In my interaction with Georgiann I was left completely unsatisfied. Throughout the entire…read moreinteraction, she was rude, brash, did provide accurate information, and was completely unprofessional. I would not recommend Georgiann or Custom Travel Services to anyone.

I never used a travel agent when booking my vacations, but I'm sure glad I started! I was referred…read moreto Georgiann at Custom Travel by a friend of the family, and I can't believe I booked flights and hotel/resort stays without her help! All I have to do is tell Georgiann what I want and she goes out of her way to make sure it's done. I have referred my brother and his girlfriend to Georgiann, and they had very specific requests and Georgiann was able to meet and exceed their expectations. When they came back they told me how perfect everything on their trip was. I would never think to book a vacation without going through Custom Travel Service!! I would not be referring friends and family to Georgiann unless I trusted her and her ability to book the perfect vacation. Thank you Georgiann!!!

Montego Bay, Jamaica July 2023 This was my first time…read moretraveling outside of the country and I am so grateful that my friend gave me the information to contact Gabrielle at Tourisms and Tales. She set everything up for us, was patient with our million and one questions, multiple changes, including changes requested at the last minute. She also went over and beyond to help us with a passport issue, although that was not a part of her job. I could tell she wanted us to enjoy our trip, probably even more than we did...lol. Excellent communication, professional, individual attention, and attention to detail, is friendly, and kind. I cannot mention that she was so patient enough. That is a gift because most would not be so patient. If you want to be treated as a VIP, you cannot go wrong with selecting Tourism and Tales for all of your travel needs.

Awesome travel agent! I was conflicted on whether I should go on a cruise this year, or just travel…read moresomewhere and stay a few days. After talking with Gabrielle, she gave all the detail I needed and answered all my questions with no problem. It was a reasonable price too, with the flight included! I'm so excited for my trip to Cancún in October!!! (Hopefully lol)

Roe put together an amazing itinerary for us and saved us a ton of money by doing it, this was a…read moredream vacation for our honeymoon--we went to Greece. Thank you! We highly recommend them!

We were a group of nine, and we had an absolutely wonderful time on the Morocco vacation tour…read more Rachid and Mustapha, our guides, were both incredibly friendly and professional, which truly made our trip extra special. Some of our favorite moments were the camel rides and the breathtaking sunsets and sunrises. They thoughtfully selected the best hotel and Mirage, offering a cozy and stunning setting. We learned so much about their beautiful country along the way. I truly appreciate having such kind and knowledgeable guides like Rachid and Mustapha -- they deserve a full 5-star rating! Plus, their cars are really comfortable, which makes those long rides much more enjoyable. Jennifer

Our family of four just got back from the most amazing trip to Morocco, and we can't stop talking…read moreabout it! We traveled with Morocco Vacation Tours, and our guide Rachid (who's also the co-owner) made the whole experience absolutely unforgettable. Rachid went above and beyond to make sure we were comfortable, safe, and having fun every step of the way. He felt more like a friend than a guide by the end of the trip. His knowledge, kindness, and sense of humor made every moment special. Some of our favorite memories were exploring the blue city of Chefchaouen, riding camels and sleeping under the stars in the Sahara Desert, and getting lost (in the best way!) in the colorful chaos of Marrakech. Every place felt unique and magical, and Rachid's stories brought everything to life. If you're thinking about visiting Morocco, book with Morocco Vacation Tours--and ask for Rachid! It was the trip of a lifetime, and we're already dreaming about going back!

Palace Travel arranged our private ground transportation for our Party of 5 during our trip to…read moreAccra 3-10 July 2025. We had an Awesome experience thanks to our Guide - Kwaku Boateng and our Driver- Francis Amevor. Francis must be the best driver in all of Ghana. He drove professionally and safely and took us everywhere in Accra, Elmina, Cape Coast and beyond. Kwaku is the most awesome and outstanding Guide ( this is an understatement) that anyone could be fortunate to meet. Kwaku was very knowledgeable everything Ghana. He knew everybody. He was an expert on the past and present history of Ghana. He protected us and negotiated for us with the Vendors. He arranged for us to get great seats and reservations every place we went. I can not thank Francis and Kwaku enough for allowing us to have a great and awesome experience. The Palace Travel management and staff ( Mr Murray and Ms.Sherri) were awesome too! They communicated with me and arranged our private travel needs in Ghana. I highly recommend Palace Travel for all of your travel needs in Ghana and to personally request Francis Kwaku. Respectfully Submitted, Robert L Bell, Sr.

I would like to thank Sherri at Palace tours for a job well done.My trip went as well as I expected…read moreplus more.What I like about my travel agent sherri was that she waas very patient with me.She was always available when I needed assitance ,there willing and able to help.I plan to use her again with my trips to Africa in 2025.Happy holidays Sherri ,job well done !

Heather was outstanding! She was always willing to talk at anytime with my plans. She was willing…read moreto share some great ideas that helped us with what to expect, since it has been 30 years since I have been in the Magic Kingdom. I couldn't have done any of this without her suggestions and she was so kind and patient with me as well.

Louis did a great job planning the most magical trip. He scores us a very convenient hotel room…read moreclose to the skyliner.

Maggie planned a fantastic trip for our family of four to WDW for Spring Break. From helping us…read morepick the perfect resort, to booking our car service from MCO, to making our dining reservations -- she was fantastic! She knows her stuff and made the trip super easy!

I could not have the best first Disneyworld trip without the best travel agent, Maggie. She…read morecontinued to help with tips, advice, any questions and concerns I had. She was always available and even when I changed my plans a few times, she was always understanding and patient. If you are needing a travel agent to help with any travel plans, you got the right person. She is right here. Thanks, Maggie for helping make our trip so magical. My family is still talking about how great it was and how we want to go back.

Yangtze Trading & Travel is one of those basement stores on Arch Street in Chinatown that offers a…read morevariety of services to the local community. It is involved in selling airline tickets, packaged tours, assisting with securing a visa for China travel, as well as watch repair and traditional Chinese apothecary. We stopped in with friends from Asia who wanted to buy travel and touring in Miami, Florida (Can't blame them!). The elderly gentleman who greeted us moved with deliberate care, but was friendly and attempted to assist. From observation, this shop is not licensed as a travel agency, but acts to consolidate travelers for an offsite provider of direct services. All he had were brochures; not even a computer for bookings. The opposite wall had medicinal herbs for sale. There was another corner for watch repair. We didn't do business here, as it was obvious the owner had an indirect relationship with travel, and knew little about the business. Still, we accepted what information he had, thanked him, and continued on our way. In fact, there are several such "travel service" offices around the neighborhood, and most of them seem to be only looking for a commission for passing the customer down the line to the actual agency. No need to deal with any of them if you are internet savvy. All is available to those who know how to seek. An interesting cultural experience to watch, but not one to buy into.