Doctor is very knowledgeable, quick response. Staff always pleasant when I call to be seen or come…read morein person as a walk in

If I could give 0 stars i would. I have called about 3 times now. Once at 9am they tell me ill get…read morea call at 10 with my results. I call at 10:30 then they tell me the latest you guys will call is 12 PM now I have called at 12:30 PM and I'm being told that I may get a call by 6 PM. This is absolutely ridiculous. I just want to know if my test results are positive or negative. I am extremely unhappy.

Dr. Zhang treated my elderly mother with such professionalism and compassion today as did his…read morenurses. She had terrible symptoms from a UTI and they ran an IV to hydrate and administer an antibiotic. We never felt rushed. It was a very thorough visit and I felt like Dr. Zhang did an excellent job. Many thanks!

One of the worse urgent care on northern. Coughing my lungs out and sat in the examine room for 45…read moreminutes while they let other patients skip ahead of me talking about her eating healthy but gaining weight through their thin walls. There was only one patient ahead of me and I've have heard and counted at least 3 patients pass and gone Zero control zero care and zero privacy as I listen to their conversation "I eat very healthy, I used to be skinny and beautiful young lady now I am fat" lady this is urgent care!!!! Doctors with zero control. Will never return

It's a very hit or miss location. I came in after not feeling well for a couple of days and then…read moredeveloping pink eye. The MA was really nice and efficient . Once the doctor came in, she didn't really even check me out. She mostly spoke and then didn't look at my eye which was my biggest concern. She only spoke about it once i mentioned it as it sounded like she was ready to walk out. Even after mentioning it, there was no visual exam on my eye and she sent me a script for eyedrops

The doctor did not listen to any of my concerns did not even examine me properly I went in for an…read moreear pain and a sore throat never looked at my ear or my throat told me I should take Claritin after claiming I had an infection wasn't prescribed any medication after clearly expressing that it felt like razor blades on the inside of my ear would not recommend this place to anybody not even for a paper cut

From the client perspective, they have AMAZING WEEKDAY HOURS at this location! From 7AM to 11PM!!…read moreThe early to work crowd, the late coming home crowd, and everyone else in between can access this location!! I LOVE THAT!! There's a particularly Dope, Cool, Smooth, and knowledgeable Scribe, KEVIN ZHANG, who took my information and drew my blood! He's my kind of guy! He asked me very excellent and SPECIFIC relevant questions, which I appreciate. That to me is a good tell of a Knowledgeable individual. They know WHAT questions to ask and he explains WHY he's asking for clarity and context! I know because the same goes in my profession as well. I know what the good ones look like, sound like, and act like. There's a similarity in that across all sorts of Professions! The Blood Draw was the best I've ever had!! The SMOOOOOOTHEST!!! Literally no pain and NOT EVEN A PINCH that would typically be felt! I complimented KEVIN ZHANG on it!! He Explained and Demonstrated his technique and tips to me after I asked him out of curiosity! I HOPE KEVIN TEACHES AND COACHES THIS TO HIS FELLOW SCRIBES IF THE POWERS THAT BE WOULD CONSIDER THAT!!!! WHAT AND HOW HE DOES IT SHOULD BE THE BEST AND WIDELY KNOWN PRACTICE!!! I went in there for just a routine STI panel. No Symptoms on my end! I'm just responsible like that since I'M OUTSIDE!!! You feel me?!? Shout-out to the Fresh Meadows Location, my Main one, and shout to MR. KEVIN ZHANG!!! What a Smooth Man! Great and Steady Hands too. Surgeon in his former life?!? Maybe!!

I went in for a sinus infection and they kept asking me why I thought I had a sinus…read moreinfection...after giving my symptoms I left with a prescription for Flonase and Doxycycline (commonly used for pneumonia, acne, rosacea, chlamydia, syphilis, and lyme disease)...nothing that would treat a sinus infection.

I paid $220 outta pocket for a psychical (which is pretty cheap to me) but the lady who was…read moreexamining me wasn't very friendly. then what i went there for they didn't have the service so i had to go to a pharmacy which was extra money out of my pocket.

Although it is the middle of COVID, I brought a friend for for a strep test. Was not too busy. I…read moream grateful for all the healthcare workers but here is where I have issue: 1. Don't try and scam me for $150.00 for a COVID test. It is currently free and covered by insurance and if you're uninsured, it's free and covered by the government. Why are you trying to scam people? In case you're offering a rapid and justify it to be free, that's still not allowed by the health department. 2. You waiting room is greater than 5 people and you have people waiting for hours to be seen. This is not how urgent care works. Sorry but not sorry. We walked out and went to another urgent care, got registered and seen and went home. You need to be better

I just called office multiple times and make sure about hrs. Are they really open till midnight?…read more1st and 2nd calls, someone picked up the phone and hung up. 3rd time, a man said "hello" then hung up again. 4th time and 5th time, it went straight to the voice messages. I didn't leave any messages. I doubt it, if they check this call or not. I'm lot sure why they did that, because I called close to midnight?! But if so, they should assist me to say "yes, we're open absolutely till midnight :) " Since I didn't find any info, one star.

I had a very good urgent care experience here on a Saturday night. I was able to schedule an…read moreappointment online within the hour, I parked right in front (pretty lucky), and we got seen very fast. We were in and out in less than an hour. The space is clean, and the people working here were nice and efficient. The nurse was particularly great with my toddler. There wasn't any toilet paper left in the bathroom, and the tap credit card machine wasn't working. Little inconveniences. Their online interface pre- and post-appointment are top notch.

I didn't feel well and I wanted a quick a visit so I booked this urgent care the morning of…read more The office is very clean and has tea for patients to make while you wait. The doctor was very friendly and informative. However, the wait was kind of ridiculous. I waited an hour even with an appointment. I understand that they take walk ins but they should definitely honor appointments; that's the whole point of making an appointment. Not sure if I would come back due to the wait time.

The appointment scheduler online made it easy to get an appointment. When I arrived, they had me in…read morethe system and I didn't have to go through a whole process to check in. Walk-ins welcome but I felt better knowing I had a time slot. Labs and x-ray services on site. Very clean and spacious waiting area. I also like that they are open 7 days a week! That's so important when needing medical care and you can't get to your own doctor. The services were thorough and the attention I received was good. I did have to wait a bit even with my appointment but that's because the patient rooms were all full. It happens. Totally will use them again.

Excellent care friendly staff, clean facility Very…read morecontinent close to my home. If sick again would would definitely utilized this faciality

When I went in to get my elderly father a flu shot, they said they didn't have flu shots. They have…read morea big sign outside their place offering free flu shots! WTF.

Doctor is knowledgeable, patient, and truly listens. The staff are friendly and helpful. The clinic…read moreis clean and appointments are always on time. Couldn't ask for a better healthcare experience. Highly recommend! A Clinic That Truly Cares Doctors were phenomenal, made me feel completely at ease, answered all my questions without rushing, and ensured I was comfortable with every step. The administrative process was also hassle-free. This is how all healthcare should be. A truly five-star experience!

Short wait time, no appointment needed, very professional! Able to fill my prescription quickly…read more They also take straight Medicaid, which most places don't take