Highly recommend this company, they respond within 24hrs and professional service…read more Building a home and needed a 120gl tank, they were able to get me on the schedule and knocked it out in a couple of hours. Prices are very reasonable and I will be using his services for future add-ons. Seeing the negative reviews, the service I got was no where close.

Very busy business but excellent to work with when I needed a 500 gallon propane tank. Sent in…read morepictures to make sure the area was suited for the tank. Shay was professional and was able to deliver in about a week. Competitive pricing and friendly. Would recommend this business.

We have been with Acme since we built our house in 1967. They were a wonderful company. Since…read moreselling out to Blue Star, things have changed however. Billing system is awkward and although we are on autofill, we have run out of propane three times, twice within a month! When I called the office the first time, they wouldn't believe me that the tanks were empty until I sent them photos of the gauges. I was told that the young delivery man "couldn't find" our house although it is clearly marked so he just skipped us twice and didn't say anything to anyone apparently. Running dry necessitated a service visit from the furnace co., an extra charge. We will now have another cold night and no cooking as our range also runs on propane. I've had it!

I must change my rating of this business after selling out to Blue Star Propane. Once a reliable…read morebusiness, Acme sold to Blue Star Propane who is not locally owned or operated. They implemented changes right before this last cold snap (December 2021) and both delivery and billing were delayed. I watched my propane drop to below 10% and was not able to heat my house above 60 degrees while temperatures were just above freezing outside. When the 276$ bill came there was no way to pay it. They had not successfully set up the payment system. The bill has nasty warnings about finance charges if late, so I was concerned. Acme's discount if paying early was removed. Acme told me to wait until I received a paper bill in the mail and then pay it, so I did. I paid it directly over the phone. And cancelled our account, switching to Peak Propane. However, Blue Star continued to bill me, this time adding those finance charges. I received a second bill with finance charges two days after paying the bill over the phone. Clearly Blue Star is not at the level Acme was and I would not recommend this company. I was recommended by a propane servicing company to try Peak Propane, a locally owned company.

absolutely the best !! fast response , great { lowest price on tank & install } & super friendly…read morestaff & employees !!!!!!!!!

Called twice to get help in getting a larger propane tank for my motorhome. First call was fine,…read moretalked to receptionist and she didn't have a lot of answers but said someone would call me. Later got a call from Junior. He asked what I needed and I told him, expecting to pay for a site survey and a large tank. Was prepared to spend the $600-800 to get the tank in for winter but never got a callback. Texted the number again and got no response. Ended up going somewhere else.

I've been a loyal customer for about 10 years. I pay more per gallon of propane and they have the…read moreresponsibility to keep the 200 gallon tank full. We are snowbirds. In early Feb (before the big snow) I called them twice to get my tank filled. I arrived at my house after a long day of travel with houseguests to find NO propane. No heat, hot water, fireplaces etc. They did show up the next day when it was scheduled. Major inconvenience. They also said they had NO liability if my pipes had frozen. Nice to know. I talked to 4 different people at ferrellgas and got no apology. Excuses. They need customer service lessons. I quit!

I changed to Ferrellgas last year from another provider because of bad service and cost. Now I am…read moreout of propane and havent received a call back in the last 5 days and I'm blocked from ordering online. Not sure what the problem is, but think a call back is in order.

This team is always very helpful. Our house tank is not the easiest to get to. I'm also grateful…read morewhen I stop in to fill up my RV and small bottles, just call ahead.

This company used to our go to for propane needs and services but since their sale their service…read morehas been terrible at best and I had to drive to their location to try to get a delivery as they don't answer their phone anymore. The gentleman, and I use that term loosely, who was in the parking lot wearing their new sweatshirt wad rude and totally NO HELP. He said to keep daialing their number until someone answered, even though the voicebox is full and not accepting calls. He said "thst's not my problem ". Obviously customer service is no longer a prio6. Do yourself a huge favor and get another local distributor.

Every time I shop at Tozier's I feel special! I'm always greeted with a smile, a…read morewelcoming hello and the service inevitably exceeds expectations. Their selection is without par, they've got so much stuff it's packed to the rafters - I'm not sure how the staff know where everything is but they do! Amazing! Their pricing is always competitive and feel I get great value for my dollar there! In my last visit I purchased 2 60lbs of sand and the yard attendant who helped me, Jullian's, was a ROCKSTAR. I don't know where you find such great employees, you must have an amazing hiring process. Keep up the great work!

The staff is usually very nice and helpful, the owners are ridiculous. Most recently I arrived…read morecarrying my 9 week old puppy because she's too young for all her parvovirus shots. The cashier told me, new rule: no dogs! Ok, can I just grab the puppy food and go? No. Can you grab it and I'll pay for it? No. Can I call from outside with my credit card? No, they don't take card purchases over the phone. No help. "Nothing we can do" ...

We returned from a trip to discover we ran out of propane. Friday after 4 - their closing time - we…read morespoke with Justin. He determined we were not an emergency call out and a regular service call would be coming out the next day. He was polite and kind and we liked speaking with him about our problem. The next day Erik arrived at 10am and got to work. In addition to cleaning spiderwebs away, he not only filled our tank but made sure all of our appliances were working. As he checked the appliances, he took his time and explained each on/off procedure with us. We have used this company for over 7 years and have been nothing less than impressed with their services.

Avoid. Started out 2 years ago great. Price was good and service was excellent. They asked me for a…read morereview and I gave them 5 stars. They got down my driveway without going off and knocked on the door to give me the bill. Then they started going off the driveway just a little and leaving the bill fastened to the garage door handle, Still ok but always some cleanup after a visit. Then they promised a delivery when my tank was low just before a cold snap and did not show. Then (last visit) they went 2' off the driveway and destroyed my rock garden. I found the bill blowing in the wind in the driveway.

PacWest was GREAT. They were "forced/priced" to "retire". Suburban Propane's 1st story was PW 'went…read moreout of business' & SP had 'taken over' all PW customers. Their refill quote in February was triple the price of propane at gas stations, due to my 'low consumption'. I told them to pound sand and make an appointment with me for tank removal. They sent several tank rental fee letters with past due charges; with no proof of ownership, no past, current or new contract, nothing but a bill; 5 red flags. I called again to refute the charge & they said tank removal would cost me $150; 50% more than a year of rent conveniently. I should send them a past due STORAGE fee. This is America and I will choose who provides my services. They did not acknowledge my first conversation, their story NOW was PW owner "retired"; red flag! Past due charges after I refuse any business with them and tell them to retrieve the tank! SP does not own that contract u had with PW. Shop around. Buy a 60 gallon tank or two and fill at a station. Have a handyman assist. SP's practices will have you paying 2 to 3 times or EVEN MORE than necessary. They downplayed all their negative reviews; red flag! THIS IS AMERICA & unfortunately capitalism can mean the big invisible corporation will force the 5 star local businesses out & jack prices up each time they gobble up another. Self Protection is what SP should stand for; BUYER BEWARE. Thank goodness for YELP! I was lucky to have read up on SP. The sound of my head popping out of nowhere land was LOUD. Do not say yes, do not sign, do accept propane, do not pay for rental or removal I to a company you did not contract with. Ask them to remove your info from your records. Record your phone calls with them, at least take very good notes. Happy & Safe 4th to all; FREEDOM!

super easy process to connect and hook up to our new to us home. The rep explained everything…read moreclearly and was able to get someone out within a few days to fill up my tank. They also installed a wi-fi receptor to inform me and the company when my tank gets to 20% and someone automatically comes out to refill. couldn't ask for better/easier servicing.