10/2021- This review is for the Comerica bank @ 2730 E West Maple Rd, Commerce Charter Twp, MI…read more48390. Wanted to open a business acct and was greeted by Daphne. She informed me of the acct details, fees and such. My experience was fast, effortless and completed within 20 min or so. Great job Daphne & Comerica Bank team!

This bank branch is soon to be taking over the business of another nearby branch as well…read more I wish the hours were better, but that's Comerica for you. The tellers have always been nice and quick.

I have good service inside here it is quick and I'm helped with the issue I have. Tonight I went to…read moredeposit some cash into the ATM and it was covered in spiders. I was pretty grossed out. All it takes is just a little spray you'd think it would have been an obvious issue with it infested. Oh well, I guess I just won't use it in the future.

I have banked here for over 15 years. Way back when it was T & C Credit Union. They are efficient…read morein every way. They know you when you come in and are very friendly. Great loan programs for every purpose...easy application process and quick approval. Give up the big bank and use Genisys.

Outstanding visit on a rare stop to a branch bank since almost everything is available in the…read moreapp/online. Scheduled an appointment with the Senior Banker (Jalen) who was most helpful, professional, kind, and service oriented. It hasn't always been this way at this branch, and this was a most pleasant and welcomed experience. A+ service today!

They have been wonderful. Small business person was really helpful. Ursula is very knowledgeable…read moreand patient.

Please avoid Chase Bank and this branch in particular. The manager Angela Mascarin is simply…read moreunprofessional and lacking in customer service skills. It has taken me 3 visits on subsequent Saturdays to get an account close for my father's estate. I provided COD and proper documents on my last trip. They are just now having them reviewed and approved, after taking copies again. After making the appointment and third trip for today, they just told me there is a "death certificate hold" that can't be removed on a Saturday. Why have me come into the office if they cannot cut the check? Now I have to go back again. I suspect Ms. Mascarin did not submit my papers provided two weeks ago, hence the-request for copies again. I recommend you seek a real customer service financial institution to bank with, a credit union or Bank of Ann Arbor. Never use Chase for wealth management unless you like to be inconvenienced and pay extra fees.

Chase is a dishonest company. I closed a credit account with them on 10/23/2017 and made a final…read morepayment in November 2017. They reported my account as late for 6 months after this. When I tried to fix this they refused. My credit has been severely impacted by this and I am very angry that they were unwilling to rectify their mistake.

I'm used to first class service at a branch near my work.. This is not the branch.. I popped in to…read moremake a deposit one day..my first time being here.. I went up to the desk with all the blank slips, extra pens, and the adding machine.. I filled out my slip, counted my cash and went to tally up my numbers on the provided adding machine only to find it was dead.. I flipped the on/off switch and still nothing, no power.. Hmmm.. this is weird.. Whatever.. I dug deep into my purse for my phone with the calculator in it.. So, when I approached the teller, I mentioned to her in a no big deal, but just to let you know kind of way.... your adding machine doesn't work... She proceeded to school me on how an adding machine is not a calculator and many people have a hard time with them.. OK, now I'm a little irritated.. I use an adding machine every day.. I guess I look like a giant moron.. I explained to her that I'm well aware of how to use it, but it has no power. She asked me if it was plugged in.. I told her I didn't get down on the floor or anything to investigate, it wasn't that big of a deal.. I just wanted her to know for the next person.. She then explained that they don't have enough electrical outlets over there!!!!!!!!!!!! WHAT????!!!!Not only did you in a round about way insult me... but, you knowingly place a machine out for public use that requires electricity, yet you don't put it where it can be plugged in...???? Oh dear.... So why did you assume I don't know how to use it?? I have nothing more to say... Thankfully I don't have to deal with this in Novi...

All Star Team This team is professional & knowledgable…read more They place the client at the 1st priority and go the extra mile to ensure clients are happy

This branch is my go to. The turnover is low, which means I don't see someone new every week. The…read moremanagement is phenomenal. Everyone is nice, helpful, and most go above and beyond to get me what I need. This branch is the reason I stick with Chase.