Their service is so friendly. If there's no free teller when you go in, at least one of the busy…read moretellers tells you that they'll be with you in a moment. This bank is so business-like -- serious and calm at the same time. Whenever I go in there, I never feel rushed, which is a great atmosphere in this busy world. There are plenty of parking spaces, including lots of room to back up when you are ready to exit. The long-needle pine trees are so peaceful looking, they give me such a good feeling whenever I'm there!

slow drive thru. I was with bank for 15 years, they asked for ID for me to make a deposit????…read more told they will charge $1.00 if you ask what balance is on an account??? I bank somewhere else now

Easy access lots of parking drive-thru available prompt service and great friendly staffread more

I went there to cash a check from my mother today. I have cashed lots of checks from her in the…read morepast and some larger amounts than the one today. Any way I pulled up to the window sent in the check and my license they lady cashed the check and sent me the money. I was about to pull away as she was waiving bye and told me have a good day and then said wait I need your ID again pull around back bc there's other people in line. I pull around back and she comes out and says "I need yours ID and your occupation" I'm thinking this is super weird you need my occupation but I have it to her and my ID again. She goes inside the back door and come back out with a sticky pad and a pen and says "I need your social" at this point I'm super confused and annoyed bc I have to get back to work and the check was already cashed and I had money in hand. I refused to give her my SSN in the back of the bank on a sticky note pad. I said call my mom if you need to to make sure the check was real. I get my mom on the phone and she confirms that the check was ok for me to cash. The lady said if I didn't give her my social she was going to take the money back that she already gave me from the cashed check. She proceeded to tell me she was going to call the police. I said and what tell them you cashed the check handed me the money and I won't give you my social on a sticky note in the back of the bank? I asked for a manager and she said she was one. I asked for the policy in writing that I have to give you my social after you cash and hand me the money. She then told me I was a very disrespectful young lady and walked in the back of the bank. I was about to drive away and realized she still had my ID. So I walk around the front of the bank and said you still have my ID she hands it to me and says get out of my bank and you are not allowed to do business here. Absolutely most bazaar and Shane experience I ever had at a bank. Thank god my bank accounts are not with this bank!

Very helpful full service bank. Easy to use app. Pleasant and helpful staff. Branches and atms are…read moreconveniently located.

The staff at your Clark's summit location are very nice and was very helpful to my situation…read more Solved my situation in minutes. The Taylor branch Manager (Kim) was absolutely the most ignorant human I have ever met.