Kind and respectful. They were very flexable with the details and took the time to explain them. Highly recommend. read more

Final Gift Pet Memorial (formerly Forget-Me-Not) helped our rottweiler, Luca, to be with us forever. Sara, who handled Luca's intake was kind and compassionate; Derek, who managed Luca's care thereafter was diligent and thorough. Luca was picked up by Final Gift from our home-vet, then transported to their facility. My wife and I picked him up 2 days later. Final Gift placed his cremains into a beautiful, well-made, bamboo urn that was provided complimentary, the urn was then placed inside a blue velvet bag. We purchased a hand-made urn and transferred Luca once home and found inside, his cremains were placed into a blue silk pouch bag. Such quality and such care given to our cherished pet. We are so thankful for Final Gift (this is the third beloved rottweiler of ours that they have cremated over more than 20 years). There is perhaps no greater gift that you can give to your pet. Now Luca will also be with us forever. We highly recommend Final Gift!! Chuck & Beverly Caffarella read more

Final Gift Pet Memorial Center - Funeral Services & Cemeteries Near Me - Northborough, Massachusetts

See all

They falsify services They throw away things you want cremated with pets They will mess up ashes and lie about it read more

We brought our amazing dog here after a very long life -- 18.5 years. We had privacy to say goodbye, and there wasn't any upselling. Her ashes were ready in a couple days. Very kind staff. read more

This was our second experience with Forget-Me-Not. The first was wonderful, however, the most recent left us much less satisfied. Our dog died at home, so we just arranged to bring her in ourselves rather than through the vet. I had seen that the cost should be $250 or under as she had dropped under 30 lbs during her illness. I think I had seen prices on the vet site, as it is impossible to find prices on the crematory business site. We were told we needed to make an appointment to come in with the family and discuss what we wanted, even though we had expressed it was our second time and knew what we wanted. When we arrived, we were told to carry in our animal and then she was put in the room with us (adults were fine but creepy for the kids). The whole point was to upsell us-PERIOD. There was fake empathy and full press to buy extras despite repeatedly saying what we wanted. We left feeling like someone had smacked us. After a horrible night with our dog dying, it was the last thing any of us needed. Then we are told it is over $300 (either $325 or $350- I cannot remember) as they give different prices to different vets. Bringing the animal in ourselves rather than having FMN pick up costs MORE??!! 2 Stars because the presentation of the ashes was nice, I will be looking elsewhere the next time we need such services. read more

Thank you for treating my cat Angel with care and dignity. I received Angel's ashes packaged beautifully and though I am extremely heartbroken over her loss , your service and support in partner with Melrose Animal Clinic helped me through this process immensely. Thank you all so much. Therese read more

Final Gift Pet Memorial Center - Funeral Services & Cemeteries Near Me - Northborough, Massachusetts

See all

The month of October began in the most heartbreaking way imaginable. On October 1st, I lost my beautiful 10-year-old Maltese, Princess. Waking up and finding her gone is a moment I will never forget, the image is etched into my soul forever. She wasn't "just a dog." She was my heart, my joy, my reason to smile. For years I had the privilege of loving her, caring for her, and being loved by her in return. Losing her shattered me. After her passing, I called her veterinarian, who told me they worked with Forget Me Not. But what followed made an already painful time even harder. The vet's office misinformed me about pickup dates and times, first telling me Princess would be picked up that Wednesday afternoon, and then later telling me she hadn't been. The next day, they told me she would be picked up after noon, but when I called back, they said she still hadn't been taken. I was devastated. The thought of my baby lying in a freezer... alone, cold, and away from me... tore me apart. This was now the second night she was gone from my side, and the grief was suffocating. In my desperation, I called Forget Me Not and spoke with Cathy. From the moment she answered, I felt her warmth, empathy, and genuine care. She spoke to me softly and kindly, and she listened... really listened... to my pain. That's when I learned the truth: their regular pickup days were Tuesdays and Fridays. My heart sank, and I called the vet again, upset and frustrated with the misinformation I had been given. Behind the scenes Cathy did something I will never forget. Out of pure compassion, she arranged for an unscheduled pickup just for Princess. She instructed her driver to contact her once he arrived so she could personally call me and let me know my girl was in their care. And when that call came, when I heard the words, "She is now in our care", I burst into tears. That small act of kindness meant everything to me. It was as if Cathy had lifted a small piece of the heavy weight crushing my heart. In that moment, I knew that Forget Me Not wasn't just a business... they were people who truly understand what it means to lose a being you love. They treated my Princess with dignity and treated me with such tenderness and compassion. They helped make one of the most painful experiences of my life just a little more bearable. It's been 13 days since I lost her, and the grief is still raw. But when I think about how Cathy and the Forget Me Not team stepped in for me when I was drowning in pain, I feel a deep sense of gratitude. They reminded me that even in heartbreak, there is kindness. And I take comfort in knowing that I advocated for my daughter in her death just as fiercely as I did in her life. From the bottom of my heart, thank you to Cathy and the entire Forget Me Not team. You were a light in one of the darkest moments of my life, and I will never forget what you did for me and my sweet Princess. If you're reading this and have lost a beloved pet, I want you to know that Forget Me Not will care for them, and for you, with the compassion and respect you both deserve. Our pets are family. Princess was and always will be my family. And thanks to Forget Me Not, even in her passing, she was treated like the precious soul she is. I love you forever, Princess. Until we meet again. October 2025 -Nathalie D read more

This is not my first time using them. I actually used a different company and my last cat and I regretted it cause I didn't get exactly what I wanted with. Forget me, Matt you get exactly what you want was just amazing that they worked with my back, they helped me create the best memorial for pansy rose even let me have a customer urn just the one that had dreamed of and a custom lock it. The one I had to dream of thank you so much for taking great care of pansy. This is a decision I will never regret. read more

I've had all my cats cremated here and returned to me by the way of the animal hospital that I belong to. They are always so friendly and Ava who is one of the intakes. There is always sweet and always willing to help. I totally recommend this place. read more

Horrible service. Requested paw print. Paid $28.00 for paw print . It was done on cheap card stock. Took 3 weeks to receive it. Print was not placed in firm envelope for delivery Received print all folded. I'm hearbroken. Dog is gone and print can't be redone . read more

The sweetest and caring staff. Compassion and kindness are beyond imagination. Upfront pricing, NO GAMES, it wasn't a call center like final gift who couldn't even tell me when or where the services are done. After that unsettling call I found here and will tell everyone. I brought my pet to here and wasn't rushed. I was put into a room privately and offered anything I needed and was told I could stay as long as I needed and when I was ready there were NO surprises and what I was told on the phone was the same. Don't settle for what your vet calls a "package", your loved pet deserves the best and that is forget me not. PS, it was much less expensive than anyone else and they let me leave him in his little blanket I brought him home him. THANK YOU ALL!!! read more

We lost our boy on Wednesday May 24th, after nine and a half wonderful happy years. We were a mess, they were incredible and compassionate. They came and picked our sweet baby up, to take him to their facility. They treated his body and our family with incredible dignity, they allowed us extra moments to say goodbye, and goodbye again... No one tells you how hard it is to lose a pet... you have an idea but you don't know until you lose them. They made the worst day a little easier. Their understanding of our pain, they treated us compassionately. They talked us through our options, and today... They brought our boy home to us. They hand delivered him to our door, his box and paw print were so incredibly beautiful. They included his certification of cremation, the rainbow bridge poem, as well as grief support pamphlets, which was wonderful to receive... Because this has been the hard. Everyone we talked to or met with during this experience has been so wonderful, they were a light during a dark time. I don't ever want to think about losing our other pets... But if we do, I know I'll call them. read more

See all

Wonderful people truly care about your pet and you Prompt courteous called as soon as Levi was ready read more

Final Gift Pet Memorial Center - Great Dane Levi on his favorite couch - Funeral Services & Cemeteries Near Me - Northborough, Massachusetts

It's difficult to finalize the loss of a loved one. My cat, Beautiful, was/ is definitely loved. The woman I spoke with at Forget-Me-Not was incredibly kind and empathetic. They handled everything professionally and returned her ashes to my vet in three days. The process was easy and they didn't try to oversell me on anything. For me, personally, paw prints and the like just don't help. I appreciate their help and kindness. It made something difficult a little more bearable. read more

High-priced local veterinary crematories move over,,, The best place pet for cremation is, Forget-Me Not-pet crematory. Tired of hearing about a $500 cremation from your local vet, tired of paying over $500 for a cremation, I was, but not anymore. Now we have Forget-Me-Not, a special service that picks up your loved one, offers you individual or group cremation and each at a low price, and they offer you a service where you spend time with your beloved pet and then watch him being cremated. They hand deliver your beloved pet to your local vet, after they complete their part of the services. The people I spoke to were incredibly kind and the entire experience was made so much better by their services. I highly recommend Forget-Me- Not Pet Cremation to everyone. read more

We recently lost our Lily after twelve wonderful years. Our vet recommended Forget Me Not and, well, we couldn't be happier with our experience. I chose to drive Lily to Forget Me Not myself and was greeted by the kindest woman behind the front desk. We reviewed the process and all of my options and then was assisted in bringing Lily into the facility. I must have interacted with three or four different people that afternoon and every single one was kind, compassionate and professional. Lily was back home in just 3 days. I was quite surprised with how quickly that happened. (The last time we went through this process with a different vet and different crematory, it took nearly 6 weeks to get our pet back.) At any rate, I highly recommend the place - a bunch of compassionate and professional people! read more

See all

We recently lost our beloved cat Chloe. Forget me not was extremely compassionate and thoughtful they contacted us regularly and when we picked up Chloe's ashes they had a small box with various items inside including forget me not flowers seeds. This is not a service you use frequently but it's great to know that they're here if needed, thank you so much for your compassionate service read more

Final Gift Pet Memorial Center - A certificate identifying Chloe under the attractive simple box the same information - Funeral Services & Cemeteries Near Me - Northborough, Massachusetts

See all

This is something you never want to do, but is a necessity when the inevitable happens. My beautiful cat passed away from what was likely cancer at the emergency vet this week. They picked his body up and cremated it and were wonderful on the phone when I made the final arrangements. The woman I spoke to the day after he passed was sympathetic and thorough and honestly that's all I can ask for during a time when I'm in a complete mourning haze and my kid is screaming from the other room and I'm a total teary wreck. I picked my cat's remains up from his normal vet a few days later as they seem to run a regular route to area vets and I was so impressed by their thoughtfulness. Mally was a seal point Siamese and I had opted for them to clip me a lock of his fur, which was complimentary. They took locks from all of his 4 major fur colors, which was above and beyond. They included a little paw print pin and a packet of forget-me-not seeds and I look forward to planting them soon. I appreciate them and what they do, it's not easy. read more

If I could give 0 stars I would. The entire process was messed up and I worried I wouldn't get the ashes. I was absolutely distraught when I had seen they weren't shipped to me but another state only to be told they accidentally sent me the wrong information. They were absolutely unprofessional and I hope to god they never do this to anyone else ever again. I would never ever use this service again even if my life depended on it. I was told one day shipping and I've been waiting almost a week. A refund is nothing for the anguish I have felt during this whole experience as my mind and emotions were played around with during this horrible experience. Please do your own independent research before going with whatever place the animal hospital recommends because they must have some sort of payment agreement to only recommend this place. read more

My soul pup Blue was diagnosed with lymphoma late 2019. I unfortunately had to make the hardest decision of my life March 1st 2020. The staff at forget me not were outstanding. The viewing and witnessed cremation was the closure I needed to make sure Blue came home. I really can't say enough good things about the staff and services, simply priceless. read more

Final Gift Pet Memorial Center - My Soul Pup Blue - Funeral Services & Cemeteries Near Me - Northborough, Massachusetts

This awful experience I am going through has been made more stressful because of this company. First, I was given the wrong shipping information. I thought for a good portion of my day that my Hershey was picked up by a stranger in NY. Then I was told it was a "miscommunication" I DID NOT accept that answer. After I proved that I did get the wrong information I got a call and an apology, but then Hershey's ashes didn't show up when they were supposed to. I was told my kittens ashes would be here yesterday. I waited all day (even though I had a lot to do) because someone needed to be there to sign for him......nothing shows. Now I have to leave work and miss out on money I desperately need because of all his vet bills towards the end of his life had piled up. I honestly don't even trust that when the urn comes today IF the urn comes today, it will be my Hershey and not someone else's loved one. The only reason I used this service is because the animal hospital works with these people. If you can use, ANYBODY ELSE. NO STARS!!!!! read more

Absolutely wonderful people, they take an absolutely heartbreaking situation and make it easier. Thank you.

Unfortunately I don't have time right now to write the long and amazing review you deserve but you should know that this company handled everything perfectly and I'm very thankful! read more

Absolutely horrible experience with this POS company. Cathy is the office manager and should be fired. My cat died on 6/10/22. Sara from Forget-Me-Not called me to organize the cremation of my cat. We were on a 30 minute call to confirm the details: cremation in a box, an engraved metal with the date of her passing, and most importantly, a clay print of her left paw. 5 days later my husband received a call AFTER she was cremated to confirm if we wanted a clay print of her left paw or an ink print. AFTER she was cremated. Excuse after excuse after excuse. Sure they refunded our order, but you call me to confirm what we ordered AFTER?!!!!!! The pain of losing my 19 year old cat was enough. The fact that you completely screwed up and didn't even do your job is unacceptable. I will NEVER use this company ever again. The office manager, Cathy is completely inept. Cathy even said to not bother contacting the regional manager, Sarah Streeter because she "doesn't do anything and is never around." The VP, Amy Gilman is clearly not doing her job. The levels of BS I had to deal with just to get my baby back was atrocious. DON'T USE THEM EVER. read more

I want to thank forget-me-not for helping me out with the cremation of my dog sasha it it was not their fault they were told to by the hospital to mail her out when They were told something different they went out of their way to make sure that she got sent back to them and they are gonna hand deliver her to the hospital that way I can get my baby back I really do Appreciate you guys you've been very helpful and everything else read more

Forget-Me-Pet Cremation was very kind and considerate when my baby was laid to rest. I had to call with a question and I was crying, filled with grief. Was very compassionate. Thank You. read more

Calling to make final arrangements for my beloved cat, Pickles, was one of the most difficult telephone calls I have had to make, especially because it was extremely sudden and unexpected, as well as less than 2 months after the sudden passing of my former husband and soulmate of 34 years. However, the call had to be made, so after promising myself that I wouldn't cry, I tearfully explained that I needed to make the arrangements. Words could never adequately express the level of kindness with which I received in response-- during that initial call or the follow up coordination conversations. Everyone was so understanding, genuine, respectful, patient, and loving. It almost felt like I was receiving the warm embraces that I so needed from over the phone, as if they knew & loved my wonderful kitty, too. While there was no doubt in my mind that Pickles' body would be treated with loving respect & dignity in their care, I was also incredibly touched by the personable, compassionate manner in which his ashes & related items were prepared for me to bring home. Unfortunately, I've had to euthanize 3 other cats over my lifetime, & they've always been returned in a cheap, flimsy box via UPS (at much higher costs.). Pickles was returned with love (& I couldn't afford anything except their most basic option.) I hope I won't need these services again for a very long time (my other kitty is almost 2 years old.) However, I couldn't recommend this company more highly, as it is clearly a company with heart. I couldn't be more appreciative. read more

An amazing place. They truly care about animals/pets and make sure every pet is treated individually and there's no way that any pets can get mixed up. read more

We lost our dog recently and we were referred to forget me not. They were great. They picked up our baby from the emergency vet. And when he was ready they returned him to our regular vet. for us. I can't thank them enough. Very helpful and considerate. Took care of everything. I requested some of his fur which they took care of no problem. I highly recommend them. Thank you! read more

compassionate, easy to work with over the phone, help me with my options. they helped me a couple of times saying goodbye to my fur babies the company has been bought by another company this year 2022, I hope they continue to be as caring and respectful as they have been for me. thank read more

Our cat died suddenly last Saturday, and I called Forget-me-not on the advice of a friend. They returned my call almost immediately and were able to take my pet on the same day. The people I spoke to were considerate and caring, and they made this process so much easier. We just buried him in our back yard in the urn supplied by the company. They also provided forget-me-not seeds to mark his resting place. I fully recommend their services. read more

Everyone that works here LOVES animals and is so gentle and respectful. I completely trust them with my pets and love how personable they are. read more

The people here are so kind, and so heartfelt it makes dealing with this tragedy so much easier. They went above and beyond for us during our time. We had our little guy pass on at home with our vet and she set everything up with Forget Me Not for us. Once they contacted us, Forget Me Not was so kind and quickly got our angel back to us. When we got him back, we were amazed at what Forget Me Not had done. We were just expecting Angel Bunny and when we read the poem and saw the flowers seeds of the forget me nots, my husband and I felt much more at peace. This is not a service anyone would want to plan for, but it is an inevitable part of life. We will never forget how thoughtful you were to us. Thank you. read more

Final Gift Pet Memorial Center - Our Angel Bunny - Funeral Services & Cemeteries Near Me - Northborough, Massachusetts

Well I must say that I have never had to have contact with a pet creamatory before so I have nothing to compare the experience. I gave them a two star due to the icy cold reception I received from two different staff members on different calls. They were both all about my payment. At no time did I hear I am so sorry for your loss? I could hear no emotion what so ever until the end of the second call, when I asked if I could give them a suggestion for future people. I suggested that perhaps in the future they could mention the owners loss since they were in the buisness of death of a beloved family member. read more

Final Gift Pet Memorial Center - Funeral Services & Cemeteries Near Me - Northborough, Massachusetts

I unfortunately had to use your services for my sweet cat Buddy and I couldn't be happier with their service. I had to call and change the mailing address and the woman who answered the phone couldn't have been kinder and more helpful. I received his remains yesterday in a beautiful box and I love the clay paw print. The addition of the forget me not seeds to plant was a thoughtful gift. Hopefully I don't have a need for their services soon but I would absolutely recommend them to anyone who does. Thank you for taking such good care of my sweet boy. read more

The kindest, most-efficient and high value service of its kind! Fast response, amazingly compassionate service, and kept us informed all through the process. If I could give 6 stars I would. read more

The staff at Forget-Me-Not are outstanding. The kindness and compassion they show to you during such a difficult time your life will not be soon forgotten. We have had the unfortunate experience of losing both of our girls within three months of each other, after nearly 10 years as a part of our family. Forget-Me-Not returned our Juno to us in the most beautiful cherry photo urn, and we will be picking up our Lily this Friday. It brings more peace than you can imagine to see your pets on a daily basis, even after they are gone. Thank you, Forget-Me-Not, for giving grieving pet owners the peace of mind of knowing that our babies are in your safe hands until they are returned so beautiful to us. It is so very much so appreciated! read more

I lost my beloved Shane on September 21, 2021. -He was 17 years old. Our family is heartbroken. My vet suggested Forget Me Not Crematory. I have always buried all of my pets. After a few days I called them on September 25, 2021 and booked a private cremation and informed her I would call back when I chose the urn. They booked Shane to be picked up on Tuesday September 28, 2021. On Monday, September 27, 2021, I called, chose my urn and gave my credit card. Although I was grieving, I felt better knowing everything was booked and although I had previously buried all of my pets, he would be cremated with dignity as he was so special to our family. On Tuesday, I received a call from Forget me not telling me they had picked Shane up from the Feline Hospital in Salem, MA on the 21 and they had already cremated him in a group. He passed that very morning. She was not only cold and rude, but didn't take any responsibility for this error. When I had spoken to them the 2 times previously, no one ever informed me of this and had even booked picking him up on the 28th. In fact, they never called me when they picked up Shane to inform me, they had him and to confirm his cremation with me. My poor baby is gone and I have nothing left of him. BEWARE OF THIS COMPANY. They don't care at all. They didn't even know where my cat was. THEY ARE SHAMEFUL. DO NOT USE THEM. Make them take some responsibility for their error. I am so upset and angry over this. OH WELL is not a sufficient excuse. read more

A few months ago I had to make the tough decision to put my dog to rest after she had been sick for some time. My Vet kindly offered the services of Forget-Me-Not as one of my options. I was very anxious about picking up my pups remains and although I did not deal with forget-me-not directly, they did such an amazing job memorializing her for me. They not only returned her remains in a beautiful urn, but included very thoughtful mementos as well. I'm extremely happy to have such a meaningful memory of my beloved pup & appreciate the thoughtful work that was put into it. read more

Two weeks ago we had to put down our Louise, and we miss her dearly. The compassion the staff at the Forget-Me-Not also the Massachusetts Veterinary Referral Hospital was very consoling. When Louise came home, I opened the box and what memorable trinkets, they did such a wonderful job. I highly recommend them. read more