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    Ferguson Home

    1.0 (2 reviews)
    Special Hours Closed
    Updated 2 months ago

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    2 years ago

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    Molly M.

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    5 years ago

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    Queen City Homestore

    Queen City Homestore

    3.4(5 reviews)
    0.4 mi
    Family-owned & operated
    Established in 1952

    My review of Queen City is actually zero stars. We purchased a Speen Queen washer and dryer set and…read moreit was delivered on Saturday. The washing machine shorted out during the very first load we ran (tripped the breaker when switching from wash to spin). We had an electrician come out and evaluate the electrical, which he said was fine, but upgraded the circuit just to be sure. The brand new washing machine is still shorting out. Queen City says it's not our problem - take it up with Speed Queen. We did that, and even the Speed Queen rep said that if a problem occurs within the first 30 days the supplier (Queen City) should make it right. Beware of purchasing anything from this place - they will not stand by the (very expensive) products they sell.

    Did I not leave a review here after buying a new fridge, dishwasher and microwave? This place is…read moreawesome. They have a room for KitchenAid, Viking, Ge Select, Wolf, etc. I was referred here by a trusted friend after my Home Depot appliances died after 7 years. I was looking to ask questions and look around. The younger guy with the great hair, long and wavy helped me both times I have been here. His name evades me but I wouldn't work with anyone else if I went back. He literally knows the details about every product in the store. Like knows. Not faking it. Knows. Ask him a question - he knows. If he doesn't - he will go find out. We talked specs, I was sensitive cause I was buying appliances again after mine died and wanted to try something different. We measured, chatted about deals, compared prices, and stewed. They let us do our thing. We purchased and had delivery a few days later. Delivery crew was awesome too. I would recommend this place to anyone for appliances or mattresses. Exactly the experience I was looking for and the prices were super competitive. Don't buy without at least looking here too.

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    Queen City Homestore
    Queen City Homestore
    Queen City Homestore

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    Ferguson Plumbing Supply

    Ferguson Plumbing Supply

    2.3(4 reviews)
    0.0 mi
    $$

    I went to Ferguson Plumbing Supply to purchase a replacement Shower Stem. I brought along the old…read moreShower Stem as a reference. The Ferguson employee attempted to find a match on a chart that was tapped to the counter but was unsuccessful. He took the Shower Stem to a back room with a last ditch effort to find a match but couldn't. He returned the Shower Stem back to me, I thanked him for his efforts and left the store. When I arrived at my next plumbing store, at that time is when I saw that the Stem Washer Holder had been badly damaged and bent. That was not the condition of the Stem Washer Holder when I gave the Shower Stem to the Ferguson employee to find a replacement. If the employee's goal was for me to never return to Ferguson Plumbing Supply because of poor, destructive and deceptive customer service, "He Won."

    I have tried to do business with this Ferguson location multiple times over the last several years…read more I have always been happy with the sales rep's knowledge and professionalism across a wide range of products. The showroom here is nicely outfitted with many product lines on display for one to see and touch in person. However, there has never been any effort to offer competitive prices. I have always and I mean ALWAYS been able to find a significantly lower price on identical inventory. I have given the Ferguson rep detailed price quotes and asked for matching numbers with no accommodation offered. IMO if you don't care that you are paying 25% more for identical fixtures give this business your patronage. Otherwise there are better options easily found.

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    Ferguson Plumbing Supply
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    Wagner Appliance Sales - This is the used part that was sent back, although we sent Brand New OEM

    Wagner Appliance Sales

    3.7(33 reviews)
    6.2 mi
    $$

    I purchased a dishwasher from Wagner Appliance Sales, and I will never go to a big-box store for…read moreappliances again! The delivery was quick and free, and they even hauled off my old machine at no extra charge. The gentlemen who delivered and installed the machine were professional, and the dishwasher was priced right and works like a dream!

    1 star I genuinely…read morewant Wagner to succeed as a local business, but our experience was unacceptable. We bought a Speed Queen washer and dryer. While waiting for them, Wagner provided a loaner washer with a hole in the discharge hose, which flooded our basement. When our new washer arrived, a pipe was broken during installation, flooding the basement a second time and forcing us to shut off water to the entire house. Then our new dryer required 2-3 hour-long cycles to dry clothes. When we called, we were met with defensiveness and blame, including suggestions that our venting might be the problem. Wagner installed the vent. And the vent WAS the problem. Their hose was cramped/restricted behind the dryer. Once corrected, the dryer worked perfectly. The customer service was worse than the mistakes. We actually drove to the store because of how rude the phone interaction had become. The salesperson was so argumentative that he eventually said, "I guess I'll just stop talking until you tell me it's okay." Later the manager sent photos "for our documentation." I responded with my before photos showing Wagner's original vent installation. He asked if my husband still wanted a call; we scheduled it for the next day. He never called. Mistakes happen. Two floods and a bad vent installation are frustrating, but what earned one star was the defensiveness and lack of basic accountability afterward. I chose a local dealer because I want businesses like Wagner to exist. I hope they improve, because customer service shouldn't feel like a schoolyard fight. Sometimes "We're sorry. Let's get this fixed" is all that's needed.

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    Showroom

    Wagner Appliance Sales - See the used grease on the connector prongs

    See the used grease on the connector prongs

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    Ferguson Home - appliances - Updated September 2026

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