Cindy Asako Kleinkopf is an experienced insurance agent who has enjoyed years of success helping…read moreindividuals secure financial protection against unplanned emergencies. My first criteria for engaging any insurance agent is trust. I trust in Cindy's honesty and believe she has my best interests at heart. I have enjoyed great communications from her staff. I have not yet asked a question or raised a concern that Cindy or her staff could not promptly answer and address. Jordi, a member of Cindy's staff, recently created new policy coverage for me on a vehicle . As must be obvious, I recommend Cindy to anyone searching for a knowledgeable and competent insurance professional.

Cindy and her team go above and beyond to support customers. They are highly responsive anytime I…read morehave questions, and when I had to file a claim, I was guided on how to best to do so. We recently went into the office to review our policies with Cindy, and she is truly a wealth of knowledge, and an all-around delight of a human. Highly recommend!

I was so surprised to see the negative reviews that I had to stop and complete my own. We have…read morebeen using both the accounting side and the investment side for about 20 years now. For a number of reasons, our taxes as a married couple filing jointly are complicated, and the charges have never been more than absolutely fair. The advice Mike has given us over the years has been invaluable. We trust him down to our cores. He has become a true friend. He has supported us in times of family tragedy and celebrated with us in the happy times, both personal and financial. He is funny, caring, compassionate, and an excellent accountant! The office staff has always been responsive and courteous, down to an individual. On the investing side, we couldn't be happier. Suffice it to say that even in the 2008 and recent downturns, we have had complete confidence, which I'll add has proven to be well-founded. Scott and Brandon take excellent care of us. They are patient, but realistic about our investing needs as we get nearer to retirement age. They care about us, even though we're not high rollers, and give us time and attention as if we were. I'm sorry to read that Bob and Peter had bad experiences. All I can say is that their stories are completely foreign to anything we have ever encountered at Hayashi and Wayland.

Tyler Willis, my CPA at HW, is attentive, quick, detail oriented, and extremely competent. I have…read moreworked with him for years and find his services to be excellent. Highly recommend!

I can't say how impressed I am with Lisa Osio and her staff. Everyone has been very helpful and…read moreaccommodating, and helped me through a difficult real estate transition. Everyone knows that insurance is difficult right now in California, but Lisa gave me a number of options and kept working until we found the right option.

Burglars smashed my car's rear window in an airport parking lot while I was traveling overseas…read more When I was notified of the break-in I emailed Lisa and she was incredibly helpful. She even did her best to have the window replaced before I returned from my travels, but unfortunately that turned out to be impossible since I hadn't left a key with anyone. Instead, Lisa made arrangements for me to have my window replaced immediately upon my return and to have a rental car available for me. I was thoroughly impressed. Thanks Lisa!

There is no place that you can go to get better customer service, and I will call it old school,…read morebut the follow up, the whatever you need for us to do, place to go! You cannot get the dedication from the staff, anywhere else. I have no idea why there is anything lower than the full stars for this office and this establishment that has been there since 1971.! Why are they still there? Because they are excellent.

The service record exemplary But the customer service front…read moredesk was very snooty. I both worked for Bellici family in Monterey and recently started my car insurance here. They aren't usually like this. Sorry

We have been going to Barbara for at least ten years. We have been going to her every year like…read moreclockwork to do taxes for my business, my husband's business, and our personal. This year we called her office early in the year to file our taxes as usual. They told us to wait. They said they weren't due until October because of the time extension due to the storm disaster relief. So we waited per their instructions, even though we were ready for her to do them. We dropped them off before the 15th of September at her office thinking they have a month to prepare. They called back after they had been dropped off and told us Barbara cannot do our taxes because we aren't on her "list." I asked, What this "list" I have never heard of? She kept repeating that we are not on the "list" so they are not going to do our taxes. And, by the way, "your corporate taxes are due tomorrow, but Barbara isn't going to do them because you aren't on the 'list.'" We waited this late to file because they told us to. We never file late. Now she will not do our personal, nor corporate taxes because we are not on some "list." Very unprofessional. We have followed up with phone calls and messages, Crickets!

I have been with this CPA firm since 1992. They don't just prepare my taxes and payroll, they have…read morehelped me build my business. Following their advice has made me extremely successful. Ben F Tarsitano, DDS, MD

I would give the book keeper 5 stars for a great job and really fast.....but then the accountant…read moregot involved to approve the taxes. The accountant let things sit for many weeks and approached the needed approval with the speed of a sloth. The accountant turned a great experience into an unexpectedly disappointing experience. Because of the accountant, I would never recommend this company or use them again. I wish I'd looked up the yelp reviews before I used them. As a follow up: The taxes have now sat for review an additional 2 weeks: ridiculous. It was a mistake to use Scholl & Company.

Bret and his team took all of the stress out of the chaos that is taxes and accounting for this biz…read moreowner. He's an endless supply of knowledge, and is just a great guy to talk to. Not only did my initial meeting inspire me to take business finances more seriously, but he gave me a clear picture of why I need to that made sense to me. It was the first time I've ever genuinely enjoyed myself in any financially-related meeting. His team is top-notch and the office strikes a great balance of being welcoming and extremely professional. I'm ending my first year using their help and with this tax season's meeting I knew exactly how much I'd saved by planning and had my year end info ready to roll for the bonding company earlier than ever. Everyone was great. As for fees, they are not cheap but I got way more than what I'd pay for, not to mention the stress reduction.

Amazing service. It was easy and they made it so easy. They answered all our questions and assisted…read moreus with any tax questions

Mahena has been doing my taxes for over 10 years! She is very thorough, asks detailed questions and…read moremakes sure you are getting back what you've earned! There is also no question she can't answer and she is very kind, her staff is friendly and everything feels simple! Highly recommend her!

Kathy Ju was awesome!! I moved recently so I had two different state taxes to file and she helped…read moreme get the most money in my return as possible! Even when it was difficult to figure out how to make the two state tax returns work, she read more about it and was able to figure it out quickly and effectively. Most would've said oh well and moved on, but she got me an extra couple hundred dollars by sticking with it! The price was worth the peace of mind, especially since I received about 5x the price in my return.

Price was 3-4x what they said it would be. They showed a little chart for transparency at beginning…read moreof appointment, we did not discuss cost again til I was being charged much much more and they said there was nothing they can do about it. This was back in 2020, but they just called for another appointment haha