I had the pleasure of working with The Muttley Cru, a dog training facility owned and operated by…read morethe incredibly talented Michele Weatherly. From the moment I walked through their doors, it was evident that this business is more than just a training center--it's a haven for dogs and their owners. Our journey began with our rescue dog, Cora, who came to us with a heartbreaking history. Before her training at The Muttley Cru, Cora had endured a challenging life. At just a year and a half old, Cora had been returned 2 times to the SPCA in less than a year, leaving her timid, anxious, and unsure of her surroundings. She had trouble trusting people, other dogs, and became food aggressive and dog reactive. This caused her to react to the other dogs in the house and ended up hurting one of our older dogs that required emergency care. These issues along with her not understanding basic commands made everyday interactions difficult. Many things went through my mind about what I should do. I knew she was smart and had potential, but I didn't know where to start. That's where Michele and her amazing team came in. From the very first session, Michele took the time to understand Cora's background and worked patiently to build her confidence. Michele is not only about teaching the dogs but also teaching the owners. She used multiple techniques, reward systems, and correction techniques to train Cora while also ensuring that Cora felt safe and supported throughout the process and us as the owners knew what was expected. It wasn't just about obedience; it was about helping Cora rediscover her joy and trust in people and dogs. Over the course of her training, Cora completed four levels of training with The Muttley Cru. Each level was a stepping stone in her journey, culminating in her earning the AKC Canine Good Citizen certification--a testament to her incredible progress. This certification wouldn't have been possible without the skillful guidance and unwavering encouragement of Michele and her team. Today, Cora is a completely transformed dog. She's not only well-behaved but also able to interact with the other dogs in our household in a safe and comfortable way. Watching her confidently play and socialize has been nothing short of heartwarming. I also want to give a big shout-out to the entire staff at The Muttley Cru. Every single team member was compassionate, professional, and dedicated to Cora's success. Their collaborative effort created a supportive environment that felt more like a family than a training facility. If you're looking for a dog trainer who combines professionalism, compassion, and a true passion for animals, I can't recommend The Muttley Cru enough. Thank you, Michele, and the entire team for giving Cora the second chance she deserved and for making such a positive impact on both of our lives!

thanks to the muttley cru and Michele I'm able to enjoy goi no out with my dog and have fun…read moretraining him!

Canceled on us a few days before our vacation. We were scheduled for at least three weeks. They…read moresaid, sorry for your luck but we hope to see you again. Really?? Had to scramble and hoping we can make arrangements elsewhere. We called to confirm with them and they told us this. I'm curious how long they would of waited before they were going to tell us. Use someone else. Not reliable. The person who recommended them was just told the same thing. Beware!

communication is so poor. We texted, left voice mails....I'm not sure why it was so painful to…read morecommunicate with this dog walking company...

We just can't stop watching our brood of cats enjoying the kick toys. We have used the pet sitting…read moreservices for many years and this new toys service is super! The toys are designed to entertain our cats and boy do they ever! Not a typical service. This company really knows what animals like and makes their toys for each species. We cannot recommend this Service more highly.

Joyce and her Pet sitting services have been such a great help too my husband and myself now for…read morefour years in the Downingtown area. We would highly recommend her as she is very personable responsible and hardworking individual ! She's been there for our two Irish Setter's and our English Llewellyn setter in such a caring way. She is always willing too be there for emergency visits in her busy schedule! We would highly recommend her services for your pet sitting needs!

Jen is the best pet sitter that I've worked with. She's very professional, kind, trustworthy, and…read moredown to earth. I have a lot of pets and I was a little anxious to see if she could take on caring for all of them while I went away and she was so pleasant and eager to offer her services. I always receive detailed nice updates from her after each visit along with pictures which always puts my mind at ease. I would highly recommend her services. She's the best at what she does.

When Jen was personally taking care of my cats herself in the beginning days of first hiring her,…read morethings were great and my original 5-star review applied. Unfortunately, that is no longer the case. At some point over the years, as the business grew, she started sending other pet sitters she hired to do the job I mistakenly assumed she was still doing. I realized there were always other sitters but initially she was the one caring for my cats who are now deceased. When we adopted 3 new ones almost 7 years ago, I had her come over to meet them so they would be somewhat familiar with her when she came back to pet sit. I don't know if she ever came back herself after that or if it was a different person who did the pet sitting from that point on. She should have told me then that there would be a different sitter going forward. Communication has become less effective, instructions not followed properly, and during the most recent hiring of their services, the water bowls were not cleaned or changed out in 9 days. They had been refilled with more water so they never ran out (I assume), but the bowls were slimy on the bottom with scum, and the water dirty with cat hair, litter, food, and other debris that inevitably collects in a water bowl. The instructions I'd left specifically mentioned changing out the water bowls for cleaning, which should be a no-brainer if your job is caring for pets. Furthermore, whoever my assigned sitter was for this job, lied on her status update on the final day and wrote, "....put down new bowls of water for them." If a pet sitter can't do something as simple as giving your cats fresh bowls of water and lies about it, what else did they lie about? This last experience, along with the owner's cavalier response, has resulted in the termination of a professional relationship of more than a decade, which is also upsetting. A different response with an offered solution may have salvaged the broken trust and relationship, but I guess she no longer needs or cares about my business.

Nicolette takes such good care of our dogs! She treats them like her own. She is very reliable!…read more The best!

From the owner: Biggie Paws offers compassionate, science-based, fear-free pet care and training. Owned and…read moreoperated by a multi-certified dog trainer, you won't find more personalized and thorough services at these prices anywhere else! Expertise and experience includes: puppy training and socialization, basic and advanced obedience, jumping and counter-surfing, loose leash walking, reactivity, fear/anxiety-based behaviors, human aggression, dog to dog aggression, and more!

Great company with great caring people. The owner Dave is a professional through and through. Had…read morehis team take care of our dog while away for the week. Came home to a happy dog that didn't miss the kennel one bit! I actually think she missed her sitters. Keep up the good work Chester Springs Pet Sitters.

Dave is terrific as is Chaz who works with him. They are always accommodating even with short…read morenotice (we try our best not to do that!). Our pups love them both!

I have a very anxious dog that comes off as aggressive but when he gets to Laura and Bob's he is so…read morerelaxed and happy. My other dog was scared of everything but she loves people and Laura and Bob made her feel so safe and happy I feel so comfortable being able to go away and leave my babies with Laura and Bob because I know they are loved, played with and cared for Best pet sitters anywhere

From the owner: dog walking pet sitting in your home…read morepuppy visits daily visits for adult or senior dogs pet supply pickups pet waste cleanup

Nikki's pet service is top notch. Extremely professional and friendly and would trust her with any…read moreof my pets. Highly recommended! A+++

The nicest thing I can say is that my pets were still alive when I came home from vacation. They…read morewere fed and let outside for a few minutes a couple of times per day. They were left alone for 12 or more hours at a time. They were not petted or shown any attention. Just let out and let in. One dog had a recent surgery and we asked she be leash walked only. It never happened. She was let out the door and allowed to run around the yard. We paid for overnight stays and an extra visit at midday. We got 2am to 530am and a 9 minute visit at 530pm. Don't be fooled by the fake love of animals. It is just a love of money.

Started Gracie here when she was just a few months old to help her build her confidence and…read moresocialize via the daycare program. She loves it here, which speaks of how well she is engaged & treated. I now also use bording for weekend get aways & vacations knowing she will be safe and well cared for! Clean, modern facility with absolutely amazing staff! Prices are reasonable.

I've waited three days before writing this, expecting that someone from ownership or management…read morewould reach out personally to express concern, apologize for the situation, or acknowledge the significant disruption and expense this caused our family. As we were preparing to leave for a trip to Italy this past Saturday, we received a call from the kennel caring for our dogs informing us that one of our dogs, Alfie, had escaped. What was most surprising was that the purpose of the call seemed to be asking whether Alfie had ever done something like this before. He hadn't. More importantly, one would reasonably expect a kennel to have secure fencing and proper access controls in place to prevent this type of situation from happening in the first place. Anyone who knows Alfie knows he's an incredibly sweet and adorable dog -- but he's certainly not some canine mastermind. He's no Steve McQueen in The Great Escape. The fact that he was able to get out raises serious concerns about the facility's security and procedures. It is now Monday evening, more than 48 hours later, and we still have not received a single call from the owner or management. I don't believe a single incident automatically means a business should be condemned. Mistakes can happen anywhere. But when a business fails to take ownership of a serious event after it occurs, that says a great deal about how they value accountability and customer trust. I sincerely hope no other family has to experience something similar.