They will not give you a refund only a store credit. When I…read morewent in the next day to cancel my order. I was I formed that I could only get a store credit.

THEY DO NOT RETURN PHONE CALLS. when we got to the store no one was around. we had to go to the…read moreadjacent store and they found a salesperson for us. some of the furniture was nice, some not. we found a beautiful dining table. After the delivery people left we found a deep gouge in the table that was not there when we purchased it. I called several different times and they never responded to my messages.

These folks do a really great job at a reasonable price. Have used them for cushion recovering,…read morecornices, and these dining room chairs. Very professional. Will continue to use them.

My wife and I drove an hour and a half to visit Stephen's Upholstery based on what appeared to be 4…read morestar reviews. What a disappointment! When we arrived the store seemed very cluttered and many dated looking fabrics. We asked a salesperson to help us but she showed little interest in helping us and yawned repeatedly. When she did provide some sample books, after saying that walking around the store would be a waste of time, the fabrics suggested we're all in the $50 a yard range. When we asked for better value options she showed us a few books and when asked prices she said possibly up to 50% less than the first group but she didn't know for sure without contacting the vendors. She walked away to help a new customer for a pickup without excusing herself and we walked out moments later never to return....and we suggest others don't waste their time going there either!

Nelly's is the only place I will use. They breathe new life into tired furniture- My Stickley Chair…read morelooks amazing - look at all the buttons- perfection! Great Prices too & tons of upholstery options. And FAST!

Nelly did a beautiful job reupholstering two chairs with a very patterned fabric! Fair priced and I…read morehighly recommend!

I brought in three table tops off of occasional tables that I absolutely love and didn't want to…read morepart with that had been reconstructed by another woodworker and then ruined with a horrific and sloppy refinishing job. This was a unique and challenging project and I was really nervous about the outcome given the experience I had just had. I trusted this company to return my tables to a showroom condition and they completely came through! They were reasonably priced, decent for scheduling (you will wait quite a bit to get in which is a sign of any good contractor) and local. Each table came out amazing and will basically be in our home for a really long time thanks to AFR!

Jonathan helped me out in a pinch by sawing my planks that were too long for shelves. He did it…read morefree of charge!

Seth Gillen and Crossroads Upholstery are the BEST. Highest in quality, honesty and customer…read moreservice at a great value. The go-to place for all your upholstery needs in Asheville and WNC!

These guys are fantasting! Their work is beautifully crafted. Excellent value. The only place for…read moreupholstery.

Had my office chair reupholstered by Biltmore Upholstery. It is better than new. Attention to…read moredetail and overall craftsmanship are impeccable! Thank you!!!

From the owner: We do furniture upholstery, we specialize in antiques and custom work. We are a smoke-free shop…read moreand take pride in what we do.

A wonderful experience all around! We are so pleased!…read more They replaced worn-out 30 yr old dining room chair cushions for us. The finished product was beautiful and comfortable. Made the chairs look brand new. The staff were so friendly and accommodating! They made the entire process seamless, from fabric selection to cushion installation. They are truly trustworthy professionals and I will definitely use them again!

Quality work! They have refurbished 2 chairs for us that date back -75-100 years and they turned…read moreout beautifully. Will be pieces that can be handed down for many more generations!!