I was looking to refinance my new to me Explorer. I chose SPCU because of previous Yelp reviews…read moreand was not disappointed. I met with Claudia Grady at the branch located at 645 N. Arlington in Reno yesterday. After explaining what I was trying to do, she was able to sit down with me, gather the information needed to apply for the loan and I was quickly approved. She was super friendly, very knowledgeable and answered all of my questions. I was able to reduce my monthly payment and lower the interest rate. SPCU was able to accomplish what I wanted to achieve easily. This was a positive experience for me and I highly recommend SPCU and am considering doing additional business with them in the future.

Cannot say enough about how positive my experience was with the team at SPFCU!!! Stephanie and team…read morewere ridiculously helpful and made opening new accounts simple and easy, at least as humanly possible. Let's be candid, the way laws are written these days banks HAVE to ask and treat what would previously be common sense as barriers to people to manage they're finances. Going in having a reasonable understanding the rules, even if not liking them, I'll say this: The experience at SPFCU far exceeds ANYTHING the big corporate banks will do, and while there will always be hiccups, the experience working with a smaller community bank will be far more cooperative and productive. Thank you SPFCU Team!!!

Outstanding customer service, both the local and corporate staff have been excellent.read more

Unfortunately an associate at the Neil location discriminated against me and made me feel…read moreuncomfortable and anxious to the point where I needed a new bank. I felt so much anxiety to close the account because of this person. Luckily this other branch was available! Michelle helped me physically closed my account at Mill and she was great, let me be clear there!! Thanks!

Found myself needing a car fast. I did not have a huge down payment at all, most places this would…read morehave been a problem but not here. There is really no haggle on the price, only downfall. They offer a warranty with their financing which seems pretty good. They promptly fixed the chips in the windshield the day I took the car home, Two days later they covered the battery the car needed for free even though it didn't come covered in the warranty. Automatic payments make it easy for me, I like the overall structure of the plans they have. They have plenty of cars to choose from on their lot though and I found something perfect for me that meets my needs. I have had the car 10 days and so far so good. Solid car, and I have piece of mind with the warranty. The only reason they did not get 5 stars from me is there is really no haggle room with pricing, a little high, and they are ruthless when you try. They have called me a few times to check up on me and see how the car is. customer service is good even after the sale which is amazing. Will update this as needed, as I have an ongoing relationship with them.

From the owner: The Right Away Difference…read more At Right Away we finance your future, not your past.. Our business is designed to provide you with much more than just a new car. We understand that you need reliable transportation for the entire life of your loan, and peace of mind that you made a good buying decision. We Say Yes * Reliable transportation * 2Year / 24,000 mile Roadside Assistance program included on all financed vehicles.. * Free Towing for the life of your loan within 100 miles of a store location * 5 Day or 500 Mile Money Back Guarantee * Extensive reconditioning and multi point inspection performed on every vehicle We understand that you need a dealer who supports you by finding financing you can afford with payments tailored to your paydays. * Payments you can afford * Payments tailored to your paydays * Low Down Payments We stand by you We understand that sometimes bad things happen to good people. We don't judge and we specialize in helping you rebuild your credit and get you back on your feet. If you have had trouble finding affordable financing we are here to help. * We report your good credit * We support you after the sale * Make all your payments on time and have the last $1,000 of your loan paid by us We Say Yes Serving the Buy Here Pay Here community in Fallon, Fernley, and Reno NV

We came here today to open an account for our child as we are already members. They told us my…read morehusband did not need to be present over the phone but when I came to the appointment they said he did need to be there so we had to wait for him to come to start the appointment. I will say this was upsetting as we were told on the phone different but they were kind with our other children and offered coloring pages and markers to entertain them as this did prolong the process. The lady who helped us with our account was kind and friendly.

Absolutely love this place. I switched banks after BMO took over Bank of the west. Which I've had…read moresince 2011... loved that bank... hated BMO. Anyways ever since I've signed up for this bank I've loved it, everyone at my branch is so nice and welcoming. I was able to buy a new Jeep and finance it through the bank and I love the convenience of it. Everyone who helped me with starting the process was amazing.

This is the worst place to buy a Baltazar is such a liar. I waited six months just to get my…read moreregistration for the vehicle. I purchased with him I went through so much trouble so the DMV could help me with a private investigator so he could give me my registration now he doesn't answer me. I paid for an extended warranty on my vehicle and he never paid it. He kept more than $2000 and does not answer. My calls is very unprofessional even the credit union I worked with says he is the worst person ever. He doesn't answer calls. He ignores you and gives you the runaround. Do not buy a car from this place.

PLEASE DONT COME HERE! This is a week after buying a car…read morefrom here, air flow sensor went off (my mechanic said the dealership erased the check engine light. That's why I turned on a couple days later) The manager said he would take care of the air flow sensor, when I show up they tried charging me $220 for the part. The car had no coolant. And the manager is absolutely horrible to work with, after my girlfriend talked to him about the issue on the phone he said "fuck you" to us.. Please save your time and MONEY!! GO ELSEWHERE! If he dose this to his friends friends he will do it to you too! Then he messaged me thanking me for this review.. so unprofessional

If you want to be treated like you bank at a big bank with none of the amenities or services -…read moreGreater Nevada Credit Union is for you. This location does have a coin machine which is a bonus because most of the other ones do not. My mom and I came in here around 4:15 PM (they close at 5:00) to take care of adding me to her account as a beneficiary/joint person in case something were to happen to her. The place was pretty dead - lots of people who work there but very few other customers. We hand over our IDs to the teller and after hanging out for a few minutes - he lets us know that that service can only be done by appointment. We asked - even as a beneficiary? Yup. So a process that in many more advanced systems is an online form requires you to schedule an appointment even though they have several employees waiting around. So unbelievably frustrating! My mom closed her accounts awhile back and recently moved back to the area - when she did, she was re-added to my accounts because she was on several years ago when I was a minor. We asked if we could get that taken care of there? No. Also by appointment only. So we had to take additional time off work because the latest appointment offered is 3:45?! I wouldn't show up to the bank without an appointment and explicit outlines ahead of time of what you need because GNCU is definitely not customer centered.

Priscilla put a hold on a $300 check because they are a "new client." It's $300 and we are a local…read morebusiness who has had an open account for years with no issues on any of our previous checks for the entire history of the account. What terrible customer service for your small business clients. She couldn't even explain why (receipt says "large deposit" ??) - it is a local hospital who wrote the check as well.

Ryan Haffey is the best! He worked with me for weeks making sure we found a vehicle that was…read moreaffordable for me, but also big enough to lug around all my daughters stuff... safe too! I appreciate all the hard work and follow up Ryan did with me to ensure he got me a good vehicle and wasn't just pushing to make an easy sale... The shop out in Carson City for Eagle Valley sucks though. They don't answer the phone, they don't update clients, the misquote things. The service provided here will ensure that I don't use them for any issues with my vehicle, it's a joke and a waste of time. Forget saving money or trying to support the company that I bought the car from. They're the worst.

I almost purchased a 2013 Subaru Impreza advertised at 91,499 miles from Eagle Valley Motors. After…read morerunning the Carfax myself, I found a "Potential Odometer Rollback" warning. The history showed 65,292 miles in November 2023, 167,827 in July 2024, then 68,282 on an August 2024 emissions inspection. None of this was disclosed during the sale. The salesman, Toby, was extremely pushy about payment. He insisted we pull cash from an ATM, rode with us, and became frustrated and rude when I chose a money order and a wire transfer instead. We declined the dealership's financing and extended warranty. We never took possession of the vehicle. We canceled the money order and wire, returned the key, and issued a formal written cancellation. The main reason we walked away was the undisclosed odometer discrepancy. The high-pressure payment tactics made that decision easier. If you shop here, run your own vehicle history report and do not let anyone rush how you pay. I would not recommend them based on this experience.

United Finance Carson City was great. They are always so helpful and respectful. I will continue to…read morework with them. Thank you!

My husband and I Always have a good experience when using united finance the staff is always…read morefriendly and are willing to help with any questions of concerns

Outstanding salesman Glenn got it right all the way through the entire process thanks auto warehouseread more

You guys LIED about my husband William Faulkners' GAP coverage with the 2020 GMC he bought and…read morewithheld information after having him come in to sign 3 SEPARATE TIMES and TOOK OUT gap coverage after he VERBALLY confirmed over 20 times to your horrible finance guy "Re-signing this does not change my gap coverage, correct?" And this man kept lying through his teeth saying "Not at all - You are covered with gap. This just changes your leinholder". So after signing ALL 3 separate copies stating we have Gap and then you guys either took it out after signing while we have all the proof of all copies, dates, names etc., or just LIED and MISLEAD to score a deal. We also have proof William has been PAYING YOU GUYS FOR GAP COVERAGE this whole time (exactly 1 year ago today!) So I will NEVER recommend this place, you guys are scammers and rip off anyone to get your lame commission. The attorney general is getting involved, we will see yall in court (regardless of your new management and new dealers) not surprised of the high turnover rate, and can't wait til you guys are shut down so you can't rip any other hardworking family's off Management & finance guy (I'll edit and post all the names) didn't want to help or resolve anything after scamming us, getting angry at US. Didn't care about the documentation and signatures we have for gap coverage. But bended over backwards to try and sell us our vehicle when we had a gut feeling to walk out! Took money off and our monthly cost down, just for it to go back up because we signed for GAP 3 seperate times! Worst. Dealership. Ever. DONT EVER LEASE OR BUY A VEHICLE HERE. Also, they have a lot of 'Morman' dealers and Morman banks they work with? As a believer in God; You will reap what you sow. If you do make the horrific decision to lease/buy a car from here; RECORD EVERYTHING. Because apparently their cameras don't work! Avoid this place like the plague. Yall have the day & life you deserve! I'll pray for you to have true integrity, honesty, and for any other people/families that unfortunately have a vehicle from you guys!

I called WaFd Bank in Fallon and spoke to the assistant manager. I wanted to withdraw cash from my…read moreUSAA account by using WaFd. I was told that the USAA debit would be immediate, but due to the amount, it would take a week for me to receive the cash. I said that I would be right in to do that. At the bank, the teller started the transaction. During the transaction, the branch manager, Georgia Harvey, abruptly stepped in and denied the request--solely because I didn't have an account there. When I asked to open one, she refused, saying I was "too aggressive." I asked for a written denial, and she took me to her office. Instead of providing the letter, she accused me of mocking her and clearly tried to provoke a reaction. I began recording and reminded her that the bank's cameras would show I hadn't said anything inappropriate. She threw my Military ID at me and called me an "A-hole" (all on my video). She also shouted "SEE YA" across the lobby as I left. There were no other customers present, thankfully. The WaFd assistant manager and clerk were respectful and professional. I completed the same transaction at US Bank without issue and opened a local account there. I submitted the video to WaFd corporate. Their response? They said my request exceeded their limit--completely ignoring the manager's behavior. That kind of deflection is unacceptable. Search YouTube for: "WaFd Rude Manager at Fallon NV"

Greeted when I came in and advised X would help me as soon as she got off the phone. Person…read moregreeting advised me to have a seat while she gazed at her computer screen. After about 6-7 minutes X hung up and asked how she could help. Advised I needed a Cashiers Check. " Our machine is broken." Could not screen gazer asked before having me wait? My money and I will go elsewhere