We used Touch of Class to clean our windows and screens which were in desperate need of cleaning!…read more Was able to schedule the same week that we contacted them. Sophia arrived on time and worked non-stop until all our windows were cleaned and sparkly. She re-cleaned a large picture window because she was not satisfied with it the first time she cleaned it. Very pleasant and hard working young lady. We highly recommend!!

I reached out to inquire about pricing for a deep "move out" clean as I am getting ready to list my…read moreparents home for sale. I received a reasonable quote and based on other positive reviews - I went ahead and book service. My appointment was for 930am. At about 945 I texted the number I had been communicating with to get an update since no one was here - I received a response that Sarah, the cleaner, needed to stop for some supplies and was running a bit behind but would be there soon.She arrived at about 1015 and only had a small bucket of a few cleaning supplies. I mentioned that I had a vacuum in a closet that she could utilize - she thanked me and we discussed that I needed my house deep cleaned as I as getting ready to list it for sale. She was here until about 2:45 when she ubrutly left and said "well that's all there is plus im out of supplies". She never attempted to collect payment or ask if I was okay with the status of the house. While she was here she took multiple phone calls while working to discuss her legal issues and how to get her car out of impound. She cleaned my floors by using a swiffer wetjet - that was in the closet with the vacuum. If im paying for a professional cleaning service, you should not be utilizing a swiffer to clean my floors. Every room in my house is still dirty and I am going to have to now spend hours cleaning. The kitchen still has obvious dirty floors, the stove looks worse than it did before she arrived and she didn't even clean the outside of the cabinets, let alone the inside. The walls in the bedrooms were still covered in dust and I found a spider still chilling on the wall in one so I don't even know what she did while she was in there. While no money was wasted - I've wasted hours of my time. (And im still perplexed she left without ensuring I paid for the services of the company she works for).

I have been using this company for over a year now and I am happy with most of the crews that have…read morebeen sent out. This week, It was Rachel & Katelyn. The girls left the house clean as expected. they were pleasant and efficient. I am usually home when cleaning is done. The company works around my schedule, which varies from month to month. I had requested that only non smoking crews be sent to my home, and they have complied with that. Only once did a crew member reek of smoke, and it's never happened again. ( no one has ever smoked IN my house, but a smoker carries the smell in their clothes and hair). Nothing worse than a clean house that smells of smoke.

Glad I read these before letting these people do the work. Met with a representative over two…read moreweeks ago. Representative showed up early for the appointment and left before the scheduled time for initial walk through. Call office and the Representative came back. Waited, waited, and waited for the first cleaning. If this is how a potential customer is treated I can't imagine it getting any better if I would have let them start. I'll be contacting corporate. This franchise needs additional training on company policy.

I requested a site visit to inspect/repair/replace my grill. The rep notified me at 10:30AM to let…read moreme know that he was on the way. Never showed up, never called, never texted, never responded to my text. I hope you dont treat all of your clients like this and i will not recommend you to anybody for anything

STAY AWAY FROM THIS ORGANIZATION !!! 1. promised everything…read morejust to get "a foot inside" 2. no clue how to perform basic jobs - not even mediocre level 3. Robert - unprofessional , uses threats to sue, just to stay on job, never keeps the scheduled appointments

Less than an hour before coming to my elderly mother's home, the owner called and threatened to…read morestop services unless my mother signed some new contract at that moment. This was after 3 years of service. The owner then screamed at my mom, accused her of having conversations with her staff about her, and hung up on her after screaming, "you're fired!" My mother is a widow and I can't believe that a business owner would treat her paying clients this way! Unacceptable! Would not recommend. *UPDATED* There is no campaign against you. You earned a negative review. You disagree. But you're not reviewing my family's business. My family is reviewing yours. However, your absolutely unhinged reaction all over social media has proven that your workers, my mom, and my family were right. The paranoia. The controlling behavior. The vitriol. All of it. It would benefit you to learn how to resolve conflict, because these types of personal problems do tend to cascade. Clearly.

The owner can't keep staff. The workers quit every couple of months. And before the staff leaves,…read morethey tell all about the owner, and it isn't good. Very toxic. They always make sure to take payment, but don't always make sure to show up. They don't do the job they say they're going to do and leave you with a dirty house, but less money. There are several companies in the area that do a great job, are worth the money, and are kind. This isn't one of them. Buyer beware.

Great customer service. Very professional. Excellent value w/ well quality work done. Would…read moredefinitely recommend.

From the owner: AAC Cleaning strives to give clients consistency at a competitive price. Offices, medical centers,…read moredaycares and much more. With over 15 years experience, we have a team committed to doing the job right.