Wanted a 2nd opinion on "need new tires" from dealer's service department during oil change. Dee's…read moredid a complete, free inspection of my vehicle, showed me the results. No tires needed at this time! Will be giving them all my vehicle service work from now on. Retired woman who can rely on Dee's to give me honest and sound advice on necessary repairs.

On a road trip from Chicago to Mt. Rushmore we were traveling through Onalaska when our oil…read morepressure light came on. We called Dee's the next morning and explained our situation. They able to get our car in right away, diagnose the problem--a faulty sensor, get the part from another location, fix the issue, and get us back on the road in just over two hours. Instead of waiting in the shop, one of the guys drove us to a local diner so we could have breakfast. Not only was it incredible service, but they only charged us for the part and a half-hour of labor! I almost feel like we were lucky to have the problem in Onalaska so we could receive the excellent service from Dee's Auto Care Specialists.

This place is awesome, they have great customer support, and follow through after repair is done,…read morewe had transmission replaced , after driving about 20 miles , the car stopped in the middle of the road , managed to get it to side of road, called them and they came and put the car on a trailer, took it back to the shop, put in more transmission fluid and we were back on the road. They will be our family mechanic for sure, no extra charges, great service and we can't thank Colton enough for this experience , renews my trust in going to a independent mechanic, instead of paying huge dollars at a dealership or corporate business .

I had my car serviced. $1700. Then it died a trip to town later. Had to be towed to the business…read morefrom Losey and 35. He said it needed a new engine. Said he'd pay for the tow if I surrendered it. Many ugly emails and I did. I didn't get home and I was getting hate mail to bring them the title. It was probably time for a new car. $5-10k for a new engine. No reimbursement for the money I stuck into it. It remained there and is now a rental for those who use the mechanic. I got scammed. I was told to bring it here because he was friends with my ex's dad. Fucked over BIG TIME! And I was stuck with a used car, new payment when I didn't need it. Buyer beware. He's a scammer! Experience-negatives if it would give me negative stars.

Zero stars. Cordell's Auto bought out Bob's and now refuses to work on old vehicles. They won't be…read moreworking on my newer vehicles either. Way to destroy what was a good and honest service shop. Absolutely appalling. Cordell's is actively destroying the local service market. Poor value from greedy people.

Won't go back they tried to up-sell me new struts on a vehicle with only 60-K miles in it . No real…read moreexplanation in person or on phone of what it needed just some silly text message ?

I have had 2 oil changes done at Del's. They are reliable, responsible, done on time and very…read morereasonable prices. I trust this auto repair shop with my 2 cars.

Came in on a Tuesday morning for an oil change. They don't take appointments, you just stay in your…read morecar, pull around back, and wait in a line. The guys working there were super friendly and speedy! There were 5 cars ahead of me and I was in and out within the hour! I paid $79 for a synthetic oil change on my hatchback Subaru Impreza which seemed fair. They were honest about air filters and other suggested maintenance and it was a great experience

This used to be my go-to place for oil changes. I've been going there for the past 4 plus years,…read morewith 3 different vehicles and never had any issues. Went there recently for a transmission fluid flush and fill. There was a descrepency from the last time to this time in the amount of fluid used. When I talked to the assistant manager about it, he lied to me twice in 2 sentences. Even when I caught him in his lies, he lied more to cover it up. I tried to contact the business/owners, and it appears they have gone missing and don't respond to anything. I would not recommend doing business with this company.

After having a good experience and yelping Tires Plus as a five, this time experience was not the…read moresame. This is 3rd time one of us has used them for oil change. I heard the phone call to set the appointment where he asked about oil change cost AND if they rotate tires, a brand they sell but we didn't buy there, which was disclosed on phone call, and was told 'yes, they would rotate them for free if he got oil changed. He did not ask when he dropped car off as we thought it was 'already determined'...then was charged $24. The staff on duty was not willing to adjust it. Well, thanks. DISCOUNT TIRES will rotate your tires for free even if you aren't buying a service or item from them. Update next day. Manager was contacted and agreed. It will be refunded.

I have a hard time even giving them 1 star, I bought 4 tires less then a year ago with a 65,000 or…read morelifetime warranty , set appointment for 4 pm, sat for 3 hours in a dirty waiting room and finally had to beg them to fix my tire next as I am on a portable oxygen machine, when I called to make an appointment I explained tire had a nail in it ,the manager assured me that warranty would cover , I asked him twice and he stated yes it was covered ,I got there at 3:45 and the manager said it would be a few minutes , that they where finishing another car , after 3 hours and my begging them to fix tire , they stated tire unfixable and I would not be covered with my warranty , by this time they replaced the tire before asking me and then charged me $131.86 for a new tire, what they did is scammed a senior citizen on oxygen making me wait 3 hours manager was long gone, only 1 worker there , I am putting reviews everywhere , everyone should know what a horrible place this is.

As a young woman with zero knowledge about cars, I am always wary about going to a new shop. I…read moreunexpectedly had to leave town, which was super convenient since my car had just started giving me some problems. After calling multiple shops, Bion's was the only place that could fit me in on such short notice. Not only was the staff very helpful and friendly, but they also fixed the problems with my car very quickly. Cost ended up being far less than I expected. Fair prices and a reputable, honest company that won't take advantage of you by draining your wallet. I would definitely recommend.

I was extremely dissatisfied with my service and do not suggest anyone go here…read more A friend of mine was in La Crosse with my car. I was camping in North Carolina. Unfortunately, my car took this moment to have a transmission failure. My friend towed my car to Bion's because they were a Mom and Pop kinda shop and she trusted them more. The diagnoses was that my transmission had leaked dry possibly due to a gasket or cap leak. Inspection, replacement, and flush were all quoted at $900 by Randy. I had always been told that transmission flushes are slightly dangerous for transmissions because they may jar sediment or impurities lose, only to get that sediment stuck somewhere else in the mechanism resulting in damage. Randy assured me that this would not be an issue and that I "would be taken care of." The next morning, the repairs were inexplicably jacked up to $1,300. The transmission was sticking in 4th and my new mechanic, Mike, didn't know why. He examined my transmission fluid and noted there was a lot of "metal fragments" in it and he didn't know why. Mike also said that if I wanted him to find the problem it would be at least 6 hours of labor for him to inspect my transmission. I want to take the time here to explain I could have ordered a used transmission for less than $1,300. The next day Mike said my car was running fine, and that I should probably replace the transmission. I requested an invoice of the service, and Mike said that he nor Randy new how to scan anything to email me. Here are my concerns: Shouldn't your mechanic accurately diagnose a problem before pouring your money into costly repairs? Shouldn't that mechanic also accurately quote his price? If the inaccuracy of service and failure to meet expectations results in a 45% cost increase, would you prefer the service representative offered to rectify the situation or at least talk to you again? Shouldn't these master mechanics, these tamers of technology, these wielders of wrenches, these kings of combustion... know how to scan a piece of paper into a PDF? TLDR; Cost me $1,300 to get my car to my regular mechanic for further repairs. Expectations not met. I was extremely dissatisfied with my service and do not suggest anyone go here.

I was parked outside in Onalaska the week of the January BIG FREEZE. It ended up cracking my…read moreplastic Dodge oil filter housing, creating a leak. Needing to be replaced w a metal one. I live in the cities & reached out for a few quotes there. My mom lives here, always talks up the wonderful service she gets. I emailed for a quote. Luke's was the only one that asked for my VIN. Which i appreciated; means they're confirming what they're looking at! Luke's came in about $150-$200 to the lowest cities quote. Factoring in the fuel i'd burn through to get here, i determined they were worth it! When i received the quote back they were upfront that they couldnt get me in for two weeks. A few days before the appointment i called to inquire about how long the fix would take? And if they could give me a ride the few miles away during the fix? Chad said it would be about 3 to 3.5 hours and i could get a ride. Wonderful. Upon arrival i sat in the cozy & well lit waiting area....as i chatted up the desk fella, i asked his name? Chad. "Oh hey, we've talked a few times!" As we discussed my repair; he said he would recommend the Chrysler plastic/aluminum housing; gave the reason. He said it was the same price so i told him to go ahead w the Chrysler housing. Thanks! A friendly fella brought me home. Friendly Carl picked me up. When i paid i asked Chad "who was the fella that brought me the first time?" Chad "Luke" Me "ahhhhhh" Chad "yes THE Luke" Me "well awwwww lovely" Luke's provided a wonderful & friendly experience. Their prices were reasonable. BTW dropped off my truck @ 1:00, Chad called @ exactly three hours; 4:00 as quoted! With Luke's providing great service, comfortable waiting area, reasonable pricing and just a fantastic & friendly crew...that's essentially the Whole Package. Maybe....i will start planning my oil changes for when im in town? I prefer to support small, local and awesome. Thanks Luke's; one satisfied customer & a new fan!

While the place may be listed 5 stars and is good for other things, they missed the diagnostics on…read moremy vehicle which was a BIG deal due to the price difference. I was told it needed a new motor by Luke's after they ran a few codes and did nothing else to see the status of the motor. Had it towed to my mechanic 20 miles away and he did a proper more in depth diagnostic and found that the motor was fine and that replacing the timing chain would do. SUV is fixed and running great and quieter than it ever has been. Maybe they will read this post and try harder next time. Probably should request the money back for the diagnosis that they charged me which could have been done at Autozone for free and been just as helpful.

Requested service was tire rotation telling me they were the wrong size and once they were off they…read morecouldn't get them back on so I agreed to the replacement. The bill was $200 for just the lug nuts. When we complained the lady said they were swollen which isn't what I was told. The swollen issue is known to Ford so basically they are passing the cost of their crappy lug nuts on to the customer. Although we have always bought all our cars and children's car from the Onalaska location I was lied to and over charged; and will not purchase another car from them nor use their service.

I made an appointment to have my leaky tire fixed and was extremely pleased with both the level of…read moreservice and professionalism I was met with at Goodyear. I was able to get a last minute appointment with ease which was awesome. Paul greeted me and was very nice and helpful, checking me in and making sure I was updated on the status of my vehicle. I was scared I was going to get pressured into walking out of there with new tires (that I didn't need); instead, he gave me an honest opinion and left it at that which is very hard to come by these days. They also ended up giving me a great deal! I will definitely be bringing my business back to this place!

Dennis the owner was amazing! Tony went above and beyond to make our service experience quick and…read morepainless. Bringing ice cream for all of us next time we need an oil change!

Didn't tighten my oil cap and oil sprayed onto engine. Had to clean engine to get the burned oil…read moresmell to go away.