This is my second mortgage with this company an all i gotta say is Dennis Proulx is the best !!!…read more He is very personable a great communicator an made the processe extremely easy. He goes over an Beyond for his clients !! He has lots of experience working with veterans and I highly recommend !!

I was referred to Matthew Watts at Icon from a family member. It was one of the BEST experiences I…read morehave ever had with professional in this industry. Matthew was always available and willing to answer our questions. He was thorough and kind and genuinely excited for us. If my husband or I are ever approached in the future about our lender, Matthew Watts at Icon will be the only name we give. Thank you for making one of our dreams come true. Sincerely, The Munger Family

If you don't have a good credit score I wouldn't even attempt to go through this company they won't…read morehelp you they will tell you your approved and lie to you and give you the run around for a week their communication is very poor you have to hound them just to get them to do their job I wouldn't recommend this company to anyone !

For a first time home buying experience, this was awful. For starters, I was pre-approved for an…read moreamount, put an offer in for less than that amount, and the underwriting did not go through. Next, I was asked for documents, many times the same ones time and time again, only to have a delay in the response time saying the documents weren't in the correct format, which I was never told what the correct format was. To top this off, I was charged a rate lock extension fee, when clearly the delay was due to Academy Mortgage. I could continue with reasons I will not recommend Academy to family, friends, or clients, but here is my summary of why you should go elsewhere for your mortgage.

New Executive Mortgage was very helpful in explaining the loan process and associated costs. They…read morewere always in close contact with us, keeping the lines of communication open and provided many timely updates. Their efficient handling of our loan process from start to finish allowed us to meet out deadline, without any delays.

From the owner: Loans, Refinancing, Mortgages Company NMLS #874366read more

If you are looking to get a mortgage, I 100% recommend Academy Mortgage! Everyone that worked with…read moreme and helped me through the process was great in every way! The whole process couldn't have went any better or more smoothly. My team was Jeff Heppner, John Suresly and Brianne Heppner.

Very Poor Experience - Academy Mortgage was recommended to…read moreme to refi my current mortgage, unfortunately the process took far to long to complete i started the process in November of 2017 and I signed the papers in June of 2018. I asked to have money back to pay off credit cards, I received about 1/2. Prior to closing this loan I changed home owners insurance companies. I notified Academy Mortgage and at signing it had not been changed, I brought it up to the individual that was working with me and they stated "it's probably a typo, I will let them know to make sure it gets changed", well guess where my home owners check went to? My prior insurance company, which I figured out when I received a cancellation notice from my new company. I had to upfront the money until we could get that situation figured out. One year later, June 2019, I receive another cancellation in the mail from my home owners insurance, imagine my surprise when that is part of my escrow. I contacted Academy Mortgage and the response I received was less than helpful, so yet again I had to upfront my payment to make sure there was no interruption in my home owners insurance. Jason Ball's email stated that he would see what happened, that was 6/27/19, I have heard nothing back from him, except an automated email yesterday to my home email asking how I was doing. A little to late.

Matt is a great person to work with! He is kind, caring, and respectful. He does what he can to…read morehelp his clients the best he can. I would recommend him to my closest family and friends many times over!