Evan Dugdale, M.D. and his staff and the surgery center gets an excellent rating from me. I had a…read moretotal knee replacement. My surgery and recovery has gone very well. From the first visit with Dr. Dugdale to the very last visit I had great service. He also uses a program FORCE which guides patients with exercises and information for before surgery on what to expect & post-surgery information. This was extremely beneficial. If I need to another surgery on my other knee I will definitely go back to Dr. Dugdale.

I had both my knee done and my left hip by DR, Grady Benson he is the best. How ever he retired,…read moreand I saw DR Yanev for severe back pain the medicine they gave me did not do a thing for the pain and I can hardly walk I called 4 times they never got back to me. I will try again tomorrow.

The Hartford location of CARS is unmatched. I'd love to name just a few people that have been…read moreintegral to the journey: Doris, Arlee, Amy, Kathy, Anitha, Cheyann, and Dr. D herself. I'm sure I've forgotten a few others but every single person that is working in that office is supportive, kind, empathetic, and understands that they are part of someone else's integral story. Each time I visited the office, there was meditation music playing and it was warm and cozy, plus there were beverages offered as well as a smile. From heartwarming quotes, to funny anecdotes on a whiteboard, to dim-lit exam rooms to ease anxiety and light meditation music to soothe nerves, to painless blood tests and fun and sweet band-aids, attention to detail is *chef's kiss* It's like being nervous for a high-school exam but once you arrive, you know you have support and you can leave feeling like you aced it. I can't say enough how warm and inviting and knowledgeable each person is that works there. Meeting the doctor and nurse and receiving a warm greeting and hug was the cherry on top. It's not clinical or cold (in comparison to the Farmington location - yikes). Farmington feels icy and stark, plus - disorganized and like we are cattle with a number. Truly - if I never had to visit Farmington CARS, that would be great. The Hartford location is the exact opposite. I'm grateful that this journey had so many friendly faces. Love CARS - Hartford!!

My husband and I love this facility. Fertility issues are never an easy thing to deal with, but…read morethey are nothing but kind here, and able to answer every single question you may have. Every doctor is extremely knowledgeable and helpful, and they have a separate financial person who helps with working with insurance.

Are you kidding me... 1.5 stars max????? My PCP sent a…read morereferral to Hartford healthcare . Received a call from a "Susan", no last name. Called back numerous times only to get through to the answering service after waiting for 10 minutes. Always, always do your research on these healthcare providers Never saw one and a half star overall review on a medical service . 90% of the reviews are one star reviews . Please don't waste your time and get over burdened with stress .

i can only recommend you go elsewhere. i found a significant lack of professionalism, no…read moreempathy, no compassion, no expertise and an inability to adjust to rapid changing situations. In general i find the lack of quality care in Torrington CT pervasive. Go elsewhere

I recently went in for my second hair transplant with Dr. Boden to replace more of the hair I have…read morelost over the years since my last procedure 3 years ago. My experience was very similar to last time which involved a near painless experience, outstanding attention to detail and surgical care, as well as world class follow up care and communication. I can't recommend hair surgery and Dr. Boden enough. He is masterful and I am thrilled to be able to maintain a full head of hair thanks to modern technology and the expertise of Dr. Boden and his staff.

Dr. Boden and his team are some of the most knowledgeable, honest, and compassionate professionals…read moreI have interacted with. The consultation was in-depth, informative, and in no way trying to coerce me into any specific treatment for my hair loss. I ended up wanting a hair transplant, and Dr. Boden recommended the FUT procedure. Dr. Boden and his staff were readily available if I had questions, and they were proactive with communicating during the time between my consultation and procedure. On the day of the procedure, everything was focused on making me as comfortable as possible. Dr. Boden and his team were attentive and frequently checked in to ensure I was not in any pain or discomfort. In all honesty, the procedure was relaxing and as pleasant as a procedure like a hair transplant could possibly be. An anecdotal example of Dr. Boden caring about my comfort is when he noticed discomfort in my eye. He had me take a break and he examined my eye, finding something stuck in it. He made sure to give me contact information for optometrists near my hometown and later called me personally to check on how my eye appointment went. The post operation procedure was clearly communicated, and I was given all materials needed follow the post-op care plan. Surprisingly, the pain level was completely manageable and as long as I took the ibuprofen, my post operation pain was minimal. Dr. Boden called to check in on me the day after the procedure to make sure there were no concerns on my end. Two weeks after the procedure, the stitching from where the follicles were removed were taken out, and Dr. Boden examined my scalp to ensure the healing process was going as planned. Overall, this was one of the most pleasant medical procedures I have ever had. Dr. Boden is a class act, and his team, from the front desk, to surgical assistants, are top notch. I would not hesitate to go back to this practice if I ever wanted a procedure again.

They don't send X-rays to a radiologist. They are cold and callous when it comes to pain…read moremanagement. They told me I probably need imaging but "it costs a lot" assuming I can't pay for that.

I would give zero stars if i could. Without a doubt the worst experience at a physician's office…read more I had a pinched nerve in my neck. Went to this office with an appointment to see Dr. Kruger twice. Neither time did I actually see a doctor! Instead I saw his PA Joshua Miles. What an arrogant tool! Before i even had an MRI, he told me I needed surgery and showed me youtube videos of the surgery. Needless to say I went to see a doctor at a different practice who examined me, ordered an MRI and treated me with a different course of care without surgery. Avoid this office at all costs!

I have been here several times with my parents who are in their 90's for various health issues…read more I have never had any problems with the care they received from their doctors, nurses, aides, PT, or dietary. Of course they are not thrilled with the food because they are always given food without any salt on it per doctor's orders. The hospital is always clean too. As an RN with years of experience working in hospitals, I'm very impressed and grateful for the excellent care my parents have received here.

Saint Francis Emergency unit was almost comically evil, I threw up like 8 times on the floor and…read morewas ignored, it was only after my mother visited did the nurses (who were taunting other patients along with the security "Tyler from Texas Shut the fuck up", as one of the guards was going through his wallet.) gave me an old-school IV after far too long, I was moved to like room 1, facing some sort of alarm, clock thing on the wall that would chime. I Kept asking for ativan and the nurses joked to each other about me asking for it saying "They needed ativan". Anyways, as I was saying, the chime on the wall was accompined by a call asking for an ambulance in code. It took her asking like 20 times when I was on the verge of passing out for them to transfer me to a place that was like 5 minutes away, Mount Sinai. The EMT girl on the way hit my arm and left a bruise, when I told her I was nauseous she ripped open an alcohol swab and stuck it in my face, acting like I was a know-it-all saying, "Oh I thought you knew this" she then said she was gonna "sit This was an absolute nightmare, my mrn number was 1835555, and when I was admitted I was in crisis. A police officer from the floor underneath the room they locked me in due to covid said he wanted to "Shoot me in the head 5 times" and all the staff heard. The staff then assured me he "got a call" Quality of care was very neglectful, save for one male nurse. The type of care: They Straight up told me they were doing a "rapid taper detox" Off my benzos I had been taking for 5 years. When I told them I know tapering too fast off benzos can cause brain damage and that I knew depression was mostly situational they didn't care. This was April 5th of 2024, There were a few good nurses but they were mainly a male nurse and Julia, everyone from the front desk workers to nurses act like nothing is their job. There needs to be 1000% more accountability in these work settings, other countries aren't like this. Shout-out Matt and Julia. 1 star, I basically did everything myself at one of my weakest times of my life.