The groomer is really good with my dog. My dog feels comfortable going to Pawsitively K-9read more

First of all I'd love to say I loved the ease at booking an appointment. It was also not a long…read morewait time to get an appointment. I absolutely loved the service provided for Bentley! He looks so good! Trimmed to perfection and smells so good! I'm looking forward to booking again very soon!

If you haven't tried Purple Kutz in Downingtown yet for a groom for your pet, You don't know what…read moreyou're missing! Aliya has been grooming my dogs for years, they always look beautiful when they're done. She handles my shepherd like he's a poodle. I would never go anywhere else.

I had a really upsetting experience at Heartland Salon today. I brought in my 5-year-old…read moreYorkie/Poodle mix, Río, and spent several minutes explaining that I wanted to keep his beard for a schnauzer-style cut. I explicitly said NOT to shave his beard and even showed a photo of Río with his freshly groomed beard for reference. His beard is his signature feature and he gets compliments on it almost every day. When I picked him up, the receptionist told me they had "accidentally cut the beard" and offered a 10% discount. While I was paying, she even asked if I wanted to leave a tip, which felt inappropriate given the situation. When I finally saw Río, his entire muzzle and face had been completely shaved down. It looked nothing like what we discussed, and I was honestly so shocked and upset that I started crying in the salon. When I tried to explain the situation to the owner, there was pushback from the receptionist about whether I had shown a photo. Regardless, I was extremely clear that his beard should not be cut and that's indisputable. They did refund me after seeing how upset I was, but the situation felt careless and dismissive. Río's beard was the most important part of the cut I asked for. I would not recommend Heartland and I won't be returning. I'm attaching photos of Río before (with his beard) and after the haircut so people can see the difference.

DO NOT TAKE YOUR PET HERE!!! My poor has a nasty gash from this groomer!! She is a Maltipoo and her…read morehair gets matted easily even though I brush her daily. I brought her here for a grooming and about 45 minutes after dropping her off I received a call that she had too many knots and they would have to shave her down low. Also this groomer, I believe her name is Alyssa, was quite sarcastic in saying well we haven't seen her since August, as if there was no possibility that I couldn't have taken to another groomer (which I did) .I wasn't happy but okay it what it is. They call and tell me she is ready, I leave my home to pick her up and as I am literally pulling into the parking lot they are calling me again. I go in to get my fur baby, I pay the bill and after I pay AND leave a tip, they bring my fur baby out and inform me "Oh she has a cut, there was a knot really close to her skin". Very matter of fact, no compassion or any sort of compensation, discount etc. When I asked what I needed to do to aid her wound, the response I got was, we put liquid bandage on it. There was no apology or empathy at all! These groomers are absolutely terrible, DO NOT TAKE YOUR PET HERE!!

Called and texted to set-up an appointment. Three days later and I still haven't heard back.read more

Our ONLY GROOMER! I always stay when I drop off my Yorkie at…read morePetsmart or Petco BOTH times I have seen them being rough or not so nice to a nervous dog! I asked at Petsmart why dog was crying while being brushed they LIED and said dog was aggressive and owner was called! I WAITED outside and asked the owner if Petsmart had called her to pick up her dog, she looked at me like I had two heads and said no why?? I told her about her dog crying in pain and asked her to please never take dog back! Dog was as sweet as could be and I was a stranger! Inexperienced and MEAN no patience! Edyta is so kind and gentle no crating and my pup always looks amazing!! Love her!!!!!!!

This woman who runs this business is very unprofessional! She quotes you one price and then…read moreupcharges you when you get there to get your dog. This happened 3 times when I went back her continuing to upcharge on an upcharge. She did not cut our dog properly the last time either. They just bought out the Dog House which was a better dog grooming business then this woman was. For this woman to take the name of The Dog House was probably to get better business. This woman is a disgrace and to put your pets in her care even for a few hours is questionable. I wouldn't give any stars if it was an option.

We are very happy with our experience! Fair pricing, quality work, and great customer service…read more.. what more could you ask? They are cash only so please remember to stop by an ATM!

DO NOT USE THIS GROOMER! Bad haircuts can happen however…read morebad customer service especially from the owner of the company should not! My dog was dropped off for a standard doodle full groom. The owner, Jen, reviewed my desired Teddy bear cut including length and shape. Not only was the cut uneven, too short and butchered... my dog's EYELASHES WERE SHAVED OFF! When the owner Jen was questioned about the groom she was extremely argumentative and unapologetic! When asked why her eyebrows were shaved she responded 'well you didn't tell us not to cut them'- blaming me for the results! The Owner took zero responsibility, showed no compassion and offered zero refund! Her only response - 'I don't know what to tell you, we can't put the hair back on'. Tell your friends, tell your neighbors. This owner/ groomer DOES NOT CARE ABOUT YOUR DOG!

My nervous little lady got all cleaned up quickly and efficiently. We will be back next time she's…read moreall grown out. Thanks Jen B Tilly looks great!

He came out perfect! Thank you for puppifying our cavapoo Shai is the best!! Check out their new…read moreplace!

This review is way overdue. I have been taking my little Yorkie here for quite some time now and…read moreeach time they do a wonderful job on my little princess Sofi. She weighs 6 lbs and they do a great job cutting her hair & nails. Plus they do a wonderful job with me.....since I'm a nervous mommy leaving my baby behind...lol. They have managed to make me more comfortable about leaving her. I can't imagine going anywhere else. These guys are the best! Thank You Bark Avenue!!!

Love them! They take great care of my grand puppies! Highly recommend! My daughter gets the dogs…read morebathed before picking up, always fresh and clean when coming home. The dogs are always so happy when they are there with all their friends!

My two were always afraid of the groomers before going to Camp Bow Wow, so much so I had to pull…read morethem out of the car. Since switching to Camp Bow Wow as soon as I pull in the parking lot they can't wait to go inside. Our groomer showed me where they wait for each other (they share the same groomer) unlike the crate with the towel inside at the old groomer they wait in what looks like a mini hotel room. Air conditioned, sound proof room (not crate )with a glass door to see out, flat screen TV and a cot. One day they provided pupacino treats after their groom. It truly is a special place and the prices are the same as my previous groomer. Highly recommend!!!

I have been taking Tucker, soon to be 5 yr old Morkie to Best In Coat for a few years now and I…read morehave to say hands-down Alison is the best of the best. From the moment I walked in I just knew that this was the place and the people that would take care of my little guy. I honestly don't know what took me so long to write a review other than to say I'm not good at it, but this place is the best and is truly missed by so many while they rebuild from the flood that damaged their building back in September. Best In Coat, our thoughts and prayers are with you during this difficult time and we can't wait to see you again soon (I hope ) We miss you Alison!

Alison is still absolutely incredible!!! But now instead of 1 easy dog we've got him AND a puppy…read morewho hates having his face and front paws touched... yet Alison and her assistant greet us with smiles and do a phenomenal job! And I don't mean "ok" but out of this world! For grooming a puppy that squirms, yanks, barks, etc they made him look so great! Without a single scratch or hair out of place. If you're not taking your pup here you are doing them and yourself a grave injustice. No place can beat what these amazing women do.

Super friendly and awesome service. I used this company when I was out of town for a few days and…read moreneeded my pet taken care of. The pet sitter came over to go over things and I showed them where everything was. That was it. I left money counter before I left for my trip, and I got a confirmation text the first day of their visit. For a fare price and friendly service for health and safety of my pet while I was out, I can't think of a better company.