My wife and I have been looking to buy a new pick up truck for the last couple of weeks. We came…read moreacross a truck that was available at Dahl's in Winona, MN and made the call to inquire about the availability. We spoke with a sales associate McKayla, who gave us the details we asked for. When we asked if the dealership would honor the suppliers discount and if we could put a deposit down to hold the truck, she let us know she would have to speak to the manager to ensure she gave us the correct information. She placed us on a brief hold and when she came back on the line she told us they would honor the supplier discount and took our financial information so we could put a $1000 deposit on the vehicle. She then told us that they would put a SOLD sticker on the vehicle and it was headed into the detail shop. She then texted us pictures of the truck. We made arrangements to meet Thursday and we were told by McKayla that when we came in we would be working with Brett. Approximately 30 minutes after getting off the phone with McKayla, Brett called. It didn't take long to figure out that what started out looking like a pleasant business exchange turned quickly into a shake-down. Brett completely reneged on the deal almost immediately. When asked if they would give us a Veteran incentive he told us that it would be roughly the same as the supplier discount and said no they would not honor that. Vet discount is a completely different incentive. Brett told us that there were 3 other buyers who were interested in the truck and it would essentially go to whichever customer agreed to pay the MSRP minus the customer cash. That is to say they'd sell it to the one who agreed to get screwed. I'll reiterate here that we already committed to a deposit. We also rented a hotel room to ensure that we would not be late to our meeting on Thursday. Our financing was secured. When we challenged Brett he immediately threw McKayla under the bus, even though she had done as she promised. Brett told us that he would speak to his manager and that the manager would call us back. The manager never bothered to call us back. The big take away I want any potential buyer to know is this: WE HAD AN AGREEMENT AND THE DEALER RENEGED. The lack of integrity is appalling and we will never initiate the buying process with this low-class chicken-shit dealer ever again. We will also be reaching out to the Better Business Bureau. If I could give negative Stars I would.

We have purchased 2 vehicles from them, both times, I was very hesitant. In retrospect I am always…read moreway more cautious about buying a car then most people, so hesitation is normal for me. I shouldn't be, the last car we purchased was a new one. Very good service and follow through even sent me a small check cause the licence was less than they charged me. Most places would have kept the difference! My wife likes to go there for service on our vehicles too, very clean and honest about repairs and service. I like the fact that they err on the side of safety. Rather than charge us for a lot of unexpected costs to fix everything they ranked the repairs and we were able to work through the list and have a much better vehicle now. Very happy with this dealership!!

We just left La Crosse for a 4,000 mile road trip when our check engine light came on. We ran a…read morequick diagnostics and found the problem. We called two LaCrosse area dealerships who couldn't service us for days. Sugarloaf Chrysler said they would work us in. An hour and a half was all it took for them to diagnose the problem, find the right parts, replace them, and check us out. We went from wondering whether our trip was still going to happen to being back our the road in no time. We highly recommend this service center and can't thank them enough for on saving our trip. Thank you, thank you, thank you!

Took my truck in for an oil change and they backed it into a metal cart. Scratches all down my bed…read more They offer to fix it then for a loaner they hand me a Jeep. Now have to figure out how to work all week pulling trailers with a little Jeep. Not sure how they expect someone to hand over a 3/4 ton truck in exchange for a Jeep I'll never take my vehicles back or buy from them again.

I was in to Dahl Auto awhile ago and asked for someone to help with redoing my phone on my car. The…read moreagent was Mina she came to my rescue to help me out! she spent quite a bit time to do it, but she didn't mind doing this for me. Thank You so much....Your the best. Carol P.

finance guy, Joey Terhune is very short-fused, quick to frustration, and behavioral outbursts…read more would not trust working with this guy or the company if his behavior accurately reflects the values of the company.

They have always treated me well, and they quoted me a reasonable price on my transmission. Sugar…read moreLoaf Ford across the street, where I bought the car could care less. Sugar Loaf tried to charge me 8k! The gentlemen at the front are always providing good service in person and on the phone

Joe's Auto and Tire took great care of me back when I was in college. I needed tire work and an…read morealignment, and they got it done quickly, affordably, and with top-notch service. As a student, I really appreciated their honesty and how they didn't try to upsell me on anything I didn't need. They explained everything clearly and treated me with respect. It's hard to find shops this trustworthy--I still recommend them to people any chance I get!