Located next to Chipotle on Roosevelt Ave, very convenient location…read more Came in due to a sudden eye infection yesterday, front desk was very professional and nice. There wasn't a lot of patients. Lots of seatings are available. You can register online via QR code or via paperworks. Sign up was quick and easy. I was seen fairly shortly after signing up, the only glitch was they entered my birth year incorrectly which happens....the assistant nurse was pretty thorough in asking me the appropriate medical questions and a doctor came in quickly afterwards. The doctor seemed to be a bit out of breath so perhaps they're a bit short staffed in terms of doctors. She saw me fairly quickly and made an error when she told the nurse how to enter my diagnosis into the system that it's my right eye but I had clearly said both eyes to which the nurse even corrected the doctor about it. It felt the doctor was overwhelmed by perhaps the amount of patients she has to attend to so I get that she wasn't super thorough. Anyways I was prescribed the appropriate medications and that's what urgent care is about so I'm less inclined to dock points of bedside manners. This is still a good urgent care center to go to when you cannot see your PCP immediately.

Went here and service was friendly, quick, nothing more that I can ask for. Took care of me…read more Insurance was no issue. Urgent care itself is always limited but I would totally come back for other issues if need be. Only issue is they were not sure what my insurance covered and they almost did services that were not covered. Good thing I asked my insurance first. You would think they would know or check before providing said service.

Appointment was timely Staff was professional and pleasant. Facility was clean. Very limited on…read moresite parking.

So disappointed with this location. nobody knows how to transfer to the right department I'm trying…read moreto make an appointment for a biopsy and no one's ever available. I have been trying for the past 3 days. no one calls me back they send me a text and emails with a phone number that's incorrect and then I'm on the phone for 40 minutes lm time with no appointment.. absolutely absurd,!

They refused preventive medical care so they can bill insurance for multiple visits. They will not…read moredo more than 1 vaccine per visit. I bring my mother and children to their dr and they all get the same shots in one visit that Dr Song demands be done over multiple visits. It is an insurance SCAM!

TOO BUSY and Lack of Personal care. Too many patients and always waiting and rushing. Not the…read morebest if you can find others with better caring and professionalism.

I had the most horrible experience here.I wish I could give 0 star…read more The receptionist doesn't understand anything. She was very rude. I booked an appointment for 4PM. I was running late so I called to inform her. She said the doctor will be there till 5 I can come by 4:30. I had all the paperwork filled out in ZOCDOC website . Once I got there the receptionist looked very annoyed and kept telling me you were supposed to be here by 4PM.I had to remind here again and again that she told me to come by 4:30. She started complaining about the paperwork. I told her its already filled and submitted. She said she cant see them for some odd reason. Very reluctantly she proceeded to give me the paperwork. While I was filling the paperwork ,she came over and told me Its too late and the doctor said she cant see me. I tried very hard to reason with her but she was very very Rude and unprofessional. Not once she said she is sorry for the mix up. As a matter of fact she started complaining how her day is crazy busy. I was very disappointed and will never advice anyone to go there ever.I went to the Rego park office.

I was switching between doctors in Rego Park until I was finally recommended Dr. ZIlberman by my…read morecoworker. She is awesome! Starting from reception, the office is so welcoming and the service is one of the best. The doctor is very down to earth and knowledgeable. She answered all my questions and I didn't once feel like I was rushed. I recommend her to everybody in Rego Park