Very knowledgeable and helpful. Gives honest advice, ethical repair procedures and estimates…read more Definitely recommend them for tech repair and more.

From the owner: Need tech help at home? We come to you—no hauling devices to a shop, no call center runaround…read more Whether you’re a retiree with a home network, a photo hobbyist with terabytes of storage, or just someone tired of confusing tech, we’re here to make things simple and stress-free. At NerdsToGo Crystal Lake, we treat your time, home, and privacy with the respect you deserve. We speak in plain English, wear floor protectors, and take the time to fix it right—without making you feel rushed or talked down to. In-store repairs? Most are turned around in one business day. Need a tech to come to your home or office? We typically schedule onsite visits within two business days—sometimes sooner. We help people all over McHenry County—especially seniors, retirees, and home-based businesses—keep their technology running smoothly. Internet down? Printer misbehaving? Blue screen of death? We’ve seen it all—and we solve it fast. Our customers trust us with their most personal tech: family photos, online banking, home offices, and more. We’re proud to say many call us back again and again. We’re not a big-box store. We’re your local tech partner. Friendly. Fast. And fluent in both tech and human.

Our HP laptop wouldn't fold up flat. Rather than buy a new one, we headed to CSI and they said they…read morewould take a look at it. Turns out they were able to order some parts and were able to fix it so it would fold again. It's looks like a brand new laptop as the keyboard had to be replaced too. Great communication and I'm so glad they were able to fix it! Thank you!!

I've always had a good experience with the folks at CSI Tech Services. They are honest and good at…read morewhat they do. In the past, I've had a few computers repaired successfully by the friendly team at CSI. Most recently, they could not help me with my hard drive failure (too complicated of an issue), but were very helpful in giving me all the information I needed to potentially get it fixed by another service. If you're in need of computer repair, check these guys out!

Kevin is so nice, so knowledgeable, so fair and I can't say enough about him. If you want great…read morework at a fair price, done the right way and on time call KS

My 12 year old MacPro crashed which put me out of the graphics business. Apple looked at me like I…read morehad 3 heads for even using such a dinosaur and were of no help. Kevin took it in and within 24 hours, had diagnosed the problem, found and sent me a link for a replacement board for sale. I put the board in his hands a few days later and was up and running less than 24 hours later! I highly recommend KS Computers! Thank you Kevin.

The owner Robert was very helpful. He got our problem fixed within a half hour. We were blocked out…read moreof our email. He did a great job. very friendly helpful. I can't say enough about the guy very experienced 35 years or 40 years experience.

If you want someone you will get right to the point and has a good amount of knowledge. This is…read moreyour guy! Quick and affordable! Any issue I'm going here!

Blake and staff are knowledgeable, efficient and fair. Would highly recommend!read more

Echelon is awesome for parts you normally can't find. Whether refurbishing your pc or a full on…read morevirus scan they have your back

The other week, on a Monday, I spilled some coffee on my Dell laptop. When I called initially,…read moreEric said they were really busy and couldn't get to it that day. They called me back the following day and had me drop off the computer around 1:00 p.m.. Luckily, they were able to clean it and get it working the following morning. I was really surprised they could get it back to me so quickly. They even took pictures of the coffee on the motherboard, under the keyboard...it was really gross! I felt bad for having them clean up my mess, but it was certainly easier, faster and more economical to fix what I already had.

My wife's Toshiba laptop died this winter while we stayed out in Arizona...ok no big deal except…read morethat all her old photos from her original two Droid smartphones was on there and not backed up. Thousands of photos of her mother (RIP) her family, the grandkids. Best Buy Geek Squad looked at it and said nope, nadda , zip..it's dead. Hard drive crashed and is trash.. Can't recover anything. My wife was inconsolable. I didn't 100% trust the opinion of the Best Buy technicians so with hopes of a save I brought the laptop home with me to Illinois. I went to some guys I trust. WavTek Computer service in Crystal Lake. They have very sophisticated equipment to diagnose and retrieve data. Long story short, they recovered everything. They saved everything to a external drive. She has her photos again. To say my wife was ecstatic is an understatement. Emotional tears of joy. Understand they are not a retail store, they are service and network professionals. WavTek saved the day and I highly recommend them.

I took in a laptop I was thinking about buying from someone so Sean could check it out for me. He…read morestayed open late for me to be able to make it into the shop and really helped me make the decusion on whether it was a great deal. Unfortunately my house was broken into recently, but Sean was my go-to guy when it came to looking for my stolen items online. He even recommended replacement electronics for those that were taken. Very professional and friendly. Will do anything for anyone, no matter if it's to benefit to his company or not.

From the owner: Pro Service Without The Pro Price…read more Northwest PC repair is Mchenry Counties local one stop shop for Computer repair. We offer a wide range of services to help you or your company when faced with a computer related issue. With over 12 years in the industry we have the knowledge and know how to handle any issues. - Virus Removal - Malware Removal - PC Tune-Up - Desktop & Laptop Repair - Hardware & Software Repair -Laptop screen replacement - Xbox 360, WII and PS3 Modded Controllers and console repair - PC and Mac repair -Cellphone and tablet repair Onsite & Drop Off Service Available