Good ATM - you can pick what type of bills you can get. Nice touch.read more

Christy, the assistant manager is AMAZING. When I had an issue with my account she was not only in…read moretouch with me on a regular basis, but she made me feel like top priority. I cannot say enough, I am so grateful to have such a great bank and if you have ANY issues, Christy is your gal!

Best Chase branch in north-west Columbus metro area. Knowledgeable and courteous staff. Well-ran…read moreand very clean. A pleasure to bank in this location.

Pretty decent branch. It's newer inside and easy to access. The staff is always friendly and I've…read morenever encountered a line. I used to bank at the branch on Powell road but they consolidated branches awhile back and move our accounts to this one. The one on Powell Rd was slightly better as the manager and staff would remember your name if you came in more than twice in a month. Huntington has a great online banking system including mobile check deposits from your phone. I can access more than one account such as my daughters from my debit card at any ATM. They have great rates on home equity loans. Feels much more homey and local than Chase or PNC.

Poor customer service... constantly had to call due to payments to our daycare we being paid and…read morelater being denied ever week causing use to have weekly late fees and after consisted phone calls they still didn't understand on how to allow the payments. Later decided to move on from the bank and they closed the account with remaining balance in the account and instead of paying us out they sent the remaining balance to the state.

I love Kemba!…read more Prior to switching to Kemba, I belonged to the same bank for 40 years. My former bank was being sold off to a virtual bank. After building a long term relationship with my former bank, I was disappointed that I needed to find explore other options. I wanted something local with branch offices, competitive rates and full range of financial services. Kemba fulfills those needs and then some. I spent a lot time researching several financial services options ... big commercial banks, regional banks and credit unions, including the online banking service that took over my former bank. Kemba, as a credit union, offers much better interest rates than many competitors. They offered a wide range of financial services, including an option to transfer my Health Savings Account from another third party. Their customer service has been stellar, informative and very responsive. Since I had not looked for a new financial institution in years, I had a ton of questions. The bank officer I worked with was very patient with all my questions. When I asked things that stumped her, she researched available product options. The move from my old bank to Kemba has gone smoothly. I definitely and proud to be a member of the Kemba family.

Easy access off the main drag. Plenty of drive-through lanes. Friendly fast service. A pretty…read morestandard, small location. Huntington seems to have upped their service game the last 5-10 years. We've dealt with them for lots of things, big and small, and always been happy.

Would never go here for anything, even though it's the closest Huntington location to our home…read more Went here twice with my husband for a mortgage banker to learn about our refinancing options. Both times the mortgage banker was not there, so we left our information with the teller and we never got a call back in regards to our inquiry. Obviously, no one is interested in helping. My husband is even a Huntington employee, so the teller said the mortgage banker may reach out via internal messaging after he returned from vacation and he never did that either. Literally, have never had this kind of experience at any bank before.

Terrible customer service, wait time is 2-3 days, predatory company with tons of hidden fees. Stay…read morefar away.

This specific location is a real joke. They do what they want and do NOT follow procedures or…read moreprotocol. They allowed thousands of dollars to be stolen from my nephew and then denied any fault- her attorney told her they were 100 percent in the wrong. They are very shady. I closed both my personal and business account with them (that had a good chunk of $ in them) when this incident happened. My sister is currently in a lawsuit with this particular branch right now. Chase does not care about people/customers/family/ethics only business and money. She was told they are the WORST to deal with.TAKE YOUR MONEY SOMEWHERE ELSE. CHASE IS HORRIBLE-DO NOT TRUST THEM!!

We went into this bank on a Saturday around 11am thinking they were open like every other bank on a…read moreSaturday and a man came out and very rudely said the bank was closed and if we could kindly leave. When we told him we saw the welcome sign and the door was unlocked, he said, well, it says on the door that we are closed. So very rude and blaming us for him leaving the door unlocked. I will not be returning to this particular key bank.

Outstanding service, and hospitality at this Chase location!…read more Sincerest thanks to branch manager, Cathy, and private client banker, Stephen for taking outstanding care of us. They were extremely attentive to our needs and even took time to call us to follow-up and ensure all our needs were met + our questions were answered. We greatly appreciate your professionalism and help. We highly recommend swinging by this Chase branch for any banking needs!

Used this location for 14+ years and had a good relationship with the staff. I appreciated the…read moredrive through banking with the pandemic currently happening. It has now closed and moved locations to Sawmill. I stopped at that location today for the first time. While it is pretty inside, I would prefer to not have to go in right now. I didn't see any of the staff I am used to and being an introvert there was way too much interaction for my preferences. I will be finding a location that still has a drive through.

I get all my financial transactions done at this location. It's a breeze every time! Ive never had…read moreany problems here

I had a horrible experience with the Sawmill Parkway South location .I received a phone call from…read morethe financial solutions manager indicating that I needed to call her back and provide her with more information for the account she had opened. I have never banked with First Commonwealth Bank so this was very alarming. Turns out she had opened an account without my knowledge or permission. When I went in asked how she was able to do this with out any of the required ID or my consent she said could because a long term client of the bank requested her to do so. When I asked to close the account she indicated that she could only do this for the individual who requested the account to be opened and not for me the named owner of the account. If you feel like becoming of victim of fraud by all means this is your bank but if you don't want your identity compromised I suggest banking elsewhere.