the jerk! Come to find out through conversations with one of the employees they have only been open for 6 months. Nice of them to hone their skills on my brand new set of wheels eh?
Had they told me, and I guess this just comes with experience that they lack, that there is a risk when they STRIP THE PAINT there may be imperfections that will make the powder coat look like a child did it, I would have told them to just leave them silver. But now I am here out $1600 for the wheels, $200 for material, and nearly an entire summer with no wheels for my car. What a joke. Oh yeah, he also blamed ME and the wheel manufacturer. Why can't anyone take responsibility for their mistakes nowadays? read more