Had a very offputting experience with this location. I live in Chicago, but I ordered a product…read moreonline for UPS shipping due to an impending snowstorm. Put the tracking number I was given into my UPS app, but the app never updated me, which I thought was strange. Several days later, I checked my UPS app and it showed my order was delivered the day before, to a different city in Illinois. When I tried to view the delivery photo, the app showed that I needed to enter an email address with a different domain than my email address. I called the Wicker Park store, which is the main storefront, and said that it appeared they had sent my order to someone else. The person who answered the phone could not have cared less, told me there was nothing she could do, and I needed to call their shipping service. I asked if they were a vendor, and the store said yes. I asked who had the authority to resend my package, and they said it was up to the shipping service. I told them they were the store that sold me the item and if they were not going to ensure I received it, I was going to file a Better Business Bureau complaint, which I since have done. I called the shipping service and they told me they were actually part of the company, not a vendor. It would have been helpful for the person answering the phone at the actual store to know that, which they did not. I gave the shipping clerk my order number, and they confirmed that my package had been sent to somebody else, living at an address in Wilmette. I asked how that happened, and they told me that the printer they use for shipping labels sometimes prints duplicate labels, and this has happened before. They offered to re-ship my item but in order to ensure I actually got it, I had to make a special trip to their Andersonville store in the middle of another snowstorm to pick it up in person, which is exactly what I was trying to avoid. My question is, if they know their shipping label printer is screwed up, and they keep occasionally sending orders to the wrong people, why don't they just replace the printer? Why did it fall on me, and I'm sure other customers, to figure out they had sent my order to an incorrect address, and then to have to essentially beg across two phone numbers to finally receive the order I had paid for? Lots of completely unnecessary stress because this store is too cheap to fix what they know is an ongoing, not insignificant problem. Knowing that they occasionally send things people have already paid for to other people and don't care to fix that issue? That's why I submitted my Better Business Bureau complaint.

Thank you world of Instagram for bringing this place to my attention before we left Chicago!!!!! I…read morecouldn't find the sort of souvenir items I wanted, and voila! The best place ever. They have fantastic shirt designs of course related to Chicago themes like the cicada unearthing (horrifying.... we really picked quite a time to visit), the fun sewer cover designs, the subway loop, Chicago style dogs, fancy architecture, etc. And they've got all these fantastic designs on mugs, cups, glasses, stickers, post cards, magnets, key chains, etc. I was really after one thing which was an artistic designed umbrella. I had one ages ago from the MoMa which was black on the outside and clouds on the inside. It broke and I never had a chance to replace it with another "fancy" umbrella. Here they had one that's black on the outside - and the chicago subway system on the inside. I love it! They have a second location uptown somewhere too which is fantastic. And the staff were so friendly! I love that they have bathrooms for their customers, too. Bonus points there for sure. Highly recommend popping in if you need any Chicago themed gifts.

I absolutely adore everything about this cute shop. So much fun stuff! Love the friendly staff…read more Will continue to visit whenever I'm in that area.

Great job on my t/shirt. Nice folks, great collections of weird fun stuff. Why do they force a…read moreminimum of characters on Yelp???

Great place to find niche chicago gifts or just gifts in general! I love stopping by and browsing…read moreat all their cool knick knacks and totebags. Their staff is always so friendly and welcoming and every inch of the store is covered with items. I think there are some affordable things but most are slightly pricey but worth it because most of the time they're one of a kind items you wouldn't find anywhere else. Great place for great gifts!

What a fun store to visit. There are so many stuff to observe, investigate and simply enjoy…read more Puzzles, art, stickers, books, cards and novelty items; whether the gift is for family, friend, special someone like yourself ehem you'll find something wonderful. Staff is friendly and prices are great.so if you've been checking out the window for the cool display. Go on in, you won't regret.

This place was really cool & had a lot of selection, whether you're looking for everyday civilian…read moreclothing or military attire. Upstairs features the latest fashion wear & downstairs features the military & security wear, plus other miscellaneous items. My boyfriend bought a black dressy shirt for playing classy venues (he's a drummer in a band). I bought a hoodie since I forgot to bring a jacket on our trip. Very good service in this shop & great value on the items.

I have three great nephews and I took them here maybe three years ago because one of them was so…read moreinterested in World War II. This past visit was because Bubba who just turned seven wanted the same 50 caliber bullet box that both of his brothers got in the prior visit he was only four years old at the time. They just love this place. We were there for probably two hours looking at everything. The guys that work in there are so accommodating and helpful. We actually drove from Naperville after I rented a car because I was visiting to bring him to the store. It was such an enjoyable afternoon to spend time with my great nephews. Thank you guys so much not to mention they have everything you could ever want in military good at a reasonable prices .

Went looking for fabric for a bridesmaid dress Store is a…read moretad overwhelming if you're a newbie but staff were extremely helpful

I always use their framing department I have never ever been disappointed! Not only do they offer…read moreall kinds of discounts every month on your framing, but they do detailed stuff like I had an old Andy Warhol T-shirt, and they mounted & framed andand it's beautiful Meeja helped me & was very knowledgeable, and super friendly!

One of my favorite stores in the city. I've been coming here since I was a kid (over 30 years)…read more It's my go-to place for camo T-shirts and winter gear--literally the only place in the city that sells 100% wool socks, and scarfs.

Great staff, very cool selection of things. Looked like there were some fairly rare items, and good…read morepricing for them. Really enjoyed being in there in person, I definitely intend on looking through their online store. Good stuff.

I have been coming here for alterations for a few years now. I've gotten pants, suits, jackets, and…read moredresses tailored here. As someone on the shorter side with a large waist-to-hip ratio, I often need my clothes tailored to get the fit just right. The pricing is very fair at $20 for a hem, $15 for a waist take-in, and varying for a few other services. They are cash only and can provide change if needed. The turn around time varies, but usually is about a week or two. I've never needed anything rushed, but I'm sure they will work with you if needed! I am removing one star only because there have been two times I went to pick up an item on the agreed upon date and the items weren't ready. This was an inconvenience, but hasn't happened in a while. My most recent visit: I dropped off a pair of pants on Monday morning and received a text on Wednesday that the pants were ready for pickup -- a few days early. I don't usually receive a text when the items are ready, but greatly appreciate the increased communication and confirmation! Always glad to support a small business in the area & will continue to do so.

Just got two casual dresses altered here and it was a great experience. Good value ($40 total for…read moreboth of them) and I loved the results! Would definitely recommend and come back here again.

We prefer to buy vinyl at stores like this to support local business vs buying off Amazon. The…read morecatch is the business needs to be open when they say they are going to be open. We could forgive the time on Google saying 11:00 AM when the sign on the door said they open at noon on Sundays. We went and killed some time, had some lunch. We finished eating and came back at 12:30... the store was still closed. Of course, when we went back to the car and were driving off and happened to pass the store only a minute later, THEN we see an employee coming out of the now unlocked door to set something up out front. We can only assume they had to have seen us trying the door moments before and just didn't care. It's not a difficult thing to open your doors when you say you're going to be open. It is actually one of the critical elements when running a business. We even gave them an extra 30 minutes so we weren't busting the doors down. It's not like opening at noon on a Sunday is the crack of dawn. It can't possibly be that difficult.

I came in with a few friends on July 22nd wanting to buy some vinyl. No hello from the person up…read morefront and didn't offer any help to if we need anything. We figured he has a great personality over the radio he might act the same way in person, nope not the case. I think Tom would of had a better time popping pimples off Roseanne Barr behind then us being in his store.

Jin is wonderful and does good work at reasonable prices. I have taken dry cleaning here for a…read moredecade. One time I needed it done sooner than she could provide, and she arranged to get it done ASAP and even called me when it came in. I thought that was a super nice touch for what was completely my issue! I have also had her do alterations and everything comes out the way I expect it to. I recommend Jin completely.

I have been using Jin's Cleaners for 12 years+ and I will never use another dry cleaner or…read moreseamstress while she is in business. She is always professional, courteous and kind, and my clothes always come back to me in perfect condition. Not once have any of my items been lost or misplaced, and her alterations are spot on. Cannot recommend this business enough!

Cornelio truly is a master tailor. I took a chance and trusted him with my entire wardrobe, and I…read moream so glad I did. Not only did he do an amazing job tapering all my garments to better fit my physique, he also sealed and bagged everything neatly for me to carry home. And the turn around time was only a week - Superb! You can easily tell that Cornelio is a professional who takes pride in his work. I had an excellent customer experience with him, and you will too!

Took 3 pairs of nice jeans to get hemmed. I made a request for the original style hem. As you can…read moresee from the picture, they turned out awful. A simple cut fold and sew job...and its uneven! When I went to pick them up and examine them, the employee tried to convince me that they were an original hem. Obviously they are not and just to prove the point I put them next to the same brand of jeans with the original hem. Obvious difference. Definitely not the $25 price tag per piece. Do NOT go here.