1. Ferguson Home

    1. Ferguson Home

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    Clarksville, TN

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    Ferguson Home

    2.8 (9 reviews)
    Open 8:30 am - 4:30 pm
    Updated 1 week ago

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    7 months ago

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    Molly M.

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    Photo of Dean B.
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    7 years ago

    Very friendly and their light fixtures are high quality. I bought several lights and a huge fan for my back deck area.

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    6 years ago

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    8 years ago

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    8 years ago

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    8 years ago

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    10 years ago

    Great knowledgeable staff with an awesome selection of both light fixtures and appliances! Lots of gift items too!

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    7 years ago

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    10 years ago

    They have some beautiful fixtures here for decent prices. Always willing to help with a friendly smile :)

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    Lowe's Home Improvement

    Lowe's Home Improvement

    2.4
    (40 reviews)
    1.8 mi
    $$

    Came here for a new grill. Found the one I wanted outside but looked inside too. Was greeted by…read moreCam. Turns out Cam is awesome, extremely helpful and friendly. He came out to see the grill I wanted. Suggested I get a picture of the item number. Told me to head inside and pay and he'll unlock the grills and wait for me to return. Went inside and wife found some mosquito repellent and a hummingbird feeder. Self check-out has no line but there was only one cashier, that was the most disappointing part of the visit. Cashed out and went outside and Cam was physically helping load a huge picnic table into a truck. I noticed two grills unlocked. Cam had checked the ignition mechanism and noted one not working so he ensured mine worked. Then he helped me load it and then went to get me the propane tank I bought. The entire time he was extremely friendly. Thanks Cam. I will be back to this Lowe's!

    I had the worst experience I've ever had at the Lowe's at 2100 Lowe's Dr in Clarksville, TN. I've…read morebeen a loyal Lowe's customer for years, but after the way I've been treated the past three days in a row, I'm honestly done. For three straight days, I've had problems trying to purchase lumber from the discount rack. Each time, the lumber was not properly marked, and instead of anyone simply fixing the issue, I was given a hard time by associates. Today was the final straw. I noticed several pieces of lumber on the discount rack that were clearly damaged but not marked down. One piece was literally broken off and about a foot too short. Another was bent so badly it looked like it could be used as a teeter-totter. Clearly not good lumber. When I told the associate, she claimed she "knew which lumber was bad." Yeah, right. I went back up to purchase the lumber and then a different associate gave me a hard time too. They asked me to go take a picture of the 50% off pallet, so I started walking back there, then they called me back. Then I had to wait around for another associate to come verify the lumber was "bad." Then I had to wait again for someone else to come mark it down. This whole thing dragged on way longer than it needed to. When they finally rang me up, the total came to around $100, which seemed high, but at that point I was hot, frustrated, and just wanted to leave. I got to my car, grabbed some water, looked at my receipt, and sure enough -- I was charged full price for almost all of the damaged lumber. They even added lumber on there that I didn't purchase. So back inside I went to customer service. Even customer service seemed confused by what the lumber department had done. They had to fix the entire mess. This wasted about an hour of my time that I will never get back. This is completely unacceptable. Day one, I was hassled. Day two, I was overcharged and had to go to customer service. Day three, I was charged full price for damaged lumber and charged for items I didn't even buy. At this point, it honestly feels like I'm being targeted or messed with for some reason. I don't know what's going on with this store, but the service has gone downhill badly. Nobody asks if you need help anymore. Nobody smiles or greets you. Nobody offers to help load anything. Nobody offers to push your cart out or take it back in. That used to be the kind of service I expected from Lowe's. What happened to this store? What happened to Lowe's? I've had enough. This location has lost my business.

    Photos
    Getting parts
    Getting parts
    Always so busy DIYers and contractors shopping
    Always so busy DIYers and contractors shopping
    Front entrance

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    Front entrance
    Lowe's Home Improvement

    Lowe's Home Improvement

    2.5
    (22 reviews)
    3.1 mi

    5/4/24... Had to get lumber for a 16X24 deck. It's a pretty extensive DIY. Last year I built a 5'…read morewooden fence. So I'm always doing something. I miss the mom and pop stores, but they're too far from here these days. I'd have to go way out to the country. There's always someone that stands out as a good employee at this location. Sure there's a few duds too, but each time I've been to this particular Lowe's, there's someone that makes the store look good. Whoever runs the lumber department does a good job at policing the area and ensuring carts are available. They line them up in the wide isles. It's pretty smart. It's hard to keep a place like this looking good because so many customers are scurrying around the place rearranging the product. They grab something and put it back in the wrong place. The public isn't easy to deal with, but these guys seem to work at it. Last week when I went here on a Saturday during a mad rush (bad planning on my part) there was a retired USAF employee that helped me out. I had to buy 60 5/4" decking 16' long. He said to swing my vehicle around the back and he'd help me load it up. He helped and did a great job actually. He even identified some bad boards and put them to the side. Awesome customer service. This Lowe's has some good people working here. Prices are totally competitive with HD. These folks know what the bottom line is and how to attract customers.

    Purchased all new kitchen appliances and range didn't work from day 1. Manager said call the…read moredelivery company. Lowe's refused to help us. At this point I just want to load it up return it to store and drop it in their front door with a note about the crappy customer service. And crappy appliance. Will NEVER shop this store for anything ever again! They DO NOT stand behind their products. Nor take care of customers. Would do zero stars if possible!

    Photos
    Package stolen!
    Package stolen!
    Not too busy but still took 15 mins to checkout.
    Not too busy but still took 15 mins to checkout.
    Before people came behind me.

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    Before people came behind me.

    Ferguson Home - appliances - Updated July 2026

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