Great customer service! Been coming here for a while and haven't had a bad experience yet.read more

Had to deal with a family death the past few months and unfortunately, have been caught in the…read moremiddle of Wells Fargo confusion. The Estate Specialist sent me to the bank to handle affairs. Personnel at the bank said that there was nothing they could do. The Estate Specialist said the bank could have handled everything. What a nightmare. Now going back to a WF Bank in Reno this afternoon. Customers dealing with recent loss should not have to be victims of WF employee's ineptness.

Customer service called about a 2 stage log on. I don't want it. About a week after the call all…read morewas fine then the 2 stage is back. I called about an external transfer and was told that I could not check the status online without a cell phone. The transfer never went through and caused a real problem. Just went to make a transfer and cannot do it without a cell phone for verification. Hate to say this but not everyone uses a cell phone. Some of us don't walk around thumbing the thing. Does the customer have any say? They don't care what you want. You must do it their way. But I do have a choice I can go somewhere else.

I have been with us bank for many years and this is by far the worse location I have ever been too…read more All I have is problems and inconsistencies with this location. As the tellers are always cold to me and feel the need to argue with concerns I have. I have worked for the company before I know the value your suppose to have with every person. The most frustrating part is the fact that they give great service to others in front of me. I will be looking for a new bank after many years!

Churchill County Credit Union has been there for my family for over 20 years. They have helped my…read moreparents, myself and my kids with many great low interest rate loans throughout the years. If I ever have a problem they are understanding and helpful. I don't live in Fallon anymore, but I keep them for my lending needs because they are always so helpful. Linda is my go-to gal and I couldn't be more thankful for her.

I'm seriously curious if I and the lady who left one star are talking about the same place…read more.. This credit union has been a Godsend in our life. The ladies are generally incredibly nice. They've also played a pivotal part in helping us fix our credit. They've always been there when we needed something. I could sing their praises all day. If you can't get a product or service here, it's because your credit or payment history situation simply won't allow it. They have rules to follow like any other financial institution. They're not above laws, rules, or basic considerations and practices that keep their business healthy just because they're local.

In the "big three" of military banking institutions, none is better than Navy Federal in my honest…read moreopinion. I discovered them online and while I'm not active duty, my father served for 28 years which makes my mother and I eligible for membership. Rinnie B. (one of the managers) at this branch is truly outstanding. She not only answered several questions about my checking account, but got me approved for a credit card (with a much larger limit) and half the interest I was paying with another bank that promises to be "of America" in its name. Not only did she do this, but helped my mom move her accounts over, and even refinanced her new car at less than half the rate of a bank with a stagecoach in its logo... The only complaint is that if you make a deposit at a non-Navy Fed ATM, there's a 5 day hold on the deposit. Given that most ATM's are ones which do not require envelopes, I would think that the deposit could be verified instantly. Other than that, Navy Federal is an excellent financial partner.

This is the worst Navy Federal I've ever been to. The only other review stinks of being written by…read morea friend of an employee as well. There are no coast guard stationed here in Nevada, lol. How does a bank that works with military not exchange foreign currency?!? "We don't have access to exchange rates and just don't deal with any of that." That's like one of the 5 basic services you might need from a physical bank. I can maybe understand not stocking foreign cash, but at least having the basic functionality to quote a fair rate and exchange dollars at a minimum. They actually recommended I try Wells Fargo out in town, lol. Additionally, I attempted to finance a home through NFCU and dealt with so much incompetence from the loan officer I pulled the plug and started over with USAA and had a much better experience.

I called WaFd Bank in Fallon and spoke to the assistant manager. I wanted to withdraw cash from my…read moreUSAA account by using WaFd. I was told that the USAA debit would be immediate, but due to the amount, it would take a week for me to receive the cash. I said that I would be right in to do that. At the bank, the teller started the transaction. During the transaction, the branch manager, Georgia Harvey, abruptly stepped in and denied the request--solely because I didn't have an account there. When I asked to open one, she refused, saying I was "too aggressive." I asked for a written denial, and she took me to her office. Instead of providing the letter, she accused me of mocking her and clearly tried to provoke a reaction. I began recording and reminded her that the bank's cameras would show I hadn't said anything inappropriate. She threw my Military ID at me and called me an "A-hole" (all on my video). She also shouted "SEE YA" across the lobby as I left. There were no other customers present, thankfully. The WaFd assistant manager and clerk were respectful and professional. I completed the same transaction at US Bank without issue and opened a local account there. I submitted the video to WaFd corporate. Their response? They said my request exceeded their limit--completely ignoring the manager's behavior. That kind of deflection is unacceptable. Search YouTube for: "WaFd Rude Manager at Fallon NV"

Greeted when I came in and advised X would help me as soon as she got off the phone. Person…read moregreeting advised me to have a seat while she gazed at her computer screen. After about 6-7 minutes X hung up and asked how she could help. Advised I needed a Cashiers Check. " Our machine is broken." Could not screen gazer asked before having me wait? My money and I will go elsewhere

Great professionals to work with. They took their time and fixed a big issue that my agent made an…read moreerror on, allowing me to close on time!

We chose Western Nevada Title to handle the escrow on our retirement property in Fallon, NV. We…read morewere a cash transaction so we didn't have a realtor to help with the paperwork. The staff were very willing to direct us to the right forms website, help choose which forms were required & others not needed. This was easiest escrow we have ever experienced & will definitely recommend. All questions were answered quickly, correctly & with courtesy.