We recently lost my Mom and O'Connor Brothers Funeral Home did the funeral…read more I found them to be very caring and helpful in every way. They went out of their way to help me. Shorty after that, my brother passed away and again they were wonderful to work with. My Dad and my Grandparents funerals were also at OConnor's and again the kindness they showed us was wonderful. I never thought I would be writing a review of a funeral home, but we live in strange times John Kustigian

Appalled by the sales rep, Camille's, demeanor, attitude, and overall stature. She was abrupt, made…read moresnide remarks, and basically had zero respect for our family. We asked if we could have calling hours for a $15k funeral between 3-5p and she had the audacity to say "well that would mean I'd need to stay late". She had zero respect nor empathy. To top it off the building is in rough shape- the carpets are gross. I'd HIGHLY suggest looking for another establishment to help guide you through this taxing time- there are plenty of better funeral homes in the near vicinity with better facilities, customer service, and pricing.

I recently used Rice Funeral home for my fathers funeral. They did a fantastic job and were a…read morepleasure to deal with. The price was affordable and they were very responsive when i had questions.

I'm sorry but this funeral home is the worst in my experience of love ones I came across and…read morecomments from others this funeral home I don't know if it's the workers themselves but our love ones are looking so off in images the funeral home is losing there technics on their work we come to the services and our love ones be looking way off from what they looked before anything I'm so sorry about this review but things need to get handle right and make our love ones look proper where they are recognized not to walk up on them and not recognize and rethink if the one we watching is the main person or not so sad when u try to look for a responsible funeral home u can count on to do a good job on their technics and it don't come out right this should be a matter that needs to take in place as a case just like any other funeral homes that deal with the system due to love ones who are left behind in the morgues or funeral homes just because they can't afford the service and get fined cause of it just as much as these funeral homes be delaying on the work of embombing our love ones their just transforming them into something else as if their doing a great job when they not with poor work they put in sorry but it's just more stress and sadness to us that we have to see a figure that we don't expect The Worst I really feel like they robbing people with funeral expenses knowing their job work is poor and not doing a great job level up guys not to many people are happy with this situation or ur results

Britton Funeral Home was the predetermined choice of my mom when she prepared her funeral…read morearrangements ahead of time. In retrospect I can see why. Shannon and staff were so kind and made this stressful time much easier. They helped me do everything and I barely had to lift a finger. which is exactly what you want when grieving and mourning the loss of a loved one. The wake and funeral arrangements provided me with peace knowing I provided the most beautiful services in a beautiful setting. That gives me and my family peace and something to remember. She was laid to rest with dignity.

Called multiple times to try and arrange pre planning services cremation. Unable to connect with…read morethem to set up services once the request for basic cremation was requested and the services weren't for top of line funeral. Don't bother if you aren't interested in the top of the line expensive funeral services. They don't contact you back.

I have found Doug to be very difficult. He expects respect from others but offers none in return…read more He's been very unprofessional in my dealings with him.

New name is: McCarthy, McKinney and Lawler. I have never…read morewritten a Yelp review before but was so impressed with the experise, sensitivity and warmth of this funeral home and its owners that I feel compelled to share it. This home provided great comfort to my family at the saddest time of our lives and we felt truly cared for and gently guided through an extraordinarily painful situation. Special thanks to Brian McKinney.

my entire family been doing business forever! Mercadante Funeral home is amazingly professional. a…read moreyear ago my mother in law passed away in Florida, Kevin arranged her body to be sent to Worcester, did all arrangements, from ordering flowers, her outfit, hair nails. she looked amazing! even made arrangements for our hotel, after party arrangements drove us to back. Godbless them for there services. the Whitenetts..Raymonds

Having never needing to be the one to directly handle a life changing event like the passing of our…read morefather, Mercadante Funeral Home & Chapel made us "feel like family" and walked us through the steps while allowing time as needed when it became very difficult to handle both the passing and handling of the funeral. Mr. Michael Farrow explained every step of the process, service selection, and even gave us options for the Mercy Meal after the service. If was if if he knew my father and the care and respect showed was greatly appreciated. Michael also helped us schedule the services as to not impact the family due to other services scheduled around the same time. Our father looked amazing and at peace, they did an amazing job--everyone was impressed. We were never rushed. We were able to make changes during the process as well with no issues or questions. Mercadante's also has kept in touch after the services were completed, this was not expected; yet welcomed as it has been helping us during the healing process. They also handled all the paperwork for his certificate of death, social security, etc. Everyone was professional, caring, and understanding--as I stated, they treated us like "family" from start to finish. Thank You Michael Farrow and Mercadante's Staff.

We used Dirsa for both my mother and father. Most recently for my mother. We dealt with John on…read moreWard Street. He was exceptional in such hard situation - very compassionate and caring. Highly recommend.

Classless set of men working the funeral graveside. Blocked an emergency road to a private…read moreresidence and business. Several of us had to wait for service to end to leave and get out. They have been told over and over not to block this emergency road and they ignored it along with several signs. Their ignorance caused several people time and money. To top it, they did not even have the decency to come over to me or any of the other vehicles waiting to let us know how long it would be or to say sorry they messed up. The owner was rude and condescending to me when I had to walk over through mud to him. I would not use this pompous fool for any of my family members. He is obviously not a rule follower which would put up many other RED FLAGS about his integrity in other matters regarding our beloved. Thank God there was no emergency and emergency vehicles didn't need to get to the home or business he was blocking. Lastly when service ended he purposely tried to block me in waving other cars through. Complete jerk.

Brian and everyone at McCarthy, McKinney & Lawler were very kind and made us feel at ease during…read morethe difficult time of saying goodbye to our dad. My sister and I had never made funeral arrangements before but Brian helped us to understand what decisions we needed to make and was very patient with us, even letting us know that we could always change our minds and that they would make things happen as we wanted. We felt at ease knowing that they would handle everything and that we didn't have to worry about anything the day of the services. He even recommended a wonderful florist, FJ Luxury, where they were also very kind and created a beautiful all white half casket piece that was stunning and exactly what I had envisioned. They handled everything with the death certificate, arranging the burial with the cemetery, and getting his obituary published to the website (we opted not to do anything more public, but they would have helped with that as well). We had a million questions and he was always very responsive and helpful. The home itself is also lovely - cozy, charming, and well kept. Very grateful that we had Brian and the rest of the team to support us through this process.

Brian and his entire family and staff truly awed us at a time off loss. Their service was so…read moreamazing, We loved the photo collage, video and custom blanket. I want to thank the McKinney's so so so much.