I've waited three days before writing this, expecting that someone from ownership or management…read morewould reach out personally to express concern, apologize for the situation, or acknowledge the significant disruption and expense this caused our family. As we were preparing to leave for a trip to Italy this past Saturday, we received a call from the kennel caring for our dogs informing us that one of our dogs, Alfie, had escaped. What was most surprising was that the purpose of the call seemed to be asking whether Alfie had ever done something like this before. He hadn't. More importantly, one would reasonably expect a kennel to have secure fencing and proper access controls in place to prevent this type of situation from happening in the first place. Anyone who knows Alfie knows he's an incredibly sweet and adorable dog -- but he's certainly not some canine mastermind. He's no Steve McQueen in The Great Escape. The fact that he was able to get out raises serious concerns about the facility's security and procedures. It is now Monday evening, more than 48 hours later, and we still have not received a single call from the owner or management. I don't believe a single incident automatically means a business should be condemned. Mistakes can happen anywhere. But when a business fails to take ownership of a serious event after it occurs, that says a great deal about how they value accountability and customer trust. I sincerely hope no other family has to experience something similar.

Started Gracie here when she was just a few months old to help her build her confidence and…read moresocialize via the daycare program. She loves it here, which speaks of how well she is engaged & treated. I now also use bording for weekend get aways & vacations knowing she will be safe and well cared for! Clean, modern facility with absolutely amazing staff! Prices are reasonable.

We can't say enough about this kennel. We have a yellow lab and 2 cats. One of our cats is a…read morehairless Sphynx. The owners made sure they understood if there was anything special that they needed to know about caring for this breed of cat. My dog Trooper LOVES Pinewood. He gets so excited when we pull up. These ladies treat our furbabies like family!

Pinewood kennels is very good. My dogs come back healthy and happy and not the least bit neurotic…read more(not like some kennels) What I like the best is she gives the particular breed an activity which turns them on.. e.g. water dog like a lab she takes to the pond; beagle she gives a large rotating paddock so they have a scent to sniff for hours.

When your cats miss the pet sitter, you know they were in good hands! Joanne took care of our boys…read morelike her own. We loved the daily updates and photos. I wholeheartedly recommend Joanne and Splooters!! Donna

The pet sitting that Splooter's provided to me while I went out of town on business was…read moreexceptional. Joanne took care of my 4 year old boxer Titan for one week. I have a security app on my home which identified that she arrived every day as promised and spent the agreed-upon amount of time with my pet. I also felt that the reservation and communication process went very well!

I like that they come out and get to know you and your pets before starting the service. All of…read moretheir employees also have a background check done on them. They took care of my pets, brought in my mail and even brought my trash cans back from the curb on trash day! They even sent me pictures of my pets so I could see how they were doing. Highly recommend!

After 14 years with the CC pack I continue to feel so fortunate to know Claudia, Jed and Shawn and…read morealways feel like I'm getting a super important service at a fair price. They can be trusted with your fur family and will go the extra mile when they can to help out. Don't hesitate if you need your pets cared for. Photo is post play day and the boys are exhausted. Always.

We love using Jogs with Dogs! Every time we leave town, we leave Finn and Benji with Jocelynn and…read moreher team. They are truly a breath of fresh air and the kindest, sweetest people who send us photos and update us everyday. My dogs are always happy getting picked up by the team. It makes me so happy that my dogs feel good about who they're staying with. Also, we once had a problem with benji's eye, and the team was super cool about giving him his medicine while we were gone and updated me everyday about with progress.

I needed someone last minute to stay with my foster and Phil came to my rescue. My pup has medical…read moreissues and needs to be carried up and down stairs. Phil was so gracious and accommodated all of my pet's needs including carrying her on stairs and giving multiple meds each day. He sent daily updates and included photos and videos so I felt at ease being away. Highly recommended Jogs with Dogs for your petsitting needs!

Paul has walked my dog on many occasions thru the years. He has always been prompt and sends…read morepictures and a review after every visit. Can not say enough good things about him and the peace of mind I have knowing Keiffer is always in good hands

Paul loves animal's, it is obvious in the caring way he approaches each visit with our dog. He is…read moregreat at communicating how the visit went and I feel secure knowing he is the provider in our home. Our pets become family and you want the best for them. Paul provides a great experience for our dog and I tell her when he is coming and I believe she knows she is being cared for with a great person. Thanks Paul for your dependable and professional care of our beloved pet.