A great bank, Romance is phenomenal, she'll always go the extra mile to help. Ms Dunn is another…read moreoutstanding employee. They know your name and they give personalized service

So far not good. I have an auto loan thru the bank set up thru the used car lot. i have a monthly…read morecoupon I send with a check. I have zero access to my account. balance? when its finished? I have made repeated attempts at starting online access to existing loan as well as opening a deposit account as a way to connect them. no success. I called and the person, seemed like it was going to be ok now. still nothing. I am ready to pay off the car in full but I can't lol. I've never seen a bank that doesn't want my money before.

I've been with NET Credit Union since I was 19 yrs old . They are the best, hands down.read more

I love the staff at the Scranton Branch , they are very welcoming and helpful . I always feel like…read moreI'm more than just a number here . Last week I stopped at the Olyphant branch and I couldn't believe the difference , it's a totally free time culture , the staff was very rude and unfriendly. I guess I will make sure I do my business with the Scranton office

The worthiness or entitlement to Melanie Barthold, Asst. Branch Manager (Davis Street) receiving a…read morepositive review is based upon her professionalism. By observation during the complete process of receiving a Home Equity Loan, I can truly attest to the fact that her skilled training, knowledge, and caring mannerism is truly the best, and that pleases me most.

I have been a member here for almost 30 years saving money for kids college and Hospital bills. I…read morerecently noticed unauthorized ACH transactions out of my savings account totaling almost $14,000. Despite noticing activity with several IP addresses from an internet provider outside my home and not having my authorization, this bank has denied reimbursement. No email alerts, txt msg or phone call alerts recognizing the obvious deposits and withdrawals were sent to me. I would absolutely look elsewhere !!

These people realize that the customer counts and that the money that's in their Bank belongs to…read morethe customer they don't cut up the customer as in the previous Bank NBT. Dime Bank is the bank if you want respect you go to them

Thank you for supporting makingmusicmatterforkids.org it has been greatly appreciated we look…read moreforward to doing business with you. Best Regards. President of Making Music Matter For Kids Inc. Lance Miley

Walking into this place, seemed like it was going to be a disaster. South Side of Scranton, one…read moreangry woman very impatiently waiting for the notary, dude with his pants not securely fastened around his waist approaching the counter, father in line speaking to his kid on speakerphone without a care in the world... not a place I would like to spend any more time than necessary. However, when it came down to it, the notary was helpful, even joking around with us. When it came time to pay he didn't even charge us, perhaps because it was our first time doing this type of thing and for a bizarre purpose at that.

I love this bank. You receive personal service and they are very good at solving problems. I once…read morehad a security issue and they were very responsive and put my mind at ease. I wish they would print my balance on my deposit slip, but that is a small issue. I recommend this bank.

This bank is the absolute worst bank to go to! The customer service is not only atrocious, but the…read moreemployees there are ignorant & extremely rude. If you have any brain in your skull. you would be wise enough not to ever open up an account at this establishment. After wasting my time by going there & closing my account, they have enough nerve to call me & ask me if I still would like to bank with them. The answer is NO! WORST BANK EVER! BEWARE!