This place is quick and efficient, and the prices are inexpensive. We go here for almost all of our…read morecar needs.

Excellent customer service. The company I work for has been doing business with them for several…read moreyears now. Shad and the crew are spot on and provide quick service. The prices are very reasonable and the appointments are on time. I wouldn't take our vehicles anywhere but there. I appreciate all they do for our vehicles and look forward to a great business relationship for a long time to come.

do not go here they are cash only…read morethey do not know the difference between a patch and a plug they do not know how to check a tire that had a nail in it the tire went flat less than 10 minutes of being "fixed" and could have exploded possibly killing us or others they are so crooked that they insisted on keeping our tire as they knew we would report them we got our money back and left as we feared they my try to harm us

I've been a customer for many years and I continue to return thanks to their prices and service. To…read moresome this tire store may be a little off-putting because when you pull-up one of the fellows (that actually works on your car) will ask: "What do you need?" You might tell him "I am are here for 2 new tires" or "I have had a flat tire and need to have it repaired", etc. Inside they will tell you what your price options are and once you have decided what tires you want they will immediately start working on your car. I have never waited for tires to be balanced and mounted on my car for more than forty minutes, and usually I've been back on the road in twenty minutes, it is just amazing. Something you have to witness to believe! If you are the kind of person that likes to go to the mall and shop while tires with some expensive baloney contract options are being put on your car, this is NOT the place for you! The tires you get here are the exactly the same or better than tires you can get anywhere else, but cheaper. These guys are straight shooters. Talk to the other guys but buy your tires here.

Priced too high. They refused to change my headlight because it was too difficult to access. I was…read moreinformed they could not top off my windshield fluid because they were out. Yet it appeared on my receipt as "added". With a 25% discount, I still paid over $100 for a simple oil change.

Can't say enough wonderful things about the staff at this Valvoline location!!…read more Extremely polite, friendly and thorough. They mention vehicle issues that may need attention, but don't guilt or shame you if you decline. They checked the tire pressure, lights, turn signals, etc. It felt like my vehicle was getting an inspection along with the oil change. My windshield wiper blades were horrible. Was offered wiper blades and when I mentioned that I had already purchased some a few weeks ago and had the wiper blades in the backset; they installed the wiper blades!!!! What? Who does this stuff anymore?? Off the charts for wonderful customer service!!! Love, Love, Love my Valvoline location!

As an elderly, disabled woman with no local family, I rely on Jimmy's Automotive to keep my only…read moremeans of transportation - my car - running smoothly and reliably. I get very anxious when something goes wrong or I don't understand something about my car and the staff at Jimmy's is always patient and gracious to answer and explain, even if I ask silly questions. (And I do ask silly questions - a lot of them.) Jimmy's mechanics keep my car in good shape and help me have peace about its upkeep and maintenance. Jimmy's staff does great mechanical work and they really care about their customers. The Customer Service reps (at the desk) are really great, they work with me regarding appointments and the repairs that I need. I am so thankful to be a Jimmy's Automotive customer for several years and I'll keep coming back. I recommend them highly.

I am sure they had the best intentions; however, we brought in an old car with what seemed to be a…read morebusted radiator. They said they were busy, but they would do a thorough inspection. We said "we just need it running". One week later, we get a thorough list of things to fix, including "polishing the headlights" all with a sum total of more than we paid for the car ($4500 on a 2004 car that was worth $4000). That should have been our clue to go elsewhere, but we trusted them and moved forward with the critical repairs, unaware of any risks. In their defense, they did say it could also be the gasket, but we do not know what that means or what it costs. After spending $2000 we learn that yes, the gasket was blown and that would cost $3000 to fix. (meaning, if they had their way, we would have spent $7500 on a car that was worth $4000.) If we had been made aware of this potentially LARGE risk, we would not have approved of the initial repairs, we would have just sold the car for parts. But instead we were stuck with paying $2k for a car that wouldn't run or adding another $3k for a car that still would need a few things. They claim to excel in customer service; however I do not feel confident in their motives. To me, good customer service involves working together with the customer to find a solution that makes the most sense, and helping the customer make the best decision while understanding the risks. It's not selling a cake for 2000 people when you're only expecting 50 guests. We took the car elsewhere to complete the repair, not because of the price, but because we didn't feel we could trust them to provide information for us to make a decision appropriate for the age of our car.

Ripoff. NOT for prius. They did NOT know how to service…read moreprius and charged me 145$ for something that took 2 minutes (replacing a fuse I already know was missing) and were trying to tell me that it's my Hybrid battery that's the issue and that is the ONLY CODE they were pulling up. Thank goodness I had already gone for a FREE code reading at Toyota and knew it was not that. Gave them the paperwork from Toyota and they put in the missing fuse (I should have done it there. They are way better with Prius and don't charge you for doing NOTHING) They charged me 10$ for the fuse that costs .50 Cents and acted like it took them an hour when I gave them the paperwork for the issue that they couldn't find!! A friend recommended this place bc she's taken her prius. I will be telling her and my fellow prius driving friends (I know a lot of us) not to trust this place. rip off Thievery. -Auraum

After watching my partner deal with Automotive Repair Werks, I would strongly urge others to stay…read moreaway. I would give zero stars if it was an option. They kept the vehicle for over two months. Nearly $6,000 was paid to replace a transmission and fix reported oil and coolant leaks and a check engine light issue. Within days, the check engine light came back on with the same code, and a new clicking noise started that was not there before the repair. The vehicle went back two more times, over $1,000 more was paid, the same leaks were supposedly "fixed" again, and the problems continued including a misfire. They lied to him after stating that the new clicking sound coming from the car after the transmission replacement was a CV joint that they didn't touch, come to find out they had to remove the cv joints to replace the transmission. Almost $7,000 spent, three visits, months without a vehicle and the issues still weren't resolved. That speaks for itself. I would stay far away from this shop. They are unethical, unhelpful, uncommunicative, and try to take advantage of customers.