This is the best HVAC repair or install in Southern Colorado by far...Great experiences …read more.. Installed Furnace/A.C. and water heater....Great Prices and quality workmanship

Great service and pricing. Their quality craftsmanship is 2nd to none. They have my business…read moreforever. From the father to there some are sincere and knowledgeable and recommend them to anyone need repairs to complete heating and central air installation.

They arrived an hour later than scheduled, but when they did get done with replacing my evaporated…read morecooler it was at the expected time. Very friendly father and son team, they answered all of my questions and they were cheeper than other large well know companies.

From the owner: Cooling, Central Air Conditioning, Swamp Coolers, Heating, Forced Air Furnaces, Radiant Heating,…read moreBoiler Systems, Hot Water Heat, Gas Pipe, New Construction Installation, Commercial Service and Installation

We needed to replace a Lennox AC that came with the house; 2 story, only one unit. Larry was able…read moreto split the system into two FANTASTIC Trane AC's. The change over was not inexpensive, but, comparing with other units, it was in the ballpark, and Larry's expertise and ongoing customer service has been wonderful. HIGHLY recommend.

This company is just wonderful. And yes Larry is exceptionally great along with all of the staff…read more Every time we use them they are dependable, eager to get to you and the job is completed. Thank you Larry's

Nice web-site. Set appointment quickly. Had to re-schedule for next day because another…read moreappointment took all day! As a result, they did not charge me the $68 service fee. Next day the workman showed up on time, put "booties" on and gave me an estimate on my project. Well I almost fell over - the cost to unclog a drain, install a new faucet (which I had), check second sink and install a flush valve in one toilet - more than I paid for the new fridge I purchased recently!!! $$$$ So, I had to say "NO".

We have been extremely disappointed with our experience with this company over the past year, and…read morethe attached photos show exactly why. We were on a paid service subscription and had multiple technicians in our home for inspections and maintenance, including a furnace inspection approximately one month ago. Despite repeatedly calling about a furnace leak we noticed early on, we were given different explanations by different technicians, and the issue was never properly identified or resolved. The photos attached were taken today and show extensive rust, corrosion, water damage, and a heavily contaminated blower fan. These conditions were documented today by both another HVAC company and by this company's own technician. Rust, corrosion, standing water, and this level of dirt buildup do not appear overnight, nor do they develop in the span of a single month. This raises serious concerns about how thoroughly our system was actually inspected under the service plan we paid for. One of the most alarming incidents occurred during a prior service visit when a technician was working inside our furnace while my husband and I were present. The technician stated the blower motor had shorted out and bypassed the system by connecting it to other wiring. The blower motor immediately caught fire in front of us. We were forced to retrieve and use our own fire extinguisher. The blower motor was replaced due to this incident, and we were charged approximately $800 for the repair. Ultimately, after another visit today, we sought a second opinion once the technician left and were told the damage has progressed to the point that our entire furnace and AC system must now be replaced. Had the leak and corrosion been properly identified and addressed when we first reported concerns, it is very possible this situation would not have escalated to a full system replacement. Another ongoing issue was sales pressure. During routine inspection visits, technicians were required to present three different quotes each time, which felt inappropriate and predatory during what should have been maintenance appointments. Based on our experience, the service subscription did not deliver what was promised, critical issues were missed, and trust was ultimately lost. We can no longer recommend this company.

So our ac unit wasn't pushing any air. We moved in and have no idea how old or when it was last…read moreserviced. But there was a sticker on the unit with Gary's company's information so I called to see what they could do. He said he could come out right away and take a look! He ended up fixing the air conditioner and got us a new motor for the blower within an hour! Super professional and way affordable and so glad he could come out on such short notice! He was very accommodating to payment from my father over the phone from another state. Which is also greatly appreciated! He even gave us a estimate on routine fall maintenance since we have no idea when it was even done last. Thanks. Definitely recommend for anyone in Pueblo West!

From the owner: Boyd Sheet Metal, Inc., is a family-owned company and has proudly been a part of the Pueblo West…read morecommunity since 2000. We have over 80 years of combined HVAC experience. We are committed to providing our customers with upfront pricing and exceptional customer service and follow-through. If you are looking for a quality job at a fair price, please call us.

I wish I could give 0 stars. Don't hire this place, call R Buck or anyone else…read more My AC unit stopped working, Total Service came well recommended. I called to make an appointment. The women who took my info sounded very busy during that call. I was told I was on the next days "list" and to please be home "all day". The heat in the house has me up at 6am, so I make some breakfast for the kids and start waiting to hear from Total Service. And I wait. And I wait. I hear nothing from Total Service. at 3:00pm I call and again talk to the same grumpy women who assured me "I am on the list for today" though her tone told me I was never going to see a tech. 4pm comes and goes. Then 5pm. At 5:15 I call and get voice mail. I spent 9 hours waiting on them and they can't bother with a phone call. They stood me the FK UP! it's 85 degrees in my living room. We have a hotel booked for the night. The hotel wasn't cheap. Called R Buck at 6pm tonight, they had a tech here at 7:30pm who was able to diagnose my problem and will be back with parts tomorrow.

My new furnace was under warranty from the manufacture. Pat (the owner of the company) came out and…read morecould barely move or breathe. I could tell right away his attitude was horrible and did not want to be here or work. Pat still charged me even though the parts and labor were covered under the warranty. He told me he was charging me because he had to "walk to his truck" to get the part he needed to repair the furnace. He then turned to me and made a veiled threat stating "you would be surprised how much this little part could cost. I should have charged you more." Basically he kept the manufacturers money and over charged me anyway. I have several rental properties and would never use this company again. Pat owns the company. Mark A

I called One Hour Heating and Air Conditioning because my system stopped pushing air throughout my…read morehouse, and they were able to send a technician the same day. The technician showed up and determined the cause was a faulty blower motor and quoted me over $1000 for repair. I agreed and he came back the next day and replaced the motor. When we powered the unit back on to test, he said that he must have gotten a "bad" new motor. As an electrician, I suggested that he just jump power directly to the lead of the 120V motor, and when he did the motor turned on. He then determined that the control board was bad and called Ingles Supply. He had me pay for a new control board over the phone separate from the "company" (an additional $200 cost). While he had left to grab the new control board, I tested the original motor in the same manner to determine that there was nothing wrong with the original motor either. After returning he installed the exact same OEM control board and turned the system on to see if the blower would work. The blower turned on and he decided that he was going to "check" my AC system. He determined that I had an old R-22 system and it was low (reading 35 psi instead of 60 psi I was told). All the original tags were missing on the unit so how he determined the type of refrigerant used confused me. After running around with a leak detector, and being unsuccessful at finding a leak, he decided to add pressure to my system to find the leak by adding nitrogen to the system. He determined that the leak was coming from the evaporator coil (which he kept calling the "condenser"). He then informs me that I should not use my AC system and at least we got the furnace going. He then made an offer, outside of the company, to help me change the furnace if I bought one to do myself. A few days later the temperature dropped enough that I turned on the furnace to heat my home and discovered that no heat was coming out. After calling a few different companies to come and assess my system they determined that the new blower was spinning backwards, which was causing the high limit to trip making my furnace not heat, and that replacement of my previously working AC was my only option. Technicians with other companies assessing my system were baffled as to why the technician with One Hour Heating and Air Conditioning would put nitrogen in my system. While I know my system was older and probably needed replacement soon, the technician from One Hour Heating and Air Conditioning ensured that immediate replacement was my only option going into the summer months. We decided to go with another HVAC company for all our future needs.

I called 4/15/2020 at 4:20PM to request a service call on my furnace that wasn't working properly…read more I spoke with a lady in the office whom set up a apt for 4/16/2020. The lady I spoke with confirmed my address and set an apt for 9am-1pm. She said mostly likely would be 10am, but of course she could not confirm this. 4/16/2020 I called at 1:10pm. I spoke with Jeanine. I asked if she could estimate the arrival time any closer. She confirmed my address and said the gentleman was in Pueblo West on a job, however could not confirm an approx time. I then inquired about their policy "ALWAYS ON TIME OR YOU DON'T PAY A DIME" I asked how they "guaranteed" this policy. Her response was "We don't". I explained I first saw the advertisement on the sticker on the side of my furnace. Jeanine's response was, "Well then that's an old sticker."........sorry for the inconvenience and I will patiently wait for my service. I then dialed a 719-582-8592, Another number for ONE HOUR HEAT. Jeanie answered the phone! "One hour heat, this is Jeanie." I responded with "OH! SO YOU ARE ONE HOUR HEAT!" She immediately placed the call on hold. I waited on hold for about 10 mins before she began telling me about the different prices for different service apts. She began to tell me she had recently been employed and obviously needed a little more training regarding the company policy's and procedures. My call was transferred after request to BOB VIGIL. Whom clarified the policy's. And let me know I ACTUALLY DIDNT EVEN HAVE AN APT SCHEDULED WITH THEM. Bob attempted to make it right and set me up with an apt for this evening. 4/16/2020 My service call was completed by a gentleman Richard. He completed the apt and diagnosed my problem. A Blown inductor motor. Richards opinion was to completely replace the entire furnace. It's 15 years old, who knows what will break next. Richard called Ingle Supply and inquired about my part. I OVERHEARD ingle parts tell Richard, my motor would be $195.00. Richard ended the call and turned around to me and quoted me $550.00 for the part. Richard began telling me I should just get a new furnace. I was anxious about the snow storm coming tonight. I agreed to an APT for a QUOTE on a new furnace. I asked Richard about the part that I needed and what parts store he called. Richard explained me that I COULD NOT PURCHASE THE PART BECAUSE I AM NOT CONTRACTOR. I CALLED INGLE PARTS. I found the part and was told ANYONE CAN PURCHASE. So I purchased the part. For the price of $195.00. And will have take care of the rest myself! I have a PROBLEM with company's that try to SCAM! This is outrageous! When I spoke to Richard as his van as i was making my $89.00 Service charge fee. I joked with him about his office not liking me. He laughed and said Jeanie had told him out our phone calls. Clearly this was an attempt to SCAM! I WILL NEVER RECOMMEND THIS COMPANY OR ANY FRANCHISE OF ONE HOUR HEATING AND AIR CONDITIONING.