I have to have repeat treatment every 3 months. Semmes-Murphey has become like the bar in "Cheers"…read morewhere everybody knows your name. Everyone has been so polite and dignified. The receptionist anticipates your visit and most times has your record pulled up. The post-visit scheduler remembers you and knows what you'll likely need for next time. Some of the doctors have excellent bed-side manners, and some whose bed-side manner is best reserved for when the patient is asleep. But sometimes you are willing to accept less bed-side manners for expertise.

This was a quick and pleasant follow-up appointment with my Pain Management Dr. Manuel Carro. The…read morestaff is always professional and friendly. I didn't have to wait long and neither was my stay. My back is doing well although I still have spinal issues. I'm very thankful to Dr Carro and his staff.

I'm having an EEG performed this morning. The staff is always professional and welcoming. The…read morewaiting area is nice and clean and has great natural lighting. My neurologist is Dr. Pawan Rawal and he is awesome.

Yes, my neurologist is awesome, listens and very attentive to her patients needs. I would…read morerecommend this office to all my friends. The office experience is a top ten in my eyes.

My doctor is Dr. Sonone and he has definitely provided me excellent care and follow up after…read morevisits. The nurses are all wonderful and I have gotten to spend plenty of time with them. Catherine (RN) has done several infusions and does excellent work. Lauren is Dr. Sonone's RN and she has been great to work with as we have dealt with insurance and prescription issues successfully. I will say that everyone from the front desk, lab, support staff and my medical team are wonderful and they have all earned my trust and dedication. No easy feat and they have my respect.

The receptionists are friendly and helpful, providing both online check in and paperwork or…read moretraditional pen and paper for those who aren't as tech savvy. The doctors are caring and attentive, listening to your concerns and accommodating to what's most beneficial for you long term. There is literature available throughout the clinic for living with your diagnosis, support groups, and prescription assistance.

This place just dropped my son because I his insurance is different without telling me! This place…read moreneeds to be shut down! Healthcare providers my butt! Serious seizure disorder and I find out today I can't get his life saving treatment! I hope you guys sleep really good at night

We can't get one person to answer the phone, respond to email, or even simply acknowledge us as…read morehumans. We have been trying for 2 months at this point. After hearing how wonderful Dr. Natarajan is, we were really looking forward to a long overdue appointment. Awful office staff and horrible patient services. We will never know if the doc is as wonderful as everyone says and that is sad. We will go elsewhere but for the love of god ANSWER your phones or emails and help the people needing it. Thanks for absolutely nothing and a whole lot of stress.

I was referred to Dr. Cardenas after experiencing a year of shoulder pain and recent pains in my…read moreneck by my primary care physician. My primary care physician had ordered a MRI to be done at the hospital which showed a herniated disk touching my spine and moderate spinal canal stenosis. I was very nervous being referred to a neurosurgeon, but Dr. Cardenas eased my worries, due to his professionalism and knowledge of spine issues. He recommended that I have ACDF surgery two weeks after my initial visit. I really was happy that my pain was taken seriously and everything far as pre-surgery prep was done my first visit. Many test were performed, and before I left I found out the numbness in my ring and pinky finger was caused by a compressed nerve in my elbow. I've previously had a tingling sensation in my elbow, but I thought it was from me leaning on it. So...SPINE AND ELBOW SURGERY two weeks later. Dr. Cardenas staff was extremely helpful. Nurse Bonnie addressed all of my concerns leading up to surgery. I looked up YouTube videos of the procedures that would be performed on me. I had a million questions, and nurse Bonnie replied to me immediately through the Semmes Murphey portal, which I received a login my first visit. She also called me a couple of times as well. Days before surgery I couldn't take certain medications, and those reminders were given verbally and by handouts. I wasn't nervous at all until day of surgery.....talk about butterflies. We arrived about 6:30 a.m. at Semmes Murphy. The surgery facility is on the second floor and there's a waiting room for family/friends to wait in. It didn't take long at all for me to be called to the back. I was prepped for surgery as soon as I went back to my room. The nurse started an IV..while different people from the surgery team introduced themselves. I was terrified lol. I don't know if it was the medicine in the IV or nerves but I was freezing. Hospital staff brought in multiple warm blankets, but I was still freezing. I can remember telling them that I wasn't ready to be put to sleep. I guess they saw I was very nervous and the anesthesiologist came in so I knew it was about that time. She put medicine in my IV and a couple of other nurses came to transfer me to a different bed to wheel me out. Last thing I remember was one of the nurses asking me if I like to travel and I said yes I love traveling....and then lights out for about 4 hours for me. It only seemed like minutes when I woke up with a neck brace on and staples in my elbow with an arm sling. The staff definitely took very good care of me and I appreciate all the support they have provided.

sorry dr. called me stupid and a lie. and when. i wanted a new doctor he had it where i can not…read morecome back to clinic to see anyone banned! i'm 43 and there's not many specialist for parkinsons in memphis but he said i had lewy body dementia and thats serious it cut my life span way done. but banned and no help here the directors are just as bad i would call or try changing doctors on line but they stopped all of that. now im left with no care or help. i had put all my trust in younand this facilities to be dropped on my head. do deal with this rude arrogant dr. that believes hes higher than god almighty. thanks semmes murphey

Dr. Wright spent over 1 hour with me, mostly using an interview to get more information about my…read moresymptoms. His mind was obviously quite focused on the questions he wanted to ask and he stopped me when I tried to interrupt. We either got around to my questions or I was able to add those to the end of our discussion. Dr. Wright carefully went over his findings and why he came to certain conclusions. He then offered a range of treatment options, explaining each in depth. Reviews caused me great concern before I met Dr. Wright. I should not have worried. When I respectfully let him do his job and use the mind and experience I had hired, everything went smoothly. He was generous with his time and proactive about immediately finding MRI results that were supposed to be in my file but were not. Highly highly recommend!

I was seen here about 1 1/2 years ago for 7 months nonstop headaches & nausea.saw Dr once then…read morenurse practitioner that didn't seem to have a clue why I was there; tried to get tests scheduled; entire front staff incom petent; set up appts I was never told about, couldn't keep me records straight. Would NEVER recommend

In-person care was fine, but working with the staff over the phone was very stressful and…read moreexacerbated my condition.

Dr Brophy did my spine surgery in 3/2015 and I haven't had the first issue. haven't had any pain…read moresince . I'd use him again, and let my wife and kids. Great surgeon

Terrible experience. Worst spine surgeon I've ever seen. Please do yourself a favor and read his…read morereviews from other sources... lots of really bad experiences from his patients.