Highly recommend this company, they respond within 24hrs and professional service…read more Building a home and needed a 120gl tank, they were able to get me on the schedule and knocked it out in a couple of hours. Prices are very reasonable and I will be using his services for future add-ons. Seeing the negative reviews, the service I got was no where close.

Very busy business but excellent to work with when I needed a 500 gallon propane tank. Sent in…read morepictures to make sure the area was suited for the tank. Shay was professional and was able to deliver in about a week. Competitive pricing and friendly. Would recommend this business.

We have been with Acme since we built our house in 1967. They were a wonderful company. Since…read moreselling out to Blue Star, things have changed however. Billing system is awkward and although we are on autofill, we have run out of propane three times, twice within a month! When I called the office the first time, they wouldn't believe me that the tanks were empty until I sent them photos of the gauges. I was told that the young delivery man "couldn't find" our house although it is clearly marked so he just skipped us twice and didn't say anything to anyone apparently. Running dry necessitated a service visit from the furnace co., an extra charge. We will now have another cold night and no cooking as our range also runs on propane. I've had it!

I must change my rating of this business after selling out to Blue Star Propane. Once a reliable…read morebusiness, Acme sold to Blue Star Propane who is not locally owned or operated. They implemented changes right before this last cold snap (December 2021) and both delivery and billing were delayed. I watched my propane drop to below 10% and was not able to heat my house above 60 degrees while temperatures were just above freezing outside. When the 276$ bill came there was no way to pay it. They had not successfully set up the payment system. The bill has nasty warnings about finance charges if late, so I was concerned. Acme's discount if paying early was removed. Acme told me to wait until I received a paper bill in the mail and then pay it, so I did. I paid it directly over the phone. And cancelled our account, switching to Peak Propane. However, Blue Star continued to bill me, this time adding those finance charges. I received a second bill with finance charges two days after paying the bill over the phone. Clearly Blue Star is not at the level Acme was and I would not recommend this company. I was recommended by a propane servicing company to try Peak Propane, a locally owned company.

Hours say there open but they are not. We got scolded for driving in the back, but not told they…read morewere closed that day. Couldn't call anyone to see if hours were correct.

This location previously operated as C&D Propane. When they sold out to AmeriGas, they made a deal…read morewith the Devil. This company charges almost $2 over fair market price for propane and they WILL NOT communicate with their customers; phone calls go unanswered, and the on line portal is nothing more than a payment site. The local office is closed to walk ins. I just sent them a certified letter halting all future deliveries and I can't wait to have them haul away my tank. It will be my happiest day since I turned in my Comcast cable box.

absolutely the best !! fast response , great { lowest price on tank & install } & super friendly…read morestaff & employees !!!!!!!!!

Called twice to get help in getting a larger propane tank for my motorhome. First call was fine,…read moretalked to receptionist and she didn't have a lot of answers but said someone would call me. Later got a call from Junior. He asked what I needed and I told him, expecting to pay for a site survey and a large tank. Was prepared to spend the $600-800 to get the tank in for winter but never got a callback. Texted the number again and got no response. Ended up going somewhere else.

Fast, friendly, propane fill in Lacey. I was in and out in mere minutes. I came in on a late…read moreweekday afternoon and popped in for a quick fill of my 5lb and 20lb propane tanks. Once I asked for a propane fill, I was directed to drop my tanks by the fill station just outside of the office to the left of the building. Once my tanks were filled up, I headed back in, paid for my propane and off I went. I appreciate the friendly and patient gentleman who helped me got me squared away with mindful intent. I noticed that there is clear abscence of propane refill reviews for this side of Lacey and I've always had great experiences with the Central Welding Supply in Seattle (4th Ave location) and figured I would drop by this location to see if I would get a similar customer experience. I was glad that I did. I am very well aware of the alternatives. I am not a fan of propane tank exchanges for numerous reasons at the big box store on the other side of the block. Nor am I a fan of going to the other locations where the employees give you the feeling that you're bothering them every time you ask for a propane fill.

What can I say? They've got the stuff you need for welding at decent prices- with student…read morediscounts. The workers are funny and sincere guys. I just wish that they'd have more smaller sizes/stuff for women on hand- they can special order things, but I prefer to try before I buy.

Raising my rating from 3 to 4…read more This is the second time in a year I've rented a truck from thus U-Haul location. Today, I did not have a reservation but was able to get a van on short notice to move a large screen TV that just came on sale and we bought. The staff had a vehicle that was clean, operated well and the size to do the job. Although this was a couple hour job, the price was right and filled a niche, for me, in a vehicle suited for such a small job as mine. One watch out - and this is no rub on this location but of all vehicle rental businesses - they advertise $19.95 a day then in small print "plus additional fees". Those "additional fees" are largely taxes and fees added by the friggin government. My bill came to almost double the 20 bucks. I've had this same experience with Hertz and car rental places,

I brought my new car to this location on June 8, 2026 for a trailer hitch and wiring installation…read more The experience was a disaster from start to finish. The installation took over five hours. When I finally picked up my car, warning lights were flashing on the dashboard. The installer told me he had accidentally disconnected a parking sensor during the job. A week later, when my niece sat in the rear seat for the first time, I discovered the interior trim had been reinstalled incorrectly, pinching the rear seatbelt so it cannot retract. This is a serious safety hazard. I also found one trim clip badly mangled, consistent with someone using the wrong tool, and a second clip missing entirely on the other side. I now have to take my brand new car to an authorized Toyota dealership for a full inspection before I can even trust that the hitch is safe to use. When I tried to contact U-Haul corporate to file a formal complaint, both of their published email addresses bounced back as undeliverable. If you value your vehicle, I would strongly recommend finding a professional installer elsewhere.

PacWest was GREAT. They were "forced/priced" to "retire". Suburban Propane's 1st story was PW 'went…read moreout of business' & SP had 'taken over' all PW customers. Their refill quote in February was triple the price of propane at gas stations, due to my 'low consumption'. I told them to pound sand and make an appointment with me for tank removal. They sent several tank rental fee letters with past due charges; with no proof of ownership, no past, current or new contract, nothing but a bill; 5 red flags. I called again to refute the charge & they said tank removal would cost me $150; 50% more than a year of rent conveniently. I should send them a past due STORAGE fee. This is America and I will choose who provides my services. They did not acknowledge my first conversation, their story NOW was PW owner "retired"; red flag! Past due charges after I refuse any business with them and tell them to retrieve the tank! SP does not own that contract u had with PW. Shop around. Buy a 60 gallon tank or two and fill at a station. Have a handyman assist. SP's practices will have you paying 2 to 3 times or EVEN MORE than necessary. They downplayed all their negative reviews; red flag! THIS IS AMERICA & unfortunately capitalism can mean the big invisible corporation will force the 5 star local businesses out & jack prices up each time they gobble up another. Self Protection is what SP should stand for; BUYER BEWARE. Thank goodness for YELP! I was lucky to have read up on SP. The sound of my head popping out of nowhere land was LOUD. Do not say yes, do not sign, do accept propane, do not pay for rental or removal I to a company you did not contract with. Ask them to remove your info from your records. Record your phone calls with them, at least take very good notes. Happy & Safe 4th to all; FREEDOM!

super easy process to connect and hook up to our new to us home. The rep explained everything…read moreclearly and was able to get someone out within a few days to fill up my tank. They also installed a wi-fi receptor to inform me and the company when my tank gets to 20% and someone automatically comes out to refill. couldn't ask for better/easier servicing.

Ive been going for 4 years now.. the outlet next to the Tacoma. address is 1302 Puyallup Ave…read more Actually, its a self serve. at the CFN. They've always had fuel. However once, the pump wasnt working. I had to go to the Tukwila location. another self serve. My vehicle run on propane. If you EVER need to go to the CFN location. Keep your head on a swivel. The homeless and druggies are everywhere. Never any paper for receipts. need to take a picture of the screen at the pump.

I have kept getting large bills for delivery of propane from Blue Star. This is for one single…read morevery small free standing, fairly new, propane stove in a very small cabin that has literally been unoccupied since late August 2024 and the thermostat has been set at 55 degrees from August to March 2025 (now, and continuing). When I saw the bill via email on 2/13/25 that Blue Star was going to be charging $266.18 automatically (we have auto pay), I emailed and told them to stop service until this could be explained to me. Instead, they charged this amount and then in March 13 I received yet another bill for $444.82!! How can this be? It seems to me they would care to go over all this with me as requested, rather than simply just continuing to charge me automatically again and again. I trusted Acme when they owned the company, but I do note trust Blur Star.

Ron was very welcoming and spent a good amount of time with us helping us to figure out exactly…read morewhich size trailer we needed and what the differences in the ones we were looking at were. We made more than one trip out there and it was an hour and a half drive. We wouldn't have if it wasn't a good experience.

We had a very pleasant experience with our trade-in and purchase! Sales and service reps were very…read morehelpful, and not pushy at all. I feel like we got a good deal and would gladly do business with Baydos's in Chehalis again!