Outstanding customer service! Dr Krohn provides top-notch professional diagnostic and treatment services.

I called and set up an appointment and asked if they excepted my insurance and they did. Great! They called back to say that they could not find my name through the insurance. I talked to the lady at least four times about this not her fault it was new insurance and there was some sort of glitch. We finally got it worked out so I went in for my appointment. First thing she tells me is we don't accept this insurance. I told her I spoke with this other lady at least four times about this insurance. Said if I had a certain medical insurance they wouldn't accept my vision insurance. Still not sure what medical has to do with vision but she was kind enough to explain why it was all my fault as to why I didn't know this information. Poor customer service is such a pet peeve of mine. read more

I took my 2 year old for an exam. The staff made her feel very comfortable. Dr. Jensen was amazing, she didn't seemed rushed to get to the next patient. She explained everything to me and made my daughter feel comfortable while doing all the test. They were great with her. I would highly recommend Fig Garden Optometry to anyone with young children. read more

Great service and reliable employees got my eyes checked in they answer all my questions !!!

The doctors are great. I have been coming here for 10+ years but today I was little distrubed. I did not see the sign that stated the retina screening is now mandatory. You would think that they would have sent a letter prior to my appointment or better yet when you are checking in, explain the new policy. I was told, it makes it easier for the doctor to see everything, but if it is not covered by one insurance, it's up to the patient to decide if they want this screening or not. They have no idea what my budget is like. This screeening is NOT covered by insurance therefore my bill was way higher than I expected. I was not happy. Not to mention the doctor suggest lenses that are not covered by the insurance. I will find a new place to be seen. Also, the mark ups are crazy high. I can get nice glasses at Costco, Sam's club, Walmart, ect.... read more

I decided to head to yelp to find my next optometrist and I hit the jackpot with this one! I have been having issues with a sore feeling behind both my eyes and wanted to rule out any problems that could cause this. I called and got an appointment for the next day! My appointment was at 9:20am and I was there till almost 11am. They went through a variety of regular tests as well as Dr. Krohn checking anything and everything that could potentially cause what's going on with me. He ruled out that my eyes were not the cause of what's going on which is great and now can go onto the next step with my primary. Every test and everything I touched was thoroughly sanitized as well as masks being worn by everyone. I really liked how in depth Dr. Krohn was with me in explaining everything, and was more than willing to answer any question I had. They also don't blow a puff of air in the eyes anymore!!! SCORE!!! Overall it was a pleasant experience! read more

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I've been going here for several years. If you have hard to fit contacts (eye disease etc.) then Dr. Krohn is the best in the valley. I'd pay out-of-pocket if it had to. The contact specialist at Kaiser was a joke compared to the expertise offered by Dr. Krohn and the CLFers at Eye Q do not compare either. They are way better than Kaiser but sitll not as upto date with specialized contact lens offerings. I've always been pleased with all of the staff here but I'd put up with everything else being awful to get such great vision/comfort for my hard-to-fit eyes. If you need a specialized CLF Dr. Krohn is it! read more

Dr. Alesha Jensen! And the whole team made me and my wife's eye exam experience amazing. I am totally impressed with the friendly atmosphere and professionalism. They made me feel right at home. They handled my questions and concerns without any hesitation. I came rolling in on a Friday afternoon burnt out from work and Dr. Jensen was completely pepped up like I was her first patient. She was so easy to talk to, no white coat syndrome at all. she was extremely knowledgeable and understanding about some genetic issues related to my wife's family history. I can tell she loves her work. I don't say this lightly, I am very happy with Dr. Jensen and whole staff. Thank you guys, keep it up! read more

I had to get my glasses rechecked and everyone is so kind and knowledgeable. Dr. Goebel is great always professional and compassionate. I love the time she takes with me, I never feel like I'm being rushed or I'm just a number. I'm very confident with the service at Fig Garden Optometry. Thank You read more

I just recently got vision insurance after years of not having it and I was looking for a good optometrist. I was referred to Fig Garden Optometry by family members who love them. I was pleasantly surprised by how nice and clean the office was and how friendly the staff were. I had a bit of a wait and they had explained that they were a bit understaffed and had a few emergencies but they were really apologetic about the situation. I was very impressed by how thorough they were and took their time to get my eyes assessed. It turned out I did need frames and they had many options for me to look out. The only thing that was difficult was looking at frames while my eyes were being dilated. Thankful my husband was there to help me decide. All in all I recommend this office. I can't wait to be able to see clearly again! read more

The best optometrists. I had an eye "emergency" after a lash lift gone wrong, and they responded to my voicemail that I left over the weekend. One of the doctors personally texted me so she could see pictures of my eye. She wrote a prescription to my pharmacy ASAP so I could get the right medication to get me through the weekend, and they scheduled my Appt first thing Monday morning to see me. They were honestly lifesavers, and I cannot thank this office and the amazing doctors enough for providing EXCEPTIONAL care for their patients. They truly care, and are the best at what they do. read more

I have a history of detached retina. My vision did not seem right, so I called and was in an exam room with Dr. Krohn within an hour. Referred me to a retina specialist and I got an appointment the next morning plus a call from Krohn personally to make sure I was taken care of. He also diagnosed and treated a rare autoimmune problem with my corneas. I cannot say enough about the professionalism of this staff. read more

The doctor was the best I've had yet. Very detailed and friendly. They have many cute brands and friendly staff to help you pick the perfect pair. The staff was even kind and playful to the kids in the waiting room. read more

So happy!!!! I went into the location just to see if they had a good selection of eyewear. And I was very happy that they did plus I was told that they could special order for me. I then asked about an appointment. They had appointments open for the following week - AMAZING! My last place I would have waited until April for an open appointment. I took the appointment and ordered new glasses. I was told around two weeks for my glasses. I was okay with that.... I received a text message six days later letting me know that my glasses were in. AMAZING!!! Oh!!! The young lady that did all the pre exam work was wonderful. So professional and friendly. Again AMAZING!!! read more

I have been here over the past 3 years for services & I love this office! Highly recommended. The Staff and Drs are always so prompt, caring and friendly. The office is clean, updated, and has a children's waiting area that kids stay busy with. read more

Fig Garden Optometry - Eyewear & Opticians Near Me - Fresno, California

All staff was very friendly, they took me in right away. Office was clean plenty of parking and Dr Jensen was very informative.

The best optometry in Fresno. The doctors are amazing and the staff is very friendly.

Fig Garden Optometry always has a pleasant and professional staff when I visit. I love Dr. Jensen. When I take my elderly mother she is always kind and that makes me grateful to have her caring for my mother's eyes. read more

Staff is always courteous and helpful. Very little wait time. Doctor Krohn is very personable and knows his patients, their needs and addresses any concerns with patient professionalism . I've been going there for 10 years, no need to go anywhere else. read more

Fig Garden Optometry - Eyewear & Opticians Near Me - Fresno, California

I came here from one of the big optometry chains after feeling like they shrugged off my concerns. Once I came here I felt heard and Dr Jensen was incredibly thorough. She answered all my questions and listened to all my concerns. I love this place. Definitely recommend them! read more

Dr. Jensen is so kind and thorough! I went to 20/20 opt for 8 years and liked it. But fig garden optometry is so much better! The people are nicer, the office is cleaner, and my visit was so much faster. When I showed up, I was surprised at how quickly I got in for my exam! Dr Jensen asked me lots of questions and made sure I was happy with my visit. She even asked if there was anything they could have done differently to have made my visit better. Who does that?! Anyway, she's awesome and I actually enjoyed going going to the optometrist :) read more

I've been seeing Dr. Krohn for nearly 30 years. I'm very pleased with the care I receive from him. He and his staff are very thorough, professional and on top of everything. The services are not inexpensive though. If you have a vision condition that needs frequent monitoring like I do, you don't want to rely on the discount services offered elsewhere. Figarden Optometry always maintains state-of-the-art equipment to give their clients the best vision assessment possible. I feel it is worth the extra expense. I do, however, feel they are a bit heavy-handed pushing the glasses sales end of the business. I understand why they do this, but it's a bit off-putting when all you want is an eye-health exam and are not looking to purchase new glasses every year. read more

Dr. Jensen is my favorite doctor at Fig Garden Optometry and I have been to all of them. The staff is always really friendly, helpful, and knowledgeable. They also have a good selection of glasses. read more

I had a wonderful experience at Fig Garden Optometry! I had previously gotten all of my glasses and lenses from another place that should never be named. The last lenses I received from "unnamed glasses place"were terrible. When I went to pick them up from "unnamed glasses place" I immediately told them something was wrong. After 3 more visits to "unnamed glasses place" and 2 more eye exams they told me that there wasn't anything wrong with their lenses and I shouldn't be having an issue with them. Because me not seeing through my lenses would be an indicator that their lenses are fine, sure. So I took my glasses to Fig Garden Optometry, after an eye exam, they showed me the different numbers they got for my lenses from the "unnamed glasses place" numbers. It took over a week for my glasses to come in which was a little annoying, but I don't want to knock off a star because the facility, staff, and everything else was great. The staff were easy to talk to and made it an enjoyable experience. They had a great selection of frames as well! My glasses are perfect. I can see clearly through them, just as glasses should be! I will definitely be returning even though they don't take my insurance just because of how great everything was and how they made sure my glasses were perfect for me! read more

It is always a positive experience to visit Fig Garden Optometry. They are welcoming, and make you feel like you are their favorite patient ever. I have recommended them to several friends and they are now long time patients, as well. I can't give a high enough recommendation!! read more

I've been a patient/client of Fig Garden Optometry, and Dr Krohn's, for 8+ years. The services are consistently professional, friendly, and thorough. They stay on top of technology to assure that "all bases are covered" concerning the health and care of my eyes and vision; both short-term AND long term. They are definitely a 5 star organization! read more

I have been going to fig garden optometry for 4 years. I am now looking for a new provider. They NEVER ask if I want insurance or extended care. The frames are cheap and highly susceptible to wear within 3 months. I am 55 years old and have worn glasses since the 3rd grade. This year, the attendant told me my eyebrows were different hights and she could not fix my glasses to my comfort level. WHAT? My glasses have never been slanted. EVER. I felt as if the attendant (many years younger then myself) was condescending. I will not go back. read more

This office is Great, very professional and friendly. Dr. Jensen is amazing she always takes the time to listen and understand your needs.

Highly recommend going here. Every time I go here they always do a wonderful job. Everything is so organized and clean. They help you with everything and the glasses are good quality. The employees always have a great attitude and they are extremely friendly. Never disappointed. My favorite optometry. read more

This is our 3rd year with Dr. Cole here. She is so great. Calm, patient, thorough and just wonderful with our 5 year old daughter. Amy is who we always see first and she is just FANTASTIC. I cant say enough good things about her. She gets down on a child's level, talks to them in a way that just calms them down and make even my super squeamish daughter do what she needs to do get her eyes examined . She tries to make it fun, joking and engaging her. Even the girls who help us pick out our glasses are very helpful and never rush us. If your looking for a place that you want to take your young child to get their eyes checked this is it. read more

Fig Garden Optical has a great office and great doctors. I've had a few different eye doctors in the past, and this is the first place that helped me to understand my unique eye issues. Also, the selection of frames is great. The woman who helped me took the time to help me find a pair of glasses that are my style. read more

Friendly staff and will help you with any questions you have. I had a miss understanding on my part and gave them a call to ask again and told me I could go back and fix it. Highly recommended. Very clean specially right now with the COVID-19. They Sanitize everything you touch. Good standards read more

I have been a patient of Dr Cole since the age of 8 and now I am 34 years old. I don't even live in Fresno anymore but I still drive from Los Angeles for my annual appointments. Dr Cole has always been consistent, dependable, reliable and honest. His office staff also reflects a professional and great environment. Being a physician myself I would have to say this medical home reflects the best of the best! Can't say enough about Dr. Cole! read more

Returning visit. I have terrible vision so I have always dreaded going to the optometrist but Dr. Krohn has been great; I love how he explains everything he's doing. He has fantastic bedside manners. I'd totally go back for a vision check. read more

My first time experience with Fig Garden Optometry was back in March where i was greeted and handled by the most awesome staff. Dr Krohn was the optometrist who helped me- amazing would be an understatement! He was very attentive to my questions and needs and I didn't feel rushed. I was so impressed with their five-star service I even made a second appointment for contacts! Again, was greeted and handled by their amazing staff and awesome Dr Krohn. I would definitely recommended anyone coming here for their eye health needs. read more

Fig Garden Optometry - Love my new glasses! - Eyewear & Opticians Near Me - Fresno, California

New to the area from Seattle and was pleasantly surprised to find an excellent optometrist office on the first try. They are very customer service oriented and know what they are doing. It turns out I had the wrong prescription from my former eye doctor, which I believe is true, as I can see more clearly with the new prescription. They are not pushy on trying to sell you anything you do not want, which I really appreciate. My experience there was excellent and feel lucky to have found them on my first try for an optometrist. read more

I have been here before and my experience was just as great as my wife's first appointment today. Dr. Krohn is an excellent optometrist and listens/communicates to where we are both very satisfied. We drive from Sanger to come here because it is well worth the time and gas. The staff is genuinely friendly as they are professional and will adapt to each patient's personality. THANK YOU Dr. Krohn, AMY, DEBBIE, KAYLA, and the rest of the staff. We both encourage everybody to try this office at least once for their eye care --- you will be back. We definitely will be back !! Sincerely, Mike B. (and Sherry) read more

There is no place better than Fig Garden Optometry. I've been visiting them for two years now. Excellent service. Always on time. Always immaculate. Convenient parking. Competitive pricing. Knowledgeable doctors who genuinely care. Friendly staff AND free chocolate :) Thanks Dr. Krohn for being so awesome. read more

I give the doctors 5 stars! Very knowledgeable, professional and spent a lot of time with both my husband and I during our eye exams. No problem whatsoever with the doctors. Unfortunately, I have to give them only 1 star overall because they are SOOOO OVERPRICED for buying glasses or contacts!!!!!!!!! My husband was prescribed the same contacts as he's been using for the past 4 years. Initially they charged my husband for a year's worth of contacts and the pricing was fair and similar to what we pay online. Then when I went back to pick them up they charged me another huge sum. Said they made an error on the initial charge. So we ended up paying $900 for a year's worth of the same exact contacts that I pay about $475 for online at WebEyeCare. SAME CONTACTS, TWICE THE PRICE??? and that's with the supposed no insurance discount??? When I had my exam, I picked out sunglasses & vision frames and had them quote me for my Rx lenses + frames. All the bells & whistles on the lenses. $900 for 2 pairs of glasses! So I said I had to think about it. Went back to my trusty Costco optometry department and got 3 pairs of glasses for $500 with designer frames VERY comparable to what I choose over at Fig Garden and the exact same specs on the lenses. We're also business owners, and all for business' making money. Why else would they be in business. The exam fees for the Doctors are about twice the price as Costco, but we wanted to try another Optometrist to see if they would be more knowledgeable. I knew this prior to going there and was fine with the charges. However, I just can't support a business that has such a huge markup on their products. I called in today to see if they made a mistake. They called back and said nope, that's our price. The manufacturer is not offering any rebates, so sorry but that's the price. The back side of their Rx page says they offer competitive pricing similar to online pricing. Not so!!! read more

Just finished a visit to Dr. Jensen. I usually see Dr. Krohn, but this was a last minute appointment so he was booked. I had something in my eye. I called first thing this morning and staff quickly found a spot for me with Dr. Jensen. She was very professional, kind, quickly resolved the issue I had, and I was on my way. Love this office! read more