I had a very disappointing experience with this company. My husband and I booked a transfer with…read morethem in advance of our arrival in Cancún, expecting a smooth and reliable service. Unfortunately, when we arrived, there was no sign of anyone from the company.
We did see a similarly named "E Transfers Taxi," but they informed us they were not affiliated. We tried calling all the phone numbers provided in our confirmation, but none of them worked or were answered. After multiple failed attempts to reach anyone, we were left stranded and had to make alternative arrangements.
Due to the lack of communication and failure to provide the service we paid for, we contacted our credit card company to dispute the charge.
Overall, this was a very frustrating and stressful experience, and I would strongly advise others to proceed with caution and do not book e transfers !