Dear Lord, I can't tell you more emphatically to RUN away from these people. I was referred to…read morethem to "clean up" my books. I was there for 4 years. In the fourth year I'm told, "your taxes have been done wrong for years and you should hire an attorney to fix it." We then discovered that they hadn't disclosed my "rental property" had in fact been . . . rented. That's 3 years of rental income . . . late. That means another check and penalties. When I complained, the douche replied - in an email cc'ing people I've never met - acting like it was MY bookkeeper's fault? I forwarded an email where we expressly stated the RENTAL PROPERTY was rented - from three years ago - and then I never heard back. IE. Their customer service is amazingly worse than their tax preparation. PISS POOR

I called six weeks ago to set an appointment with one of their CPAs. The only time I got a call…read moreback was a week after my initial call asking me to put a credit card on file with them so when one of their CPAs finally got around to calling me or making an appointment, they'd have a way to charge me (sure, okay.) Well, they never bothered to reach out after that. I guess I'll call a different firm that has the capacity to take on a new client. What a waste of time.

Excellent Accounting services. HIghly recommeded. We have been working with them for a few years…read moreand have been very pleased with the results.

Genuine service and business. I contacted them a day after Tax Due Day due to incorrectly filing my…read more2025 taxes. They were able to get me an appointment to see them the following day, and my amended tax return form was complete within the next business day. Frank (CPA) and his team provided great service and assisted me with my manner with ease. My overall fee was higher than my originally anticipated rate due to my home being depreciated. Frank split the difference and assisted me with a fair price. Highly recommend them for your next tax filing!

KF gets an A+++ from me!! I was having some back tax issues…read morewith the IRS and Keni was fantastic in getting things resolved and back on track. Thanks sooooo much

The best team! I have been using Diane for years and she is always good in getting back to me. I…read morehighly recommend this business!

Diane Fulmer, CPA in Round Rock filed our personal and business taxes. She has over 20 years…read moreexperience and was very patient while we gathered our documents. She made this an easy process and better yet I didn't have to read tax code. I would recommend her based on her knowledge and the fact that she went above and beyond by also filling out our franchise taxes at no additional cost.

I started using Juanita's income tax service after each of my siblings' passings. My parents had…read moreused Miss Juanita's (always what my mom called her) services for over 45 years so it felt right to use her services a few years back. I went in today with questions about my sibling's income tax form, to find out that Miss Juanita passed away. I was very saddened by this information as our family thought very highly of her and she will be greatly missed. Today I saw Juanita's daughter, Yolanda. She has helped me in the past and is also very knowledgeable, kind and professional. The entire staff there are all the same- very friendly! I highly recommend this income tax service. I love supporting local businesses and this is a good one to support!

Best service, best price in Austin. Orders of magnitude better than the chains, and unlike them,…read moretotally honest.

CCG Accountants have been great! They responded in a timely manner and walked through every detail…read moreon our consultation call. We have been very pleased with their tax services. They are reasonably priced and provide a great service. Highly recommend!

I am writing this to warn other business owners about the significant accounting errors and lack of…read moreaccountability we experienced at Rupert and Associates. We worked with this firm for two years, and it proved to be a major setback for our operations. Despite being assigned a "QuickBooks expert," the firm failed to manage our Housecall Pro integration correctly--continually insisting we simply unlink it. As the business owner, I was eventually able to coordinate with the software providers myself and fix the integration settings within just two weeks. Because our books were not being reconciled monthly as promised, we were advised to file 2024 taxes that were admittedly inaccurate to avoid "correction costs." This resulted in us overpaying on our tax liability based on flawed data. After I hired an independent bookkeeper in late 2025, they uncovered over 700 uncategorized transactions dating back nearly a year. Most damagingly, the firm underpaid our Q3 and Q4 Texas state sales tax. I am now personally responsible for the resulting fines and penalties. Despite these documented failures, the firm still charged $1,000 for "work performed" during the period these errors occurred. When I reached out to the owner to dispute this, they refused to take any responsibility for the penalties their mistakes caused. If you value accurate bookkeeping and a firm that stands by their professional work, I strongly recommend looking elsewhere.

The initial consultation went great. Seemed very attentive and ready to help with my 1st full…read moreyear's business taxes. That couldn't be further from the truth. This firm didn't help, guide or strategically do anything for us. I'm a small owner operator plumbing company. Every dollar helps as I'm sure most can understand. They weren't punctual. Weren't professional. Weren't courteous or friendly in the least. Expected us to know everything they needed. Multiple times came back saying more information was needed after us asking that question ahead of time. I don't suggest using these people. After further communication and finalizing the taxes, absolutely nothing changed. I still recommend finding a company who actually cares about thier clients. After acknowledging my concerns, they said take it or leave it basically and they weren't doing anything else. Unless I paid additionally $250per hour for more advice or strategy basically. I couldn't be less satisfied and feel we did all their work for them. The response is comical and extremely vague to cover the truth. Blain is the office manager. She made that extremely clear by answering EVERY question with "I'm not a tax person so I'm not qualified to answer that". So in theory yes You were responsive but accomplished absolutely nothing. The phone call that I personally had with you, I had to ask you at least 10 times to quit interrupting as you tried picking apart every sentence I said. Instead of listening to the whole experience you were asking about, which would help you better understand that situation in entirety. But yall are a spam tax shop and nothing more from mmy experience. I got absolutely no tax advise. No tax strategy talk. I paid yall in full what you asked got months ago. Took until the last day to get it done because nobody cared to help. Terrible all around

Excellent accounting firm. I have been working with them for several years, and appreciate their…read moreknowledge with excellent communication. Highly recommend this CPA firm to anyone reading this review.

Based on my personal experience with this organization, I cannot recommend it. I found the…read moreleadership to be unprofessional, communication to be inconsistent, and management decisions to create unnecessary conflict rather than resolve problems. My experience left me with serious concerns about how the organization is run. Becky Jamison, Bookkeeping Manager, doesn't understand basic bookkeeping concepts and doesn't know how to use Quickbooks. Partners choose and fire clients based on vibes. Good luck if you choose this firm.