EXCELLENT TRIP TO GERMANY, SWITZERLAND & AUSTRIA…read more========================== My husband and I booked the eleven day itinerary, but added one day to the beginning and two days to the end. Their website describes the day by day activities and hotels, so you can see the list there. I liked about half of the hotels, but some I would not stay in again like the Hilton in Central Munich, Germany. The breakfast was awful in my opinion and the one dinner wasn't that much better. Our room was alright, but the refrigerator didn't work. They brought an extra one that took up space on the floor. Since Gate 1 books your hotels you don't have control over their hotel choices. Our room at the Hyatt in Mainz smelled like mold, but the hotel kindly switched that room for us. I think my favorite hotel was the AC Marriott in Innsbruck. The food, rooms and location were great. Nadine Sandranowsky was our tour director for our small group of 24. She was great and always did a great job from start to beginning. I would recommend Gate 1 Travel as you do get more bang for your buck.

Update 2026 June 2: Gate 1 staff GSC reached out to me…read moretoday, who, apparently, had replied to me last year but I didn't receive. Thanks for reaching out.

Randi is absolutely wonderful! Detailed & cares about your experience. She will take a personal…read moreinterest in your trip. Always available & knows what she's talking about. Highly recommend. I will always use RanJan Travel.

Randi is phenomenal ! She makes travel such a pleasure. she is very responsive and detailed. I…read morehighly recommend Ranjsn travel !!!

Heather was outstanding! She was always willing to talk at anytime with my plans. She was willing…read moreto share some great ideas that helped us with what to expect, since it has been 30 years since I have been in the Magic Kingdom. I couldn't have done any of this without her suggestions and she was so kind and patient with me as well.

Louis did a great job planning the most magical trip. He scores us a very convenient hotel room…read moreclose to the skyliner.

It's been almost 30 years since I started getting travel help from Reji Philip. This was way before…read morehe started Global Travel Experts. My experience has always been above expectations. Whether it be a personal business trip, or a family vacation package, I'll call him to get me the best deal possible. So, for my travel needs, I'll not look to anyone else but Global Travel Experts and it's MD Reji Philip.

Global Travel Expert was amazing! They were patient, answered all my questions, and helped me…read morecustomize my trip perfectly. Their rates were great, and their commitment to customer satisfaction was outstanding. I'll definitely book with them again!

Nicole is the best! She has planned three Disney Vacations for our family without a hitch. She…read moreplanned everything from our dining reservations, to our fast passes for rides at Disney. If you are looking to plan a vacation and don't want to deal with the planning it self Nicole is the person to talk to and help you plan your next vacation. Dave N

From the owner: I take all the work out of planning your trip. I can plan all the details and do all the research…read morefor you. Your job is to relax and enjoy your vacation and best of all my services are 100% free to you!

If I could leave 0 stars I would…read more I had a very disappointing experience with AAA following a recent oil change. I recently had an oil change at a Nissan Dealership and I was informed that a previous service provider(AAA) had overtightened and stripped the drain plug, leaving me responsible for a $400 repair just to get my car back. I contacted AAA immediately to report the issue, but was unable to reach a manager despite multiple attempts over several days. I was told to call back, then told the manager was unavailable, then promised a follow-up call that never came. I was told by a worker there, believe his name was James that I should be entitled to a reimbursement if they're at fault. After finally speaking with a manager nearly a week later, I submitted documentation from the dealership confirming the damage. The next day I received an email stating my claim was denied because AAA did not have the opportunity to inspect the damage themselves. This was extremely frustrating, as I made repeated efforts to contact them but was unable to get a timely response. Overall, this experience showed a lack of accountability and poor customer service. I felt completely disregarded as a customer and will not be returning. I would not recommend this location to others.

Clean, bright; folks were friendly! I went for fingerprinting - desk was easy to find. Nice guy…read moredid the fingerprinting . The staff at thefront check-in desk, as I was leaving, even helped me with advice on a car phone mount! I would not hesitate to use this AAA! (FYI, I am a member, but they seemed to be helping anyone who needed it.)

I am just writing to offer your company feedback on our recent trip to Italy. Unfortunately, we…read morewere forced to return back to our home in Florida due to the impending hurricane. We needed to prep our home, care for our pets and a senior member of our household. I informed your office by email on September 7th hoping for some level of consideration. I was not asking for a refund as I understand you cannot control natural disasters. However, I am disappointed to learn that as of September 13th I have not received a single response from your company. We are long time repeat customers that have spent thousands of dollars with Virgin/Gate 1. Other companies I have long standing relationships with such as Delta Airlines and American Express have both reached out with concern and assistance. We picked your company because we thought it was a company that offered a bit more personal service. I would not expect some standard corporate answer referencing a lack of trip insurance. However, I have not even received that response. Is this what I can expect from your company if I book another trip? There was no problem collecting the $11K we paid well in advance. Very disappointing. The trip was booked through Virgin Vacations but all of our documents and badges list Gate 1. The Virgin website also list the Gate 1 location in PA. So far nobody from either company has responded. I tried to offer this feedback on your website but the links are broken.