Don't use this contractor! He does not pay his bills! Did a job on their trucks and will not pay his bill. His trucks are driving around and working, won't answer his phone. Not someone to do business with! read more

It is one star because that is the lowest possible. I am surprised that there are two five start reviews for this business. He took my full money but did not complete job. When he first looked at the job he suggested cleaning patio, all steps in the front and stone work in the front. He also mentioned fixing a blue stone step in the front and brick steps at the back both of which had safety risk. He also mentioned to reset the steps in the front and he gave a total estimate. 1. Several days later when he sent written estimate he kept the amount same but dropped fixing blue stone patio at the front. He claimed that original estimate did not have that. I thought that is absurd but I accepted to pay some more. 2. In the "last day" (since he still did not finish work) he said they completed the work and remaining money needs to be paid. I showed two things. (i) Resetting of the steps in the front was not even. He "explained" that is because in the front he left out circular part untouched, the remaining resetting resulted unevenness. Should not he explain before the job and or suggest that small circular part needs to be retested too? At that point hardly anything could be done. (ii) He did not clean part of the stone work and bottom of some of the steps. He said that he would come back and do that. He said it is "word of honor" he would come back on Wednesday (he was saying this on Sunday). I was misled by 5 star reviews that he had and also he is great talkeer. I paid him remaining balance. HE NEVER CAME BACK. When I inquired on Wednesday he said he would come over weekend. When I called him Saturday afternoon he did not pick the phone. When I called him again he texted to stop calling him repeatedly and he will come back on Sunday (i.e. technically last day of the weekend). After waiting ~two more weeks I mentioned to him I will share reviews in various posts (yelp, google etc. and let my neighbors etc. know) he immediately texted back and said he would come next day. I did not post, next day he texted again saying he would come over the weekend. THAT DID NOT HAPPEN EITHER. I simply think that scams like this misleads people and creates lack of trust in craiglist, yelp etc. which otherwise can be great source of getting service and promoting small and independent business. Hence my posting is here. Anyone can make there own judgement whether or not to do business with this guy (Marco). read more

It's rare to find professional, honest, patient, reliable and excellent contractors these day but this is exactly what Marco and his crew at Fenway Masonry were every single day of the job. The job was 1) replace the driveway with pavers, 2) create a walk-way around the back from the driveway and 3) take out the 50-year-old cement patio and replace with pavers....all at our house in the Wethersfield area of Natick. 5-star work and service all the way. From our initial meeting where Marco took measurements, to the time he took me around to see samples of his work in Natick, to the execution of the job....they were great. Answered all my questions, were always careful about keeping the area clean and free of too much dust, were kind to the neighbors inquiring about the work and offered suggestions to make the job look even better than originally planned. They even loaned me a piece of machinery to help me do something totally unrelated to their work! If you need masonry work, these are the guys to work with. Call Marco, he and his team are great. read more

The job was to excavate and prep marked area, Install paver patriot 20'L x 15'W, Approx. 300 SQ Ft. Single course retaining wall Approx. 35 linear Ft. We were in a time crunch due to our son's graduation, they got the job done fast and with time to spare. The quality of their work is is outstanding, people we knew who know about construction work committed on the quality of the work. Communication was really effective. In the end we are extremely pleased with the finished product. Marco & his crew were very professional and we definitely would hire them again for any projects that we need for our home. read more

Marco and his talented crew at Fenway Landscape designed and installed a large patio for me for my son's high school graduation earlier this year and many of the guests were commenting on how gorgeous the patio was and some asked for Marco's name and number, which I happily gave to them. From the excavation, to the installation of the pavers, right down to the clean up work after the job was done, everything was first class, done on time, and for the agreed upon price. I will use Marco for my next project. read more

Marco and his guys from Fenway Landscape Design did an Amazing job! They are very prompt with Communication, service. Any questions or concerns I had they took the time and walked me through each step of the project. I had a blue stone patio put in. I am extremely pleased with their work! I would definitely recommend Fenway Landscape Design to anyone looking to do a home improvement project. read more

I hired Marco Palaza and Fenway Masonry and Landscape Design to do an extensive landscape remodel for my home. He seemed very eager and professional. However, it quickly became obvious that he did not have the expertise, knowledge, equipment or manpower to perform the job. The job was started in early March and Fenway stopped working (not completed) in mid July. They routinely arrived late in the morning if not after noon time and usually left after four or five hours. Equipment breakdowns/failures were a common occurrence further delaying the project. It took so long that eventually it ran into a period of time that my family had a scheduled vacation. I placed my trust in Marco to take initiative to ensure that all components of the project were completed while we were away such as making sure my irrigation system worked. Unfortunately, it seemed that as soon as we left for vacation Marco washed his hands of the project and basically disappeared. When I returned from vacation my irrigation system had not been working to water my newly planted grass so obviously it did not grow. The irrigation heads were not adjusted properly so instead of spraying the entire area they shot a powerful stream of water that displaced the grass seed and actually made circular depressions in the lawn. The yard itself, which was supposed to have been graded on a gradual slope away from the house was completely incorrect resulting in major drainage issues. Instead of a slope away from the house there is a hill in the middle of the yard that slopes to all sides. There were several small areas of brush that were supposed to have been cleaned up that were neglected. Most disturbingly, Marco did not have the foresight to install a barrier in front of a rain catch basin in my driveway to keep debris and mulch that was being trucked in and out from clogging the drain. It did in fact clog resulting in the flooding of my basement which cost close to $10,000 to repair and Marco denies any responsibility. I have also obtained estimates to correct the improper grading of the property that start at $15,000. The total price paid to Fenway masonry was approximately $45,000. I'm incredibly disappointed and saddened that Marco, who initially seemed like a good choice for the project, did such a poor job and furthermore does not seem to take any responsibility for his negligence or seem interested at all in correcting his mistakes and giving a customer what they paid for. read more

Fenway recently completed a new walkway at my home. I had an old, very ugly concrete broken/cracked walkway and this was replaced along with creating a new path from the existing walkway to a driveway. I had discussed the project and what I wanted with Marco and also provided a picture of a walkway I had seen to detail the color scheme I wanted. Within a few business days of contacting Fenway about this project, Marco and his team came and performed the job as planned. The finished walkway is better than expected and the color scheme looks exactly as I had shown in the picture. I love it! What I was the most impressed by was the teams quickness and commitment to getting the job accomplished timely and leaving the area entirely cleaned up. I greatly appreciated this and would certainly consider Fenway for future hardscape and/or landscaping issues I need done - probably sooner than later! read more