6 months ago I posted how terrific this company was doing for us... only if I had a "Crystal Ball"…read moreI ask myself if the home in Fishers is experiencing the exact same excuses we are? How many $$$$ have went unpaid to subcontractors and materials that have now placed liens on the addresses? Had to give a "Star" to post

Don't consider this company at all! They are a joke. They promise you everything and they don't do…read moreanything they say. Don't believe anything that Randal Travis or Stephanie Hamilton tells you. All they want is your money. If you are doing an insurance claim watch out. They turn in high ball offers and hire the lowest bids. They submit estimates for insurance for supplies that they don't use in the house. For example they submit to insurance for 5/8 inch drywall and put up 1/2 inch. Our house is not square, our floors slant, they didn't finish the job. They found out how much our total policy was for and kept submitting claims until that number was reached. Please don't make the same mistake we did. There is so much more that I can add that went wrong. They received over $92,000 from our insurance and did not complete the job.

We had a movie room sectioned in our basement by Jba and I am astonished at the quality and…read moreprecision they used on this project. They are the nicest people you ever want to meet. I would trust them with my own kids if needed. Look no further for your home design and renovation. Thanks JBA

If you happen to find yourself losing your entire freshly finished basement to water, I Highly do…read morenot recommend using Michaelis Corporation for water mitigation. From the very beginning, we were put under pressure. The manager who came to give an estimate told us it was basically "now or never" and that if we didn't make a decision right then, he would leave because he had plenty of other other jobs lined up. When you're dealing with water in your home, that kind of pressure forces you into a rushed decision without really understanding what you're agreeing to. The work that followed did not match what we were told or what we were billed for. The biggest issue is they did not even touch the utility room, which is where the water originated from. According to their own photos, there was no extraction, or drying equipment ever in that room which is something we didn't notice until after we found water pooling under furniture weeks later during putting our basement back together. That alone makes no sense for a mitigation job. They told us they would come back the next day to check moisture levels and water percentages. They never came. Then they told us the same thing again the following days. After multiple excuses, instead of ever coming back, they told us to just shut the equipment off ourselves. They still charged us for 4 days. Not only did we find pooled water still sitting under furniture and items on the floor, mold starting, and damage to drywall and studs. Water had also gone underneath cabinetry and the island, and none of that had been removed or handled. So weird.... that's exactly why I called a mitigation company to catch and prevent. They also left a huge mess in our yard for four days that killed our grass, after telling us they would be back the next morning to clean it up. And this was not just debris from our home. It was trash from brand new equipment they brought in and unboxed at our house. We were charged for retrieving equipment from another job site to come to ours, which clearly did not happen as we watched them bring in new equipment and open it in our yard, then leave the packaging behind. EVERY TIME we called the manager he was rude and would say "I'm working 16 hour days you're gonna have to wait." When we were only holding him to what he said he would do. We were also charged for other services we did not receive, including water extraction (we never had water extracted only drying... "after hours" work that took place around 3:30 in the afternoon, extended run time fees when it was there fault they didn't come back to get their equipment, clean up and debris removal (that they left in our yard, charges for the square footage they never touched, and charged us for full scope mitigation even though they didn't touch an entire room or take out the wood tack strip under the carpet. We were charged for 8 things that did not happen. A year later, we are STILL dealing with the aftermath. What should have been handled correctly the first time has turned into more work, more stress, and even more money out of our pocket! We trusted them during a stressful situation and that was a mistake. I wouldn't consider allowing them to do work in your home, but if you do ask questions, document everything, and do not assume the invoice reflects what actually happened. These people don't care about you, your home or your safety.

I Called them and had guys at our door within two hours! Great, friendly service. Thank you for…read morecoming out so quickly in the midst of an emergency.

We had Daniel and his crew lay 900 sf of porcelain tile throughout the main floor of the house…read more They removed the water damaged laminate, prepped the sub floor, and installed new porcelain tile. We also had them do about 200 sf of drywall repair. They moved furniture and hauled away all of the trash. Everything went smoothly and they were on schedule every day. Very easy to work with, and the cost was very reasonable compared to the "big guys".

Daniel at Total Service responded pretty quick upon my online quote request so I was able to work…read morewith him right away. I realized it takes days to get quotes or any kind of response from other contractors. I was looking to get the fireplace tile changed out in few weeks. When service was requested we were able to schedule the job in few days and Daniel worked magic. Love our new fireplace tile look. Thank you!

Cody was very responsive and came to the house quickly to talk through various home projects and…read moregive us an estimate. We received the estimate in a timely fashion. He is a great communicator and we look forward to working with him and his crew!

I had them remodel two bathrooms for me, and they did great and were very affordable! The owner…read moreCody and his team were super nice and rolled with a couple changes I had along the way too. Will definitely use them in the future.

We're so grateful we found Reid's Home Repair for our big basement refinish project - great work…read moreand great humans! Our home was built in 1913 and gut rehabbed in 2024. However, the basement was not finished, but had rough-in plumbing installed. We were looking for someone to finish the basement (4 rooms total), including adding an additional bedroom with closet and full bathroom. This included all electrical, plumbing, framing, drywall, door installation, flooring, trim, and painting. Mike was quick to respond to my original inquiry, come check out the space, and provide a quote. He was timely, friendly, and easy to collaborate with. We changed our mind a few times on final design - we appreciate how patient he was with us while we narrowed in on the final plan. The final quote was very detailed and he provided helpful information on the areas for potential cost increase (given that the home is old and there could have been unexpected things identified after work begun). This helped us set our expectations for the project. During the project, he kept us up to date on progress or concerns and kept the area very clean (ensuring very little debris made its way outside the basement into our home). He managed all of the subcontractors (electric, plumbing, carpet, etc) so we didn't need to worry about a thing. Made it super easy by having one point of contact! His work speaks for itself. There were a lot of difficult aspects of the basement to figure out (i.e. uneven walls and ceilings, tricky vents or pipes along the ceiling, water/electrical shutoffs needing to be accessible, etc), but he managed to turn the space into exactly what we were looking for. The attention to detail makes all the difference! In the end, the project took about two months (including carpet installation) and final cost was in line with the estimate. I'd recommend Reid's Home Repair to anyone!

Mike is amazing! He is responsive and does amazing work! We had Mike out a couple of months ago…read morefor some drywall work and we have him back out today for additional work. His work is truly perfection. Mike is a hard worker and kind and professional!