My bank was purchased by Huntington and it's been a cluster. I would NOT recommend using Huntington…read morefor banking. Everytime I have to go INTO the branch the wait time is ridiculous, and the drive thru is even worse. I wa supposed to be able to continue to use my old checks for 6 months and then have a seamless transition to my "new account" numbers. Well if you call two returned checks seamless then you'd be correct. The returned check resulted in a late fee for my rent and my favorite part was making the "wall of shame" at a local asian restaurant where they proudly display "bounced" checks. Yep, my "bounced check" is up for all to see in the community where I work and live. If ypu enjoy long lines, unhelpful tellers, and account mix ups by all means, bank with Huntington. Oh and don't get me started about my late car payment. What business won't accept a payment without ID. I'm offering to PAY not request money. Botton line, thos bank is awful and the Sylvania branch near downtown is the worst of the bunch.

Best bank in town! What's not to love? They have mistake free checking, online banking, and…read morefriendly faces when you pull up to the drive-through. I love this Bank!

Alexis rd at Gay st. Very friendly and helpful. Wait time is always quick. They always have time to…read moreanswer your questions.

This Citizens Bank is okay. The people smile and assist you. I prefer the one on Lagrange. The…read morepeople there make an effort to get to know you. Both facilities are nice.

Exceptional staff is very helpful and welcoming. Knowledgeable and helpful, you don't feel like…read morethey are just trying to get you through the teller line and out the door. Convenient downtown location with adequate parking. You really do feel like you are an owner and not simply a customer

I lost all of my banking records after they switched computer systems. It made tax season very…read moredifficult. I couldn't get records of my utility bills for 2016. Otherwise, this is a pretty good place to bank. Interest rates and bank fees are reasonable. They won't kill you with overdraft fees like some other banks. I have two checking accounts and a Visa card.

The worst website and customer service. Every time you go from one page to another, like from your…read moreprofile to your checking account it makes you sign in again and every time you sign in it needs to send you a code to enter. I called customer service to update my address as there wasn't a box to enter it when I tried online. The Indian CS rep stated that I needed to take 2 photo IDs to my local branch bank to change my address. Finally, after going around and around with him about this, he finally relented and made the change for me. I'm looking for another bank.

I literally came in here needing so much help and I just have to say thank you to the guy behind…read morethe plexiglass right before closing time on May 13, 2021. I forgot your name, but you printed out checks for me and gave me a money order and I was panicking about closing on my house the next day. I just want you to know I appreciated you and your patience with me. this will be the only dress I go to now. good parking and has two ATM machines outside.

Quick and convenient. One of the few that cashed cashier's checks and insurance checks.read more

you security sucks as well as your investigative skills which are non existent, thanks for screwing…read morea 58 year old man out of $300 out of my monthly disability from your lack of making sure it was me that did the purchase so it's on your heads

Always going above and beyond!! suoer helpful and a pleasure to bank with. Highly recommend…read moreWoodforest Bank and especially this branch.