Loved Dr. Graziani for years, but after my experience with Dr. Rau--and the lack of support--I…read morewon't be returning. Giving 1 star. The past two weeks have been incredibly painful. I wasn't able to see my regular GYN at first, so I saw two others--one who diagnosed me with a bladder prolapse and Dr. Rau, who I saw three times in two weeks. Eventually, I was able to be seen by Dr. Graziani (my regular), and I saw her twice in one week--so five visits in less than 10 days. Each visit with Dr. Rau felt like a dead end. I felt like I was talking to a wall. He dismissed my pain entirely, insisted the prolapse was "mild," and showed no concern for the fact that I could barely function. I left one appointment in tears. I'm currently out of work because of the pain. I'm in agony, and it felt like no one believed me. Do you know how belittling and isolating that feels? Dr. Rau never acknowledged my pain or made any real effort to help. When I brought up my CT Paid Leave paperwork, he brushed it off, saying it takes months to process. I've been on leave before--it doesn't. He said the paperwork is hard without a diagnosis... yet I had one: a prolapse. Even if pay was delayed, I'd get it eventually. Plus, how can I afford this kind of care without support? Shouldn't a doctor at least try?! Pathetic. Don't doctors realize that stress--especially financial stress--worsens pain? Being dismissed by your provider while worrying about income only adds to the suffering. I have hypermobility syndrome, which can amplify pain. He didn't consider it. I kept repeating how much pain I was in--three visits--and he just stared at me, occasionally bringing up unrelated things like my IUD and ovulation. He did not care. I said it felt like a hernia and mentioned that a nerve had been cut during prior surgery. He didn't palpate the area, didn't listen, didn't ask questions, didn't even consider imaging. Nothing. I asked for an ultrasound and was upset to find out it was transvaginal - useless for prolapses. Then why order it? Still in pain and stuck in bed, I did my own research. That's how I learned about pessaries. I brought it up to Dr. Graziani, who said it was a great idea. She asked me to bear down--something Dr. Rau and the other doctor never did. As soon as I did, she said, "Oh yeah, it's definitely coming out." The next day, I was fitted with a pessary--and the pain? Gone. I don't know what upsets me more: that Dr. Rau dismissed my symptoms or that I could've been out of pain a week earlier if someone had listened. No one even brought up the option. That's absurd. How dare Dr. Rau--and others--dismiss a patient like that. How many people are walking around in pain because a doctor decided their symptoms weren't "severe enough"? Based on what--just looking? He wouldn't even palpate the area I said felt herniated! He did not care. Dr. Rau is absolutely horrible. No one should have to go through what I experienced. On top of the pain, I was stressed about whether I'd get paid. Thankfully, my rheumatologist stepped in to handle the paperwork--something this office should've done without questioning the amount of pain I have been in. Why is it such a battle? How can they expect someone in this kind of pain to work? It's inexcusable. If you're in pain, please listen to your body. Don't give up. Advocate for yourself--and if a doctor won't take you seriously, find one who will. Healthcare is a business, shop elsewhere if you aren't happy. You deserve to be heard, believed, and helped. *UPDATE* I'm writing this 4 days later. When the pessary loses suction, the pain comes back and it's unbearable. Turns out, I need surgery, and it's scheduled for tomorrow. I DO NOT recommend Dr. Rau!

Dr. Rau is the best OB/GYN. He delivered my child in 2010 and was extremely compassionate. He…read moretook his time with me at every visit and has a wonderful and comforting demeanor. I will certainly deliver my next child with him and recommend him to all my friends.

Excellent Doctor, very cool and composed, friendly and helpful.read more

It's extremely disorganized. The employees are just that. No follow through. They could…read morecareless about what you are dealing with.

I don't know why he doesn't have a five star rating on this site.He is by far the best OBGYN doctor…read morein East Hartford Ct area.He is extremely experience in this profession.He takes his job very seriously.This sure needs to be upgraded on his preference.I recommend him to any women that is in need of special prenatal care .

Great service. They listen to you and answer every question. I am a person of many questions and…read morethey take their time to answer each one. The time wait isn't bad at all. The front desk is nice and helpful. Appointments are usually available very soon and quickly. They are also very quick to respond back and put test results in the online patient portal. I recommend 100%.

If you want to be seen in a timely manner then think twice about using this practice. There is no…read moreshortage of doctors, because you never see the same one twice yet I am never seen within 30 minutes of my scheduled appointment. I stuck through it for my first pregnancy and now really regretting that I stayed for my second pregnancy. Im not exaggerating, I do not make it into a room within 30 minutes of my appointment, 30 minutes is a good day! I have had to walk out and reschedule appointments on 4 occasions. And the doctors don't care!

Waited an hour and a half. This was ridiculous. I brought my friend here and she had 2…read morenotifications reminding her of her appointment time and we were there about 5 minutes early but they made us wait telling her some lame excuse. The doctor is ok but the wait time is completely ridiculous.

Rude and needs anger management. Refused to answer my question too. She's paid big bucks but…read morehates her job obviously.