I lived in Ridgewood for 5 years and have not been able to find a tailor that matches, or even…read morecomes close, to the quality of work they do here. The owner is THE nicest person in the area. She really knows what she's doing and I truly miss going to her to get my clothes tailored. Hems always matched and were the straightest hems ever, I took a coat to get the sleeves shortened, she moved the buttons and made it look like the coat was made for me. I like to hold onto my clothes until they are falling apart, so when I took my jeans/ pants to get patched up, I was pleasantly surprised that you couldn't even tell there were holes there at one point. I lived in two different states since leaving NY and tried so many tailors in the process and none have come even remotely close to this place. I know that sounds extreme, but as a short person, that HAS to have clothes tailored to fit the way they're supposed to, having a go-to place like this one is vital. I miss them :( specially when I pick up clothes from a new tailor and it's disappointing.

It cost $15 for a suit to be cleaned (not the shirt). The only bad thing was their hours on yelp…read moreand Apple Maps were wrong so I wasn't able to pick it up before I needed it.

I gave a decent amount of stars because this is the place I always go to. It's spacious, all their…read moremachines are always working & aside from the detergent machine always being out of order they're otherwise a good place. I do have one issue I encountered this weekend. I did a drop off and had them wash my clothes. When I picked my clothes up one of my bags had wet detergent all over it...now that's unacceptable. They had my cat's bed outside of plastic and this detergent got all over my cats bed as if she doesn't deserve a dry, clean bed smh and I had to re-wash the bed! By the way did I tell you it was still wet and had detergent all over it? The second pic is after re-washing after here washed and I didn't even add soap! There was so much soap in that wash. Now I've done 1 drop off before so maybe this was just a one off. The staff needs to make sure any surface they're placing our clean clothes we paid to get clean, is dry and clean before putting out bags on it. The lady upfront was kind, my issue isn't with her, she might not even been the person they placed the bag (she's older and I doubt she did) but I should've gotten some money back or something. I didn't ask her because I figured you know what, I'll re-wash it smh spend more money I shouldn't have to spend and time I didn't have...that's why I got these washed. So please make sure your employees are mindful of my situation when they are washing and placing people laundry they pay for to be cleaned. Thanks

My go to laundromat. However, I went few times at night and the lady that works there is rude and…read morenot helpful at all. I needed some help with the card machine and had to figure out myself since she clearly didn't want to help! I will be going from now on on Sunday when Madeline is there. She is always on top of things and helpful. I see that she keeps the place very clean as well and that's important!

Came here to drop off some items for dry cleaning on a Wednesday morning around 7am and I love the…read morevibe of this neighborhood in the early morning... it's so refreshing. The street parking was easy and there's a dog park nearby. The customer service was friendly and helpful. I wish they have a price chart for all items but the cashier said they don't and it's based on their experience, which makes no sense. The customers should have the right to know what their items will cost ahead of time. The throw blanket was $45 and the cropped trench jacket was $24.50. Dropped off Wednesday morning and pick up is the following Tuesday afternoon. Pay cash to avoid 3.5% credit card fee. I like how the cashier was honest and told me I can throw my throw blanket in the washing machine due to its material, which I agree 100% but I wanted the furs to be fluffy so opted for dry cleaning.

Great cleaning, friendly service, and reasonable pricing. Can't really ask for much more.read more

On Tuesday, I went to do my laundry at your laundromat, which I have been utilizing for over 20…read moreyears. During that time, the business has gone through three different management teams. I spend approximately $60 every week doing my laundry there. While I understand that prices have increased tremendously over the years, I will say that the renovations look amazing. However, I found it very distasteful and unsanitary that the restroom had no toilet paper or hand soap available for customers. When I asked one of the staff members if I could use the bathroom and requested toilet paper and hand soap, I was told that they do not provide it because people steal it. Due to this, I had to leave and drive home, which is about 10 minutes away, just to use the bathroom. When I returned, I noticed the employee later went into the bathroom with toilet paper and hand soap for herself. Once she finished, she removed the toilet paper with her when she left the restroom. I found this extremely unprofessional and unsanitary. Considering the amount of money customers spend weekly to use the laundromat, basic necessities such as toilet paper and hand soap should be available at all times, and the restroom should be accessible to paying customers. Going forward, I will unfortunately have to remember to bring my own toilet paper and hand soap in case I need to use the restroom, which I find completely unnecessary. I do hope to speak with the manager or owner regarding this matter. I have met the owner a few times, and he has always been very nice. I truly believe he may be unaware of what is taking place. Thank you for your time and attention to this concern.

Excellent laundromat!! Great drop-off service, friendly and pleasant staff. Great prices and clean…read moreatmosphere. Highly recommended!

Twice didn't pick up clothes.cannot reach laundromat because voicemail is always full and you are…read moreunable to reach them.owner not professional and does not care of customers leaving me a senior waiting for 2 days to pick up clothes. No one answers phone,I was calling for 2 days. He only has one employee working and himself.he is unreliable and didn't have courtesy to talk to me on phone.this is unprofessional and didn't apologize or try to resolve the problem What could improve, his attitude and better handling of situation, answer phone,delete voicemail messages so people can leave a message.if he cannot commit to better his business he should close up shop.do I recommend this place NO NEVER I am rating this facility 0.

Been using these guys for awhile. Jason is great, super communicative and helpful. It's always felt…read morelike care is taken for the clothes and the returning customer discount is great. He has even texted to make sure it's okay to wash certain things, really thoughtful. Thanks Jason !

I really wanted to support this business. I'm a neighborhood resident, it came highly recommended,…read moreand as a Black-owned business I was happy to spend my money here. I dropped off two items on June 17 and returned today (June 29) to pick them up. I called before arriving but no one answered. Since I was only a block away, I figured I'd stop by anyway, surely a dry cleaner wouldn't be closed on a Monday. I arrived to find the gates down. The only notice posted said the business would be closed for holiday hours from June 30 through July 14. A neighboring business then told me they're closed every Monday. I was honestly shocked. My biggest concern isn't that businesses take vacations, everyone deserves time off. It's that customers were given no verbal notice and no visible reminder when dropping off their clothes that they needed to pick them up before an extended closure. My belongings are now inaccessible for over two weeks, with no opportunity to retrieve them beforehand. As someone who intentionally tries to support Black-owned businesses, this was especially disappointing. We often encourage our communities to "shop Black," and I wholeheartedly believe in that. But supporting our own also means holding ourselves to a high standard of customer service, communication, and respect for people's time and property. A simple conversation at drop-off or a sign saying, "Please pick up all garments by June 29 before our extended closure," would have completely avoided this situation. I truly hope this feedback is taken constructively because I'd love to see this business succeed. But experiences like this make it difficult to return, and unfortunately push customers to look elsewhere.

I love Paradise for its professionalism, quality of work, quick turnaround and for being a…read morefamily-owned business, and will not be getting my clothing dry-cleaned anywhere else. $10/sweater with a discount for first time patrons.

It is not my pleasure to do this, but I must update my previous excellent review, as I had a…read morenot-so-great experience today. I frequent this laundromat with typically no issues. I am extremely keen on sanitation and keep my spaces neat and clean. So, I was actually taken aback when an attendant asked if I "dirtied the bathroom" after my simply going in to grab paper towels and wipe down a personal item. It was accusatory, nasty, and unnecessary. I felt humiliated, as a big production was made of cleaning whatever the dirt/mess was, and the bathroom was locked immediately behind me, after it had been open for at least the hour or so that I'd been there. Bear in mind, there were several guests in the laundromat during the time I was (around 2:30pm). So it could have been anyone who allegedly dirtied the bathroom. When I approached another staff member about the poor way I was handled, she didn't react or apologize. Just nodded her head. This bizarre and rude encounter was not on par with the customer service that I've received here. I was actually appalled to be treated with such discourtesy and incivility where I spend my hard-earned, NYC dollars on a regular basis. TUH.

Visited the laundromat around 10:30 am on 8/20. The worker had marked off the small washers closer…read moreto the back door. Attempted to use a washer that was free unmarked and was instructed I had to use a larger more expensive washer because that one was reserved for families coming in. This machine was not marked for reserve. I could understand if it was for drop off service not potential customers not in house. This morning she had all the small washers held for incoming families. Not sure if this is a common practice to reserve washers for potential customers vs letting customers already in house utilize the washer for the 20 or so minutes. I've visited this laundry several times first time I've came across this issue. I hope this will not be an ongoing issue.

We went in recently to have my son's dress slacks for my wedding hemmed. The nice woman from the…read morefront desk took him in the back of the shop to quickly measure him. They also offered to steam the pants for us. Quick service and reasonable prices. We were able to pick them up two days afterward. They are now the perfect length and all wrinkles are gone.

I live just two blocks away and have used this service for over 20 year or as long as I remember…read more For everything from altering gym attire and business suits to dry cleaning and mending my old fovorite tropical marine shirts. prices are friendly and often she lowers them with a smile "just for you". I like her original, ironic sense of humor--it's sharp without trying too hard. She doesn't spare me or herself. Always on time too, but if I say I've got something important for tomorrow, she somehow has it ready for me in the morning. There aren't many places left--on Ridgewood or anywhere in New York--where you walk in and leave genuinely happy, with a smile on your face. My wife likes her too, and she's quite picky when it comes to liking people. -- Marcin S