Highly recommend this company, they respond within 24hrs and professional service…read more Building a home and needed a 120gl tank, they were able to get me on the schedule and knocked it out in a couple of hours. Prices are very reasonable and I will be using his services for future add-ons. Seeing the negative reviews, the service I got was no where close.

Very busy business but excellent to work with when I needed a 500 gallon propane tank. Sent in…read morepictures to make sure the area was suited for the tank. Shay was professional and was able to deliver in about a week. Competitive pricing and friendly. Would recommend this business.

absolutely the best !! fast response , great { lowest price on tank & install } & super friendly…read morestaff & employees !!!!!!!!!

Called twice to get help in getting a larger propane tank for my motorhome. First call was fine,…read moretalked to receptionist and she didn't have a lot of answers but said someone would call me. Later got a call from Junior. He asked what I needed and I told him, expecting to pay for a site survey and a large tank. Was prepared to spend the $600-800 to get the tank in for winter but never got a callback. Texted the number again and got no response. Ended up going somewhere else.

We just get our propane delivered from the Gig Harbor location and rent their tank. We were with…read moreSuburban Propane for years until their customer service and policies went far, far south for us. A close friend recommended CHS when they were still called Cenex. Their customer service has been impeccable and their budget program has made propane gas affordable, considering our house is plumbed for liquid propane. We've chosen to have on-call deliveries and the truck always arrives on one of its two preset delivery days for our area. About three years ago a house with propane gas heating blew up a few lots away from us. CHS sent an inspector to our house and others on our road who buy propane from them) to check our system and to give us peace of mind that it was safe and all pipe fittings were safe and tight. There are a lot of propane companies out there. We're very happy with CHS.

The prices are just slightly better than Dell's some of the time…read more I only gave them 4 stars though because the customer service is glitchy. A couple of the warehouse guys disappear if there's work to be done, so if you're in a hurry and their employees are hiding, it's kind of annoying.

This is a fantastic store. I recently started learning MIG welding and wanted to get my first C25…read moregas setup. They were super friendly, very helpful, and got me my first 80 Cu. Ft. cylinder in no time. The price was totally reasonable. I look forward to using them again in the future for most of my welding needs.

Friendly supply store, excellent service and great advice for novice welders. I have used other…read morewelding supply companies in the area and prefer this one.

I went to fill my propane tanks for the first time and noticed I had a flat tire when I pulled into…read moretheir lot. I went inside to ask for propane and the gentleman at the counter said he'll be right out. He came out and noticed I was trying to find my spare and jack etc. He asked if I needed help. I asked if he knew where the nearest tire store might be. He said Costco. He took out his phone and searched to see if there is a nearer tire store. He filled my tanks and waited outside until I pulled out. He wanted to make sure my tires we ok enough to drive. It was the type of genuine kindness that you remember. It's what keeps customers coming back.

Provided the Lowest price of other competitors! Local business and not a chain business. Provided…read moreanswers via text with pics and now my gas fireplace is operational!

I never signed up with Suburban Propane. I had service from PacWest & they were 5 star. They were…read more"forced/priced" to "retire". I called PW for a refill and SP answered the call. Suburban Propane's 1st story was PW 'went out of business' & SP had 'taken over' all PW customers. Their refill quote in February was triple the price of propane at gas stations, due to my 'low consumption'; they said. I told them to pound sand and make an appointment with me for tank removal asap. They did not do this. They have sent several tank rental fee letters with past due charges now. They offered no proof of ownership of the tank, no past, current or new contract, nothing but a bill. I called again to refute the charge & they said tank removal would cost me $150; 50% more than a year of rent, conveniently. This is America and I will choose who provides my services. They did not acknowledge my first conversation, their story NOW was PW owner "retired". Tank rental & past due charges came after I refused any business with them and told them to retrieve the tank! I should send them a past due STORAGE fee! SP does not own the contract I had with PacWest. I shopped around before I got any propane and found SP had very low ratings. I have now purchased a 60 gallon tank and fill at a station. I am a 64 year old & have a handyman assist. SP's practices would likely cost 2 to 3 times or EVEN MORE than necessary. I am not going thru this with another small local company. It is a good thing propane is for hot water and the gas range only. SP downplayed all their negative reviews. THIS IS AMERICA & unfortunately capitalism can mean the big invisible corporation will force the 5 star local businesses out & jack prices up each time they gobble up another. Self Protection is what SP should stand for; BUYER BEWARE. Thank goodness for YELP! I was lucky to have read up on SP. The sound of my head popping out of nowhere land was LOUD. My hope is that PacWest customers do not feel pushed into SP and that they have no options. Do not say yes, do not sign, do accept propane, do not pay for rental or removal to a company you did not contract with. Ask them to remove your info from your records. Record your phone calls with them, at least take very good notes. Happy & Safe 4th to all; FREEDOM!

Quite possibly the worst company I have ever worked with. Their tech failed to show when scheduled…read moreand CONSTANTLY have to chase for any answers via email/phone. I have called twice only to be informed my rep was on lunch (she never called me back despite acknowledging my call days later via email) and then the next time was informed she was on vacation - how convenient. Use anybody else if you can!!

Nico just installed our new propane tank on Hammersley Inlet. He and Robin were fantastic -…read morefriendly, responsive, extremely knowledgeable, thorough and just a fun couple to work with. We like supporting small and locally owned businesses and we highly recommend this family and veteran owned company! They are also dog friendly and our pups loved them. Rick and Ellyn

Nico (and his wife Robin) are awesome! I needed a generator installed at my new home. The…read moreelectricians I got quotes from were all over the place on price and still wouldn't have been able to install the propane tanks and lines. Nico was who I called to get a quote on tank installation, and I figured I'd also ask for his bid on a generator... Not only was he less expensive, he was able to do it all, tanks, lines, electrical... Even hooked me up with a nicer range he was replacing for another customer in the area. Great people and local, too! Quick to respond and friendly to boot.

I pulled up to the big tank right out front where all the hoses were and the lady came out quickly…read more She checked my tank and said it was pretty much full already, but she topped it off. I only needed a little under 2lbs so she only had to charge me $5. I liked that she had both Andes Mints and Peppermint Pattys at the desk. I was in and out of there in minutes.

Refill service was quick and courteous, and the price was good. Will be returning here for all…read morefuture refills.

This company is why you should buy your own tank. Just got screwed over with a "bait and switch"…read moresale. Quote me one price for gas and then it gets delivered and costs over a dollar more-per gallon. Called in to the business and got zero relief. I'll happily pay more at any other business just for honesty. Feel like an idiot. There's other places so don't call them.

When I called CHS Propane, I did not have much hope of getting a propane delivery any time soon…read more Because of the power outage on Bainbridge, we had to use propane to power my husband's oxygen concentrator. Our two propane tanks were not full, but we thought there was plenty for one or two days without electric service. As the hours progressed, we began to worry about the tanks running dry. My husband has IPF (Idiopathic Pulmonary Fibrosis), which is a progressive disease affecting the lungs. He needs oxygen 24/7 and is not very mobile. If the condenser stopped producing, we were down to using cylinders and we did not have many left. One cylinder or e-tank lasts about 2 hours. We would have to leave our home, take the concentrator with us and find some place to stay. I called our previous oxygen supplier but was told it would be some time next week before we could get a refill. If we were younger this would not have been as stressful, but for an 81-year-old, it was very difficult to figure out what we would do. We also have two small dogs, so along with the concentrator, the dogs and all my husband's meds, plus his stringent diet, (because of the meds), it was a big problem, it seemed like we had a mountain to climb. I reached Austin, at CHS, and told him my problem. He put me on hold and made a call, then told me he could get me a delivery the next morning. I was so relieved. I drove out to Cenex in Poulsbo and the people there were also super nice as I filled out a form for the delivery. Austin would have sent it to me via email but our internet service was also down. They said we were on the schedule, and not to worry. Last night our electric service was restored, a very happy moment, but the tanks were very low, so this morning, first thing, the CHS Propane truck showed up and filled the tanks. The young man driving The truck was so efficient and filled our tanks, but refused to take a check, I figured they would send us a bill. This afternoon, Austin called and told me that they would not take any payment for this delivery due to the stress and worry we had endured. I tried to tell him that we were happy to pay and were so relieved to get the delivery and not have to move to a motel (which I had already booked), that we wanted to pay them for their service. He would not relent, so we will pay it forward.