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    Fernandez Piano Studio

    5.0 (1 review)

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    7 years ago

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    Bertrand's Ozzie's Music - All about being social and sharing our musicalness

    Bertrand's Ozzie's Music

    3.7(6 reviews)
    2.5 mi
    $$

    Their website claims that they do setups and repairs yet when I called they said they do not. Even…read moreif this was a mistake I wouldn't take my instrument to place that would lie on either the website or over the phone. The only reason I go to mom + pop music stores is the customer service and obviously they can't even do that here.

    You know how you sometimes get to a store a few minutes ahead of time and there's someone in there,…read morewatching the minutes tick by and determined not to open the doors one second early? Sure, it's their right but I always find myself thinking, "If I owned a store, I'd be happy to open for those early bird customers!" Well, turns out Ozzies did just that for me this week and I appreciate it! I was a full half hour early and actually expected to have to come back when I realized their hours. Tristan was just coming into the store with his keys and invited me in while he looked to see if he had the product I wanted. I stood at the door, thinking he was just going to tell me yes or no, and then I'd still have to come later to buy what I needed. Nope, he found my item and then rang it up for me. Tristan, you rock!!!! Truth is, I've been using this store since long ago when I taught piano lessons, and then taught elementary school music and then had my own three kids taking a variety of lessons. We've rented instruments from Ozzies, taken lessons in the studio, and purchased all manner of music and accessories for whatever instrument has been being learned in our household. Through all these years and all these dealings, I've always found the people in the store to be knowledgeable and efficient. Now that my kids are grown, I'm retired, and I live in another state most of the year, I haven't had as much need for Ozzies...that is, until I took on a few short term piano students this summer. Thank you Ozzies and thank you Tristan for making my work easier by having what I need to teach and for being so kind to me. I'll be back!

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    Bertrand's Ozzie's Music
    Bertrand's Ozzie's Music
    Bertrand's Ozzie's Music

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    Bertrand's Music

    Bertrand's Music

    4.5(104 reviews)
    5.2 miRancho Penasquitos
    $$

    We have now entered the realm of student music... along with (what seemed) the rest of the entire…read morelocal school district(s). Bertrand's Music already did a great job marketing last year to introduce the kids to various instruments, and to provide parents with information about how to secure rental instruments and lessons. The fliers and information were helpful to return to this location. We were fortunate to identify a couple of violins from close friends but they desperately needed restring and repair. We came in Saturday to meet Troy - who was the nicest young man to help us identify the services needed. He provided detailed information about timeline and quote and made the whole experience painless. Mind you~ this is their busiest season at the start of the school year. Even though the building was filled with families, students, crying babies, and various instrument noises.. Troy provided top notch service and executed all needs without a hitch. We submitted instruments on Saturday and received a detailed telephone call by Monday to retrieve the instruments. Even upon return, we had the high fortune of meeting with Troy again. One of his fellow associates (newer in her training) helped us at first. Troy came to the rescue to help clarify the transaction, identified a computer error in billing, and skillfully provided us with the close of transaction needed. He went above and beyond to then offer to tune the instruments using one of their tools behind the counter (and he doesn't even play violin! just knows the ear and use of equipment). The violins sounded lovely. I never met this young gentleman before, but if Troy is the standard of hiring at this type of establishment, he has secured my business and my recommendation to come back to this Bertrand's. He was kind, well informed, and efficient. I was able to have two instruments repaired, tuned and timely prepared for the this wretched band season (I have two very excited musicians and a new box of earplugs.) The prices were reasonable and the service quick. He couldn't have provided better service. Be sure to ask for Troy when you return if you need anything related to music service needs. He made the experience fantastic and we will return and recommend.

    Bertrand's Music is a music store focused on "school band & orchestra sales, rentals, lessons, and…read morerepair," as stated on their website. Our middle school band teachers works with Bertrand's Music exclusively and I understand that they trust them. The store itself looks nice. They had some instruments for sale displayed, along with music books. They have rooms for lessons in the back. The parking lot is usually congested though and parking is not easy. Our experience is only with getting an instrument repair quote from them. I'm sure the lessons and rentals are just fine here, but we would not exactly recommend Bertrand's for repairs, especially if you weren't even referred to come here by your school band for an instrument that belongs to the school. They have to ship out the instrument somewhere off site to even give us a quote, and we had to wait ten business days just to hear back that the instrument was unsalvageable and not worth repairing. They were unable to provide us with any written detail of what exactly needed to be repaired and what the cost would be. I'm not sure why they do it like this, because it appears a bit unprofessional. If you're looking for someone to repair a specific instrument that you own, we don't think this is the perfect place to bring it. It would probably be best to find someone who specializes in repairing that instrument to do it on site. Repairs were just one aspect of their business and it's technically a relationship between the school band and Bertrand's, so it didn't bother us. The staff were very nice and accommodating, and we appreciated that. They provided us with a receipt that the school needed, and it was as simple as that. Thank you!

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    Bertrand's Music - Yamaha acoustic guitar

    Yamaha acoustic guitar

    Bertrand's Music
    Bertrand's Music

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    US Music Lessons - At U.S. Music Lessons, we believe in the transformative power of music to inspire, connect, and uplift.

    US Music Lessons

    4.5(31 reviews)
    6.0 mi
    $$
    Certified professionals
    Walk-ins welcome

    My son has been taking 45-minute 1-on-1 weekly voice lessons at US Music Lessons for 5 months so…read morefar. His instructor, Mona, is wonderful with him. She is very positive and gives him lots of good coaching in a way that isn't overwhelming. Because of his lessons here, he had the confidence to sing in his school's talent show, which has further boosted his confidence in general. He also joined a US Music Lessons rockband that has an instructor. A convenient factor is that you can do lessons online if your kid is feeling under the weather or you are out of town. Cody is a very friendly administrator who helps with scheduling and is always pleasant. I highly recommend the team!

    Our 7 year old is taking his piano classes almost a year now. He is happy here and having fun…read more This facility is at a convenient location, especially if you are from Rancho Bernardo area. The office staff including Edison are very professional and helpful. They instructors are very knowledgeable and kid friendly. We had worked with Ms Sarah and currently with Ms Heather. Ms Heather is very gentle and nice towards my 7 year old. My son loves Ms Heather and very keen to attend her class. They recently, few months back, opened another building in the same location. This is one stop music class, DRUMS, GUITAR/BASS, PIANO, UKULELE, VIOLIN, and VOICE. They also offer ONLINE LESSONS. I would recommend this place whole heartedly. My heather is awesome.

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    US Music Lessons - Our Rock Band Program isn't just about playing music--it's about teamwork, confidence, and bringing the the stage to life!

    Our Rock Band Program isn't just about playing music--it's about teamwork, confidence, and bringing the the stage to life!

    US Music Lessons - Start the New Year on a High Note!

    Start the New Year on a High Note!

    US Music Lessons

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    Fernandez Piano Studio - musicalinstrumentsandteachers - Updated September 2026

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